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Garage & Driveway reviews in Kent

  • D
    The work done: replace 58 sq ft of middle section of front porch and replace 303 sq ft of driveway sections. As far as I can tell the actual concrete work looks ok. I’m giving them a D due there terrible work ethics, lack of cleanup, and destruction of property. I was told the job would take four days and it took 2 weeks. There were a few days of rain, but there were days they only worked for 2 hours. My neighbor also complained of workers swearing loudly. Since part of my driveway is blacktop I was told they wouldn’t drive the heavy truck on it. They did and it damaged the re-sealing I had done last year. The truck was also leaking oil which covered my driveway and stained the new concrete (due to rain washing it over the new area). They also did not cleanup splatter on the brick wall of the porch and the truck put big tire marks in the grass. After I complained the did come back and remove the oil stains. While it does look better it did not completely remove all and the driveway still looks bad and will need resealed sooner then I planned. I can only hope concrete holds up better than the rest of their work.
    - Darrin C.
  • C
    Upon hiring Tallmadge for the project, we were told that the driveway would go in in late June and that we would get a confirmation call a few days before. July came, and still no word, so I called for an update. I was told that the job had been pushed back another three weeks. Once again, the date came and went without any communication from Tallmadge, and once again, I was told after I called that it was pushed back another week. The driveway was eventually installed, but more than a month late. After the crew left, I noticed that a piece of framing was left behind. I contacted the owner and asked if I could safely remove it without damaging the driveway or if a professional should handle it. He told me that I could do it myself, or else, he'd be happy to send someone to take care of it. After trying, I initially found that I was unable to remove the framing with the tools that I had on hand and requested that he send someone to complete the job. Over the next month, I sent/left an additional three messages via email and phone asking for someone to come by, but all of my messages were ignored. Finally, I tried again myself and was able to remove the framing. In short, the driveway is good, but I have never worked with a business that cared so little about effectively communicating with its customers and taking care of their concerns.
    - Kevin L.
  • A
    They were great. Came out and looked at the door and saw it was the spring. He had to pick up another part and he came back. Had everything working in a very timely manner. I would highly recommend this company.
    - Linda N.
  • F
    They did not even try to fix the existing opener that was only 14 months old and still under a five year warranty. They instead sold my tenants a new opener of lesser quality than the one that was there.
    - Elizabeth R.
  • A
    Great company, from the gal on the phone that got me the info and setup the tech to come out that same day, to the repairman Jeff who was a great guy and did a great job! Very knowledgeable, polite, speedy. I always like to use local family owned businesses when I can, (if they are good) and I will refer these guys anytime!
    - Wayne L.
  • F
    I scheduled an appt over the phone for monday, june 19 with window of 2-4pm for arrival. By 4:15 pm i called and the person who answered said they would check with the technician on his arrival time, but never called back, never received an update from the technician, and didn't receive explanation from the office personnel, so i had to cancel as i had to go to work, thinking they would never show up. It was very disappointing as i called due to high reviews.
    - greg s.
  • A
    Cory does a great job and is very organized. I am always impressed with how professional and on time he is when he commits to a job. Most contractors show up late and finish jobs late... not Cory and his team... They are always early to the job site and finish on time. The quality of his work has been outstanding and I would recommend him to others. It is also impressive to see he has the same team of guys working for him - over the last 3-4 years that says something about him as a leader and boss.
    - Donna E.
  • F
    We had an appointment for Noon on 7/18.  The repair man never showed up for the appointment,  

    I called the office on 7/19 to let them know the man did not return.  The customer service person that answered the phone was not apologetic or polite.  I told them this phone all was to let them know that the guy did not show up in case they were going to pay him for a job not performed.  The woman on the phone said, "OK" and hung up.  No apology, no thank you for letting them know, nothing!

    I will NOT call them again nor recommend this company to anyone.
    - Tracey M.
  • A
    They were fantastic to work with.  

    They were very responsive from the start.   They quickly prepared a quote and answered all my questions.   I got a total of 4 proposals  so I asked a fair bit of questions to make sure the proposals were comparable.   Ultimately, I chose Décor-Crete because of their professionalism, experience, and price (not the lowest but very competitive).  They helped us pick out patterns and colors that would compliment our house. 

    The crew worked hard for a couple days to fill, level, tamp and form the walkways and the patio.  On the day of the pour, a couple additional craftsmen joined the reguilar crew to pour, stamp, and stain the patio.  It turned out BEAUTIFUL.   Then on Monday, they were back to seal all the new concrete.  

    The whole job is beautiful and we couldn't be happier with the service from Décor-Crete.   I'd definitely use them again. 

    Thanks Guys. 

    - Paul P.
  • A
    It was a pleasure working with John from AJ & S Concrete. His quote was the best of the 3 I received. He listened to what I wanted and we talked about pricing for a straight drive vs straight drive plus an extra parking spot. I also had them cut out, remove, and pour new concrete in the back porch. He gave me addresses of 2 homes in my neighborhood were he had put in new driveways. I looked at them and they were very good. I called him, told him he had the job, but he had to wait until I had some trees cut down. He said no problem, just call him when I was ready. I  called a month later, said i was ready, and we scheduled  a day the next week. They showed up early in the morning and were done by 3 pm. Great looking driveway. I highly recommend AJ & S.
    - Thomas M.
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Garage And Driveway Services in Kent

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