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Flooring reviews in Independence

  • A
    Licaro Builders LLC
    We have used Jimmy and Licaro Builders for 3 large projects over the last 4 years. We have been thrilled with everything Jimmy has done for us. Our master bath was a complete gut and redesign and it ended up being better homes and gardens worthy (according to several visitors!). Our laundry room was fitted with custom made cubbies for our 4 kids and is a wonderful addition to our home. We plan on using Jimmy in the next year or two for 2 other bathrooms and our kitchen. We highly recommend Jimmy. He wants everything perfect for his customers. His craftsmen are wonderful (the tile work in our shower is sublime). Jimmy took the time to explain things, meet us at vendors to help pick our tile/granite/cabinets. We were very pleased.
    - NICOLE W.
  • A
    Pride Remodeling Co Inc
    Pride remodeling updated our kitchen. Met with Paul to decide what was going to be done in the kitchen. Paul sent a list of suppliers where we purchased our cabinets, countertop, flooring. Once everything was selected a start date was chosen. Paul, Eric and Aaron always arrived on time, told us exactly what would be done each day and cleaned up at the end of each day. Anytime we had questions or decided to make a change or add something, Paul was very receptive. Would definitely hire Pride Remodeling again.
    - PAT W.
  • A
    Southwest Floors
    I went to Southwest Floors to look for new linoleum for two kitchens in my duplex. Found a pattern I liked, arranged for someone to come out and measure the floor spaces and provide me with an estimate. Estimate was $2,250 for the entire job. I agreed, paid half up front on a credit card. S.W. Floors placed an order for the flooring. When it came in, they called me to schedule the installation. We mutually agreed on Thursday and Friday May 17th and 18th. Installer arrived at 10:20 am on the 17th, completed the smaller kitchen, started prep on the larger kitchen. Left about 4:20pm. Installer returned about 10:20am on the 18th, completed the larger kitchen about 5:50pm. Installer removed/replace baseboard trim, moved and replaced two refrigerators, one stove, and one large table, being very careful not to scratch the new linoleum. Installer "Jeff" was very professional and did a beautiful job. At the conclusion, I paid the balance to Southwest Floors on a credit card.
    - DALE K.
  • A
    Kitchen Design Center
    KDC was a pleasure to work with throughout the entire project! It was expected to take 6 weeks, and that's almost exactly how long it took. Any surprises along the way were brought to our attention and discussed. We were part of the decision-making process when redesigning the support in place of the load-bearing wall. Ron was the main contractor and his attention to detail, commitment to keeping us informed, and professionalism were excellent. KDC has relationships with many reputable vendors for appliances, counters, etc, and helped us make informed decisions. As you can imagine, there was a lot of dust and debris with this remodel, but the team kept the dust contained and cleaned up nightly before leaving. This was much appreciated. Any remodeling can be a stressful process, but KDC was easy to work with and made sure things ran smoothly and everything came together beautifully!
    - Michael K.
  • F
    Calvetta Bros Floor Show Inc
    Overall the process was extremely frustrating. The process took several weeks and multiple missteps were made. We had our hardwood floors refinished and new hardwood installed first, unfortunatley multiple missteps occurred from there. Next was the carpet which again turned out great. Unfortunately when the carpet was installed they did not cover the recently refinished hardwoods at all, dragging old carpet across the floors creating scratches and wore boots throughout. I had extra Ram Board downstairs that I offered to lay down when they first came over, but they said they would cover the hardwoods. Due to not covering the newly refinished hardwoods, there was dust over the floors once the carpet install was complete. The carpet installer decided to hard broom the newly refinished hardwoods, creating scratches all over the entry and dining room. Karen Calvetta was apologetic about the mistake and quickly sent someone to correct. However when they refinished the floors again this time they used the wrong sheen on half of the floors that were refinished (done in semigloss instead of matte). Again another refinisher was sent out to match the sheens. With all the work, hair and dust was located throughout the hardwood refinish and remains. When they redid the hardwoods they did not remove any air register vents on the floors just going around them (two screws to remove). They also did not match the sheen on the steps to the rest of the sheens and just left that. Lastly they forgot to include shoe molding in the price of the hardwood install and up-charged us for this in the room that did not already have it. Overall not a professional job at all on the hardwood refinishing/install. They appear to employ people without the technical skills for hardwood. Carpet install is great, but hardwood or professional services, run away from. Even with all this hassle and multiple delays, they knocked nothing off the price (to be fair we didn���t pushed too hard and were really just done with it by the time they were finished). They actually incorrectly sent an invoice at the end with a higher price per square foot for carpet than originally agreed upon. They quickly adjusted once I pointed it out, but if I didn���t catch it, we would have been charged more. Calvetta leaders was very nice and professional throughout and responsive to phone calls, but their workers are just very sloppy. They appear to not have the infrastructure to handle the number of jobs their workers are required to juggle, quickly rushing from one job to the next.
    - Jason J.
  • A
    Frederick's Floor Covering And Cabinetry
    This is the only place I would shop for flooring and tile in the future. What truly amazed me was how the owner supported me vs the manufacture when tiles portrayed did not match the tiles received. They hung with me when the second batch was no better than the first. Finally they at the cost of an addition 3 boxes of tile when I overorder in order to mix and match an obtain the coloration of the floor we expected. I have never received better support in 69 years. The installers they use are top notch, people who take pride in their work. I don't believe you could except that level of professionalism from the big box stores. Simply, Frederick's is the best.
    - Nancy S.
  • A
    Frederick's Floor Covering And Cabinetry
    The room we had carpet installed in was 160 square foot. We didn't have any dislikes except price was little high. They were very good. We went to other places but their customer service was really good. They had the carpet that we liked and more of a selection than the big box retailers that we didn't want to go to.
    - Brad E.
  • A
    Hansen Restoration Inc
    I had Hansen remove and replace my cabinets, install ceramic floors, put in new counter tops, painted the walls ect. They kept very well to the scheduling promised. The kitchen was completed exactly when they told me it would be. The staff was very helpful and friendly. Whether it was a phone call or text, I was constantly informed of the status of my project. I really enjoyed my experience with Hansen and look forward to using then for the next project I have.
    - John K.
  • F
    National Floor Source
    Todd gave me a "quote" of $1100, but told me that price was only good for the initial visit. Basically, he wanted me to buy right then and there.  I told him he was my first estimate and that I needed to get at least one more just to make sure I was getting a fair deal.  He said he could only give me that price right now.  When he left he didn't even leave me with a contract or any written price to go off of to compare my other estimates to. Shady. So glad I didn't use him.  I just got another estimate for the EXACT SAME CARPET for $650.  He seemed slimy in the estimate, but now that I know how much he wanted to rip me off, he seems even more slimy. Do not use this company unless you want to be taken for a ride!
    - Willis N.
  • A
    Southwest Floors
    I needed to replace my dining room carpet after a series of pet accidents. I removed the carpet my self and cleaned the floor then applied Kilz. The carpet job was only an install. I shopped around, and Tony at Southwest Floors had the best price by a significant difference. His subcontractors arrived on time, were efficient, and professional.
    I would use Southwest Floors again.

    - MARK M.
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Flooring Installers in Independence

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