The Eco Plumbers & Drains

A 3315 Reviews

Founded 2007 • Angie's List since March 2009

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

4691 Northwest Pkwy

Hilliard, OH 43026

Description

Whatever the task, large or small, our focus at The Eco Plumbers is on sustainability and craftsmanship in both materials and installation. Our goal is to help you explore your options, so that you can balance functionality, environmental friendliness, and price for your project. No matter what you decide, we'll employ our knowledge and experience to better suit you, your wallet and our environment. We are committed to prompt, professional and on-time service! For efficiency and quality, go with the local company that thinks globally....

Verified Reviews

3315 Total Reviews
Reviews by Rating
A Rated
2761
B Rated
232
C Rated
131
D Rated
93
F Rated
98
Read reviews by category
plumbing (3101)drain cleaning (364)water heater repair and installation (327)well and water pump (166)sewer cleaning (144)water softener installation and repair (66)drain pipe installation (65)gas leak repair (52)home remodeling (45)excavating (36)home remodeling (47)
Showing 1-10 of 3315 reviews
A

RATED

10/19/2020

Went well, didn't expect to have to do all that work, but Luke sent a camera down the pipe and showed me where it was collapsing, so I got it replaced.

DESCRIPTION OF WORK
Sewer pipe replacement from the house to the street.

CATEGORY excavators,plumbing,drain pipe

COST $23,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/19/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], thank you for the A rating! Your satisfaction is very important to our team. We appreciate you taking the time to leave us a great review. Have a wonderful day, The Eco Plumbers.
A

RATED

10/17/2020

Great! Responsive and quick: they had someone out in a few hours on a Saturday. No surprise charges or services: very professional.

DESCRIPTION OF WORK
Cleaning a clogged sewer line in our home.

CATEGORY sewer cleaning,drain cleaning

COST $575

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/17/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], thank you for the A rating! It was our pleasure to help. We always strive to provide our clients with the best service possible, so we are happy to hear that you had a great experience! Have a wonderful day, The Eco Plumbers.
A

RATED

10/15/2020

Awesome service. Plumber replaced leaking pipe,removed section of plumbing no longer in use,and asked if he could do anything else...all that for $300.00 less than first plumber and under 2 hours.

DESCRIPTION OF WORK
Replace leaking pipe in basement.

CATEGORY plumbing

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/29/2020

SERVICE PROVIDER RESPONSE

Thank you, [Member Name Removed], for the wonderful review! It was our pleasure to help with your home's plumbing problem. We will be here to take your call, should you ever need our services in the future. All the best, The Eco Plumbers.
A

RATED

10/12/2020

It went just fine for the shut off valve replacement and faucet installation. For the toilet replacement, we had a couple of things occur, but the company made it right. We have a very small space and we'd asked for one style toilet, but got a different one, and we weren't thrilled with the toilet seat added either. There was some question on whether the slope of the toilet was a bit off as well. ...

DESCRIPTION OF WORK
Toilet replacement, shut off valve replacement, faucet installation

CATEGORY plumbing,air duct cleaning

COST $1,400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/24/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed] and [Member Name Removed], Thank you for the A rating! It was our pleasure to make sure that everything was just right. Our services all come with our 8 Happiness Guarantees. We always want to make sure our clients are happy with the work that we provide. We truly appreciate your feedback on our service! Thanks again, The Eco Plumbers.
A

RATED

10/09/2020

Dan came out, quickly assessed what was needed. Explained it all and made it very clear. Provided options and they completed all of the work the same day for a more than fair price. I couldn't be happier. The customer service I called to set up the appointment was amazing too. I will have a lot of plumbing work in my future and glad I found this company...I will hire again and again and wouldn't h...

DESCRIPTION OF WORK
Run gas line to stove and fix electrical

CATEGORY plumbing,air duct cleaning

COST $1,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/30/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], thank you for this awesome review! It was our pleasure to assist. We will be here for you in the future, whenever you might need our services again. Thanks again for this great review and A rating! All the best, The Eco Plumbers.
A

RATED

09/26/2020

I was quoted a price to fix two toilets at $500. When the repairman arrived, I was then told if I needed another part, it would cost me an additional $160.00 per toilet. I was not prepared for the additional cost. So I was only able to get one toilet repaired.

DESCRIPTION OF WORK
Fixed a leaking toliet

CATEGORY plumbing,air duct cleaning

COST $412

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/07/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], thank you for the A rating. I did pull up your account to see that the first estimate did not including the pricing for the flange repair or material. Unfortunately, that is something that can not be known until the toilet is removed. We could have done a better job of explaining that as well as provided you with an option so you were aware of that possibility. This revie...
A

RATED

09/15/2020

Robert Crowder, our technician, first put in a new flapper, and the toilet stopped running for a week or so then started running again. Robert came to the house again, and there were other parts causing the leak. He gave us option that included replacing old parts or getting a new toilet installed. He recommended a good brand if we chose the new toilet option and wanted to buy our own toilet vs on...

DESCRIPTION OF WORK
Running toilet and new toilet installation

CATEGORY plumbing

COST $310

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/14/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], thank you for taking the time to leave us a great review of your experience with [Member Name Removed]. We always strive to provide 5-star customer service for our clients and we were happy to be able to come back out and install your new toilet. We appreciate you leaving us an A rating! We will be here to take your call, should you need our services in the future. Have a...
A

RATED

09/02/2020

He was very good, Faege was a wonderful technician, very courteous, cleaned up very well afterwards and explained everything very well.

DESCRIPTION OF WORK
He did plumbing.

CATEGORY plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/15/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], thank you for the great review! It was our pleasure to assist. All the best, The Eco Plumbers.
F

RATED

08/28/2020

Misogynistic, high pressure business tactics! First the plumber didn't even evaluate my hot water heater even though I was adamant that I wanted it repaired. He immediately started high pressure sale tactics including misinformation/lies and even stated there is price fixing amongst the large company plumbers in Columbus ("you can get a second opinion but we are all within 5% of each other in pric...

DESCRIPTION OF WORK
Repair of a hot water heater

CATEGORY water heater repair

COST $810

WORK COMPLETED ON 08/25/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], We are sorry that you did not experience the service that you expected from our company and your technician. The feedback you provided from your reviews and your discussion with our customer liaison has been passed along to management for this to be addressed internally. Our team focuses on helping people and we are apologetic if the communication from our technician did ...
F

RATED

08/25/2020

This was my worst experience with Angie's List ever, and we have been with this service for well over 20 years. I called Eco Plumbers in mid July 2020. They were really busy and said they could not get to us until August 4, 2020. That was about three weeks away, but they had a great reputation on Angie's List, so we agreed. They told me could not give me a time, but they wold be at my home before ...

DESCRIPTION OF WORK
I needed to have a toilet either replaced or repaired.

CATEGORY plumbing,air duct cleaning

WORK COMPLETED ON 08/04/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], Thank you for providing us with feedback about your recent experience. This is not the type of service that you should expect from our company and we truly apologize for your experience. Your feedback has been passed on to management. Thank you for speaking with our customer liaison today. We hope that you will give us another chance in the future. All the best, The Eco P...

Services Offered

Plumbing - Tank & Tankless Hot Water Heaters, Water Treatment & Purification, Drain Cleaning & Clearing, Sump Pumps, Flood Protection Systems, Faucets, Toilets, Garbage Disposal, Gas Line Repairs & Installation, Water Conservation.

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check, Financing
Emergency Service
Yes
Warranties
Yes