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Septic Tank Cleaning reviews in Hinckley

  • A
    Burnett's Septic Svcs
    This was the best experience I've had with a provider. Darren is very professional, helpful, friendly and explained everything in terms I could understand. He is an extremely hard worker and always had time for me when I had questions. I can't say enough good things about him. He is a great representative for Burnett. They were quick to finish the job. I couldn't be happier with Burnett and Darren. I would recommend them to everyone.
    - Mikie P.
  • A
    ALL TOWN & COUNTRY SEPTIC SERVICE
    My experience with Town and Country was perfect. The appointment making process over the phone was very friendly, easy, and quick, buy not rushed. The driver, Jeff, arrived right in the middle of the time window provided and was very friendly and professional. He explained to me what he would be doing and how the my system was functioning. Payment was collected after the work was done. I am extremely satisfied with Town and Country and they now have a customer for life.
    - John H.
  • A
    Burnett's Septic Svcs
    This was a good experience. I was able to contact the company via email to ask questions about their service area, pricing, and set up the appointment. The technician was prompt and courteous and completed the work on a timely basis. I would hire them again.
    - Vicki M.
  • A
    Approved Plumbing Co
    Sharon from their company was very professional, laid out the terms, and made arrangements for an appointment for a service call within a short period of contacting them. She quoted a price for the service call and indicated that additional costs would be quoted on a per job basis. Frankly, if it had not been for Sharon's involvement, I don't think I would use this company again in the future. While she was professional and helpful, the service technician was less so and I was very disappointed in how he handled the service call. He arrived timely, I explained what was needed, and he then told me that the charge would be at an hourly rate rather than a flat rate. I contacted Sharon and she indicated that they would ensure everything was handled consistently with what she had told me. He stated that this would save me money in the long run. I disagreed-especially when this job involved turning on the well and then running water at each faucet to make sure it was working. A good deal of his time was spent walking up and down the steps and around the house turning on faucets and checking toilets. I could have easily done this myself and saved money. I also expected him to have drained the lines that had antifreeze in them prior to running the water. This did not happen at all-he just turned the water on. A second issue was that he told me he needed fuses to start the well pump and he did not have them. I had to make a quick trip to a hardware store to buy what he needed. When I returned, he had opened up the septic tank covers and looked at the components and removed the sump pump from the pit. I didn't ask him to do this so I was surprised that he had done so. I suppose I should give him credit for making use of his time while I was getting the fuses. Lastly, I asked him to look at the hot water heater and he attempted to re-connect some wiring. I later found the wiring diagram for this model and found he had connected the bottom thermostat incorrectly which probably explains why the breaker kept flipping for it. Finally, he left his gloves and the box from the fuses on the floor and made no effort to clean up or replace the covers on the septic tank. Small matters, but I was surprised by this after reading what a great job other techs have done elsewhere. They did honor the Angie's List coupon discount. Overall, I believe that my experience would likely have been better with a different technician. If it hadn't been for Sharon's involvement, I think I would have ended up being very dissatisfied with my experience. This was a good learning experience for me and I'll know how to better prepare for a plumber's visit in the future. I've given an overall A rating because I believe my situation with this service tech may have been unusual given the circumstances, and Sharon did everything she could do as far as following up and making an effort to represent their company professionally.
    - Vicki M.
  • A
    Supeck Septic Services LLC
    It went well. Both the woman who scheduled the appointment and the service technician were great. I've forgotten their names but both were extremely helpful and informative.
    - Joe C.
  • A
    Supeck Septic Services LLC
    They were totally good, I'd give them an A. They came out when I needed them and gotten the job done in a day. I don't have any complaints at all.
    - Tim B.
  • A
    SUPECK SEPTIC TANK SERVICE
    unknown
    - Kathy C.
  • A
    Supeck Septic Services LLC
    unknown
    - Kathy C.
  • A
    Belsole Ground Works
    unknown
    - lawrence k.
  • A
    MCCLELLAN SEPTIC TANK CLEANING
    He got the problem solved so it was a very good experience. He was very prompt and punctual. He was very professional and personable. I would recommend him and use him again.
    - ELIZABETH R.
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Septic Tank Services in Hinckley

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