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Air Duct Cleaning reviews in Hudson

  • B
    Jeff provided excellent service in July and November 2016 for AC and heating unit inspections. He is professional and transparent. Jeff and the 1 year service agreement get an "A". Regarding the air duct cleaning in July 2016 - I think the workers were Troy and Ian. They get a "C". Troy seemed to know what he was doing and appeared to do the important work in the basement, but his answers about NADCA certification were not clear, and he did not properly supervise Ian, who seemed to be cutting corners. Consumers need to be very careful when receiving air duct cleaning service because the workers can pretty much do nothing and pretend they did a lot. Google "air duct cleaning fraud". Along those lines, I had some issues with the service provided: --I had to point out hidden vents and double check vents that should have been cleaned. Obviously, they should have proactively and thoroughly completed this basic and necessary work without me reminding them and checking their work. --Some vent screens were not even removed (saw with my own eyes) - how could they have been cleaned? --Had to ask for full house walk through and explanation of work (they were about to leave without providing it) --Worst of all - They did not clean up - I spent an hour sweeping up dirt and dust left in basement and other rooms. It was pretty filthy.
    - Donald H.
  • A
    Tom and his assistant, Adam, are two of the nicest people you will ever meet. Very courteous and professional. Tom is the owner and performed the cleaning of my ducts along with Adam's assistance. I think it says a lot that he's very involved and performs the work himself.
    - Nick D.
  • A
    It went very well. Tom and Adam were very easy to work with. They took the time to explain what they were going to do, and how they were going to do it. After they were done, Tom explained what was done. The house was probably a little cleaner after they were done than it was when they arrived. It was really obvious that they cared about the quality of their work.
    - Michael R.
  • A

    I found this provider on ANGIE'S LIST. I had completed a major kitchen remodel in July and my house cleaning company suggested that I��get the ducts cleaned out to��insure ����a clean house going forward.�� I first called SEARS who did a completely unsatisfactory job.��After getting my furnace checked for the winter, the technician showed me the filter I had installed after SEARS did the cleaning (just 1 month earlier) which was completely filthy.�� The furnace technician insisted I get them cleaned again as he was concerned about a potential "shut down" as a result of the large amount of dirt.

    Tom and Adam��from ductworks came out in a matter of days.. At first Tome was concerned that he might not be able to get it clean as two of the downdrafts were COMPLETELY BLOCKED.�� Tom (with Adam's help) kept at it! After about an hour and a half both ducts were fully cleared and the debris almost��filled the canvas bag they used to contain the contents of the vents.��

    I would highly recommend this provider!!!!

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    - JUDY K.
  • A
    They arrived on time for the appointment. The crew consisted of Tom the owner of the company and a nice young man. They were courteous and polite. They did not wear their shoes in the house and were very respectful of our home. They explained the entire process and what to expect. They cleaned up after their work, and other than the clean vents, you would not have known that they were here. ��Highly recommend them!
    - Kimberly J.
  • F
    After finding black mold on an indoor wall of a second floor bedroom closet, I hired Rick Nesselhauf to determine the type of mold and the cause of the mold. He used a moisture meter placed against the wall in that closet, the wall directly below it on the second floor interior as well as interior walls in  the basement .  He said he did not find any moisture. He took no samples. He did no testing of the air quality. He did not inspect the attic or roof. H e could not tell me if or where any water was coming from. 
    His conclusion was that a camera tripod and 2 hiking poles that were stored in that closet must have carried mold spores into the closet and that was the origin.  His advice was to clean the walls with Clorox water. I did so.
    In January 2015, (two years later) I found mold again in that closet 10 times worse than it was originally plus more on the wall in an adjoining bedroom closet. (different wall) There were also water marks on the paint of those walls.
    I have since found moisture meters available at my local Ace Hardware Store similar to what he used for approximately $25 . 
    His 'misdiagnosis' caused the problem to get much worse and caused more damage to my home.
    - Kathleen B.
  • A
    Tom was very professional from the time i called him to the time he completed the work. ��He was very prompt and thorough. ��Our son has cat allergies and had trouble every time he came over to visit. ��He has not had an issue since the job was completed. ��Ductworks was reasonably priced and i would highly recommend using them.
    - Joel S.
  • A
    He was on time a VERY professional.  We don't have issues anymore.  He suggested and we agreed that carpet replacement would help as well.  Nice to have a fresh smelling basement again
    - Julie H M.
  • A
    I was so happy with this company.  They were very professional, arrived on time, and did an amazing job.  They explained the process thoroughly, and showed me every step of the way what they were doing.  I saw a pile of "stuff" that came out of my ducts, including a Coke can.  Why did I wait so long to do this?!
    - Molly L.
  • A
    The person was friendly, on time, and efficient. He answered all my questions completely. I was very excited to start feeling the benefits of the clean. Additionally, I scheduled the dryer vents to be cleaned. After assessing the location of my dryer, he was honest and advised, based on the location, we didn't need it! Impressive.
    - Kellie J.
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Air Duct Cleaners in Hudson

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