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Irrigation System reviews in Hilliard

  • A
    Pacific Lawn Sprinklers
    Pacific Lawn Sprinklers provided excellent service for my irrigation system. Nick came out to rebuild a complexly located pipe in my system and to replace all six of my valves. Once all of the repairs were made, he performed a system start up for the season. Nick was professional, knowledgeable and prompt. I will use Pacific Lawn Sprinklers for all of my irrigation needs and I highly recommend them to anyone who needs service on their irrigation system.
    - Kyle L.
  • C
    IRRIGATION SOLUTIONS LLC.
    Trent was very good about drawing up a plan and coming out twice to our home to explain his plan and the process. The installation was much more destructive to our yard that I anticipated. They broke our Invisible Fence, drainage pipes, and their machines tore up large patches of lawn that we then had to fix. I know Trent and his crew tried their best not to break the Invisible Fence or drainage pipes, but it was very disappointing at how much damage was done. When I shared my disappointment, Trent said he would have never taken the job if he had known we had the Invisible Fence for the dog when he gave us a quote. We paid to have Invisible Fence come out and mark the fence and even with the fence being marked, we had a 30 ft section that was completely destroyed. We had to pay to have the fence marked beforehand and have the fence repaired afterward, which ended up being more than $200 for both service calls. Trent did take $100 off the final price after we shared our disappointment with the damage to the fence. While the damage to the lawn may happen with any installation, the installer should give homeowners a realistic idea of how much repair they would have to do to their lawn. It is much more than just putting down a little grass seed. We had large patches where the treads of the machine tore up the lawn and we had to add soil and seed to repair those areas. Once we repaired the lawn damage and paid to have the Invisible Fence company come out to repair the damage to the fence, we are happy with our Hunter irrigation system. Lastly, the installation quote did include the winterization of the system. I would have thought as a new customer and first time irrigation system owner, the company would have contacted me to schedule the winterization and done more follow up about our system (outside of the immediate follow up). It took multiple emails for Trent to get back to me about scheduling the winterization and we still did not get a date scheduled. He just came when it fit into his schedule and it was a very quick process 5-10 minutes at the most. Communication is definitely not a strong point of this company. I'd recommend they give new system owners a document that explains how to use their system, what next steps need to be taken, and how to maintain their system. We were given some verbal directions and told to go to the website. We had some misunderstandings about having the water meter certified and if we had been given a paper with directions about steps we needed to take, that would have helped. It also took multiple attempts to get the water meter certified due to a bad water meter being installed. The city inspector told us that our meter was likely part of a "bad batch" of meters (based on serial numbers) and to have it replaced by Irrigation Solutions. It took many, many texts and emails to have this issue resolved by this company. I offered to have Trent come out and meet with the inspector so they both could troubleshoot the issue, but he felt that wasn't necessary. He did finally replace the meter the day before the 2nd inspection, but again it took many attempts on my part to resolve the issue. Overall- good price, quality system, frustrating experience with installation, communication, and follow up.
    - Kathy P.
  • A
    AK Irrigation
    I was comfortable with their pricing and impressed by their responsiveness on the quote. I was told we could schedule the install the next week (which was much sooner than I thought would be possible). The crew arrived on time, did a one-day installation of a system requiring 12 zones, and left my yard in good shape. I have already recommended them to neighbors and would hire them again if I ever needed another system put in.
    - Mark E.
  • A
    Absolute Irrigation Inc
    When my last service provider unexpectedly retired from the business, a neighbor recommended Absolute.  Their service has been fantastic, so I am driven to provide my first-ever review (I know, I should do this more often)...
    I signed up for regular spring-and-fall service and when the owner, Robert Humphrey, came to do that, I was blown away.  He knew more about my irrigation system in the first five minutes than I, or the last person I had used, ever knew.  He and his crew made the necessary repairs, quickly and professionally.
    I then asked him about installing a new zone to cover an area of my yard not previously covered.  Although I initially balked at the price (out of my own ignorance about what was involved), Robert assured me that it was a good price for what I needed done.  He was absolutely right about the price and, again, his crew did a quick and professional job in the installation.
    When I first tried to use the system a couple of weeks later, I was disturbed that no water came out at all.  So, I called his office and it was explained that Robert had come out a few evenings before to turn off the water supply and wrap a towel around the back-flow valve to protect the system from a surprise, late-season hard freeze.  His office manager told me that he had gone out and bought 150 towels and gone to each of his customers in one evening to make sure their irrigation systems wouldn't be damaged.  And he did all of this without being asked and without charging for it!
    It's been a long time since I have encountered any service provider that takes such pride in his work and conducts his business in such a professional manner.  He's the best!
    - David S.
  • A
    Rain One Irrigation & Drainage Systems

    all persons involved showed up when they were supposed to show up. Work went quickly and smoothly. Although the lawn had to be dug up in places, the sod was saved and replaced. It has now been about 6 months since they were here andyou cannot see where they had to dig. Price was a consideration but I only wanted to have to do this once and selected the company that I thought would be the best option.


    - Darrell V.
  • A
    Sprinkler Doctor
    Have a pretty big yard, around 1/2 acre. Spent lots of time getting estimates from about a dozen different companies. By far, Carol was the most professional and knowledgeable of all the other people who came to give estimates. One huge benefit of Sprinkler Doctor is they were the only company of the dozen that came out who used a mix of the top 2 brands of products to build a system with the best components available. Also, I was interested in a newer "smart" controller that they weren't familiar with, but they were able to source and install for me. 
    The work started on Monday and was done by Wednesday. I can't say enough about how professional Austin and his team were during the whole thing. 
    Price was VERY fair compared to the rest of the estimates I received, and thanks to Carol and Austin, everything went very smoothly and I'm extremely happy with the end product. 
    - Matt S.
  • A
    AK Irrigation

    Excellent experience from the initial walk through thru installation and start up.  Aaron was very good at explaining what equipment they use and why.  We had just built our new house and needed them to be flexible so that we could get the system installed between the final grade of the yard and the installation of the sod.  There was only going to be one day that was going to be available to complete the install and I was not able to tell them when that would be until 2 days before I needed them here.  They made it.

    The installation crew was excellent and made sure they understood the future plans for the patio and landscaping before they started.  After the sod was completed, Aaron cam back out the same day to make sure all the heads were working properly and coming up through the sod.

    Excellent customer focused company.


    - Matt P.
  • A
    Rain One Irrigation & Drainage Systems
    Robert did everything he said he would do and in a timely manner. I haven't had to use the system yet due to all the rain and cool weather we have been having. The installation went without a hitch and left the yard in good shape when they were done. He showed me how to use the system and offered to come back out to retrain me if needed.
    - Darrell V.
  • A
    Absolute Irrigation Inc
    They are excellent to work with. Most of the people in our neighborhood use them. They are very knowledgeable and prompt. They inform us of any issues in any zone or when we need to adjust any sprinkler heads. Everyone is very pleasant and they call ahead before the appointment.
    - Peggy C.
  • A
    Absolute Irrigation Inc
    They have been servicing our system for 2 years.  Are always on time, professional and friendly and do a great job.  Have also had them do some repair work last year and they ended up adding a zone to our system so the whole thing works much better now.  Would highly recommend their services.
    - Kellie M.
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Lawn Irrigation Services in Hilliard

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