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Auto Body Repair reviews in Kettering

  • C
    Voss Collision Center
    Lack of communication of Voss to notify us on the status was a problem throughout. Many calls went without the advisor responding - took repeat calls on our part. Repair was delayed by several days because an additional part ($$) that was needed, but left out of estimate. Because of the delay, additional cost of rental car was also an impact. Experienced a long delay during pickup when it was supposed to be ready? Hopefully this is not an indication of the quality of repair to the car?
    - Joe W.
  • F
    While fixing the brake line, a tech broke another part. First we were told it would be weeks to get a part. They then decided a trip to the junk yard would provide what was needed. Wrong. That part did not fix the problem. All dash lights began blinking after the third full day of repair work. On the third visit, one tech looked at another and said "diagnostics? I thought I was suppose to do warranty work." They CHEVY van! They have now had it for 3 complete days again. Last night at 7 PM, they assured me again, if they have one more day it would be done. This morning, someone from corporate told me she was heading to KY to get the part we needed. Well again, at the end of day 3, no van. Now they say she had a flat tire on the way down and could not call me because her cell phone is dead. I have driven by this shop and not once was my vehicle being worked on as told. It was not on the rack or even in the building. I have been lied to at every turn. They have a sign out front saying brake sale. I pray no one else is in my pergatory. I am considering going to walgreens to purchase them red noses. It would alert new customers that this is a group of clowns. Just missing a big tent.
    - mark l.
  • A
    Preferred Dent Repair
    Gary did an outstanding, quality job! He removed a small door ding that I had on my vehicle . . . good as new now! His customer service is excellent! Gary provided an estimate in less than a day when I first called and completed the repair two days later. His mobile service is very convenient. Definitely recommend Preferred Dent Repair!
    - Thomas & Andrea V.
  • A
    Matt Castrucci Honda
    They fixed the water leak on the first try. They have a "water doctor" specialist come in and fix it. They also fixed a leak a different leak on the driver's side a few years ago. This was after taking my car to another Honda dealer in Beavercreek a half a dozen times and that dealer not being able to fix the leak (and talking to several other people at that dealer's waiting room who had the same problem). If you have a leak that is not getting fixed right, I would encourage taking it to Castrucci's.
    - Gary R.
  • A
    Centerville Body Shop Inc
    Along with the excellent job on the repairs themselves, I found this business extraordinarily good at communication, service, and creativity. I had some unusual issues with insurance; these were handled professionally and expertly. Things turned out in my favor, and I give this business most of the credit. Although this is a business one would rather not have to use, I will gladly contact them again the minute I need body work on a vehicle. Outstanding service.
    - Phil W.
  • A
    Carl's Body Shop & Towing
    Beautiful paint work. No orange peel at all. Body panels were aligned well but not perfect. Car was washed and vacuumed. Looks great after some adjustment to the hood to make it aligned. They were great about making the adjustments right there while I was picking up the car. Was supposed to be done on 8/4. Got the call on 8/14 to pick it up. Could have been quite the inconvenience if I hadn't had a spare vehicle and was having to rent a car.
    - Mike H.
  • A
    They did what they could but the other party's insurance company was unreasonable and there were other issues that dragged it out. I finally had to ask my own insurance company to take over the handling of the claim. D&T was very responsive and proactive throughout the entire process.
    - M A K.
  • A
    Every phone call was handled with friendliness and professionalism. Sean at the body shop was a delight to work with. He and his guys made my son at home. Their work was impeccable and they took their time at doing this work for him. My son mentioned to me that they went the extra mile when handling his job and made it seem like they were doing work on their own vehicle. Hats off to this body shop and dealership. Thanks for making it easy on me (I live out of state) and my son.
    - ROGER B.
  • D
    Evans Arena Chrysler Dodge Jeep Ram
    They lost paperwork and didn't call me back after the estimate to schedule my appointment. Then they got the parts in, but sent them back because they forgot to call me to come in. So, I had to wait for them to get the parts back in before I could get my car back.
    - Shawn D.
  • A
    Little Giant Body & Paint
    Dave was fantastic. Great to work with. He did much of the leg work with the insurance company. He also told me exactly what to do as I had never been through this before. He is such a nice guy and did a fantastic job.
    - Michelle C.
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Auto Body Shops in Kettering

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