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Roofing reviews in Holland

  • A
    There was a huge crew, probably 12 people, all professional. They finished in 1 day and cleaned up after themselves. I had 1 repair needed after the service and they came back to fix it at no charge. I recommended them to my neighbor and they had a great experience as well.
    - John N.
  • A
    We called them on the evening of December 23rd when we noticed water leaking in one of our bedroom closets after a hard rain. They called us back on Christmas Eve AND came on Christmas Eve AND re-caulked the part of the roof that was leaky for FREE! They definitely put the "Merry" in Christmas for us this year! These guys are very hard-workers and very honest. I highly recommend them and will be using them again in the future!
    - Valentin G.
  • A
    Crew did a great job, worked very fast, clean-up was thorough, the roof looks great!  I was concerned about the rain the previous week causing a delay but they showed up the day they said they would.  We have a 3700 sqft home with three peaks to the roof, they finished in under two days! Jamie responded promptly to all of my questions via e-mail and I appreciated his professionalism.  I talked to his crew a few times throughout the install and they were all very polite and professional as well. I would recommend this crew to anyone.
    - Denton P.
  • A
    The service turned out good. He was able to address the issue and let me know that I would have to replace my roof this year. The only issue was getting him out here because of the weather. You can't go on a roof when it is blowing like crazy. He was here, and he did a good job.  I did not pay any additional amount on top  of the $99. I was impressed with his honesty, and he showed me everything. I will use him to put the roof on, when we finally do it. I haven't had experience with their whole roof, but what he did for me was really good.
    - Dennis A.
  • A
    Rocky was very punctual and professional. We had an appointment at 9 am and he came exactly at 9 am. We explained what the problem was (we had a leaky chimney pipe) and he knew exactly what to do. He fixed it by resealing it and even showed us pictures when he was finished. He said our roof was in good condition (other than some minor rusty nails he resealed) and no other work needed to be done. He did an excellent job! We definitely recommend this company and will use them again if we ever need to.
    - Valentin G.
  • D
    Salesman was very professional.   He completely a detailed analysis of the work that needed to be completed.   He spent a long time up on the roof.   He suggested that the damage was the result of a hail storm and that we should pursue an insurance claim.   Craftsmen's business model appears to be geared towards insurance work.    Based on other estimates, Craftsmen was significantly higher in cost, but since it was insurance work I was not inclined to question it.
    The team that completed the workcould have been better.  I regularly had to follow up with the salesman about their whereabouts day to day.  The team did not have a sense of urgency in getting the work done.   The team brought their children to the worksite.   However, in the end, the quality of the work completed was good.
    Two months after the work was completed, I received a letter from the attorney of a subcontractor to Craftsmen.  They had placed a lien on my property due to Craftsmen not meeting their debt obligation.  This puts in doubt to me the viability of this organization.
    I would not recommend anyone doing business with them.

    - Ed B.
  • A
    WOW. They were fast. I think I got a quote on the same day. Great people. The quote was just a bit higher then a few others, but I have confidence they would do a good job if we hired them. The quote was very complete. I'd recommend giving these guys a look for sure.
    - ian h.
  • A
    Very good! They were nice people. We have a funky roof and there was garage too. His pricing was a little blow but not too low. It was good. They cleaned up and did it in a timely manner, did not ask for anything, and just did their job. They have good pricing, professional, and did a good job.
    - Glen M.
  • A
    I called Jamie and left a message. He called back within 20 minutes. I explained to him that I had a roof leak and he explained that because of the extreme weather we had in February, that there probably isn't a problem. Because of the extreme amount of snow and rain, the roof probably leaked only temporally. He told me to keep an eye on it and if any further evidence occurred indicating a leak, he would be out the same day I called back. Thanks Jamie for saving me time and money I didn't really want to have to spend.
    - Donald J.
  • A
    He gave us an estimate of what more extensive repairs would cost . When I requested he gave me a quote on installing a new roof as well as the tear off of the current one. He plans to do the whole job this coming Wednesday. 
    - John N.
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Roofing Contractors in Holland

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