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Over 131 reviews for
Independence Sports Equipment Stores from people just like you.

"Outstanding service on the telephone and in person, I highly recommend this company. "
" was both friendly and professional, but" more importantly he knew what he was doing and did not try to "up-sell" me on anything. He did that job that needed doing, offered advice on how to avoid the problem in the future, and charged a fair price for his time and talent.

-D L.

"The technician performed diagnostics on the machine and kept me in the loop during the service to let me know what he was finding. It is an older machine that had" never had any service on it, so I anticipated it needing something. Turns out that it does need a few replacement parts to keep it running well. The parts on currently on backorder, but since he performed the preventative maintenance on the machine, it is still running well, and hopefully won't have any issues before the parts come in.

-Tricia M.

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Angie's Answers


Fitness Equipment Store reviews in Independence


They broke my treadmill.
I have a good True treadmill. I did a lot of research when I went to buy it. I spent the extra money. I bought something sturdy to last through the years. I use my treadmill four or five times a week. It is about two years old.
It started to squeak. These guys were recommended for service by the store where I bought the treadmill. I made an appointment and rearranged my schedule to have the belt greased.
After they left, the front of the treadmill rocked back and forth when I ran on it. This had never happened before. I called them to come back. They came back and tightened some bolts, I guess. A few weeks later, it started to rock back and forth again. Now, they want to "cut me a break" and charge me $90/hour to come fix the problem all over again.
So, basically, I had a squeak. I called for a tune up. Now I have a completely unstable treadmill. And these guys are unable to fix the problem they caused.
If you want broken equipment, these guys do a great job of breaking your expensive investments.
- Benjamin M.

We originally purchased a new elliptical the end of Nov, 2014. The brand name was SOLE. The product developed a squeak and we had to call the manufacturer for warranty service. It took forever to get a response from the manufacturer, so I contacted D**** and they not only refunded by delivery charges but brought out a new unit. Well this one also developed a squeak within days and the electronic board would not function properly. So I called D**** again and we decided to upgrade the unit for a minimal cost. Again, D**** came out, took the old one and without any additional delivery costs, brought out the upgraded one and installed it. Well, that unit had its own set of problems, included the squeaks and the foot pedal kept jumping off the rail. I again contacted SOLE for warranty work and waited again forever to get the parts. SOLE warranty told me this was their busy season and they had weather problems. I then contacted D**** and decided to just have this unit returned and get a refund. ABSOLUTELY no problem at all.
Independence Sports Equipment Stores Provider Name Locked
Independence Sports Equipment Stores Provider Name Locked
Independence Sports Equipment Stores Provider Name Locked
were tremendous to work with from D****. If I could give this
Independence Sports Equipment Stores Provider Name Locked
store better than a 10 for customer service, I would. they definitely will continue to get our business in the future and I would recommend this location to everyone.
- Donna L.

Technician called exactly when they said he would. He arrived on time. Very professional/knowledgeable. Made repairs to our treadmill in less than 30 minutes and it's back to functioning properly. Very happy with the service.
- Jason G.

Independence Sports Equipment Stores Provider Name Locked
is quick and efficient. He diagnosed the problem right away and replaced the worn belt and told me what to anticipate down the road with my particular unit.

A technician was dispatched the next day and the problem was addressed. I was so impressed by the professionalism of the company that I subsequently purchased a new treadmill from them. Good people; good products; good service.
- John K.

One optional part of the equipment was not delivered and will require a second trip. Delivery was a little behind schedule. Overall, though, the experience was a good one. The delivery guys were very capable and took care not to scratch or damage anything as they carried in the equipment and assembled it.
- Thomas R.

Called and confirmed the specific piece of workout equipment we were looking for was in stock and was told yes, we said we would make a trip over to purchase and pick it up the next day. Called the next day to again confirm our order was there and again was told yes. Got there and the workout equipment we wanted was NOT at the store and was then offered another similar piece to purchase. Felt like we were "baited and switched" and the attitude was "as if, who cares ... you can come back when we get it in another week or two".
- Linda T.

Rich returned my call quickly and we scheduled an appointment for the next day. He was on time, professional, neat, and competent. He had the treadmill working well in a short time, and even took the time to clean it up a bit! The machine is 13 years old and gets a good deal of use. It's good to know that, thanks to Rich's work, we can get continued use out of it since replacing it would mean big $$'s.
- James P.

Sports Equipment Stores in Independence, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Avon Lake Fitness Edge

33253 Fairport Dr
Avon Lake


8700 W Bryn Mawr Ave Ste 620N

Bally Total Fitness

8700 W Bryn Mawr Ave Ste 620N


137 S. Main Street

Creative Delivery And Assembly LLC

2179 Killian Rd



EMH Center for Health & Fitness

1997 Healthway Dr

Fitness 19

3740 Rocky River Dr

Fitness 19 - Parma

1848 Snow Rd

Fitness Serve

20630 Center Ridge Rd
Rocky River

Fitness Together Brecksville

8251 Chippewa Rd

Fuel Fitness F2

16646 Lake Circle Dr


PO Box 40314
Bay Village

G & G Fitness

3750 W Market St

Get Fit PT

29746 Euclid Avenue





Independent Beach Body Coach

36550 Chester Road

Life Time Fitness - Beachwood

3850 Richmond Rd

Mandel Jewish Community Center of Cleveland

26001 S Woodland Rd

Perani's Hockey World

24126 Lorain Road
North Olmsted


PO BOX 42142
Brook Park

Robby's Bicycles

7931 Thornton Rd

The WalkEZstore.com

2309 West Smith Valley Road

Urban Active Fitness

1056 Wellington Way

Urban Active Fitness - Lyndhurst

25145 Cedar Rd

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