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Auto Repair reviews in Jamestown

  • F
    L&N Automotive
    Husband took 1998 Dodge 3500 Dually in for front end alignment. Was given a verbal estimate of $72.
    However, once that repair was completed, husband was told a 2nd repair was needed, a leak in transmission line. Husband authorized service. 
    Unfortunately this is where all the info I have is 2nd hand. When husband told me about the 2nd repair, I asked him about the estimated price. He told me it was just a hose line, and that the mechanic said that once he had the part, it would only take about an hour to repair. I asked husband what the cost would be, and husband said "I can't imagine a hose would be over $30 or $40 plus labor." Uh oh. No written estimate for the 2nd repair. That was our big mistake.
    Several days later, I am looking at a repair bill of over $500. Always, Always, Always request a repair estimate or work order that itemizes everything, BEFORE the work is done. L & N Automotive did NOT contact us to tell us how much the parts cost. L & N Automotive did NOT give us a written estimate on either repair. 
    We will pay for our failure to get written estimates prior to authorizing work. But L & N Automotive did NOT let us know how much the repair would cost us BEFORE getting our authorization to do the work. That is misleading at best, or an auto repair scam at worst.

    - Chris W.
  • A
    - fred s.
  • F
    He simply had no idea what he was doing - other than taking my money for a job not done at all. Will never return
    - Debora C.
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Auto Repair Shops in Jamestown

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