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Eye Care reviews in Hilliard

  • A
    Emerald EyeCare LLC
    Dr. Denny was amazing. Thorough exam and friendly personality to go with it. Hanna was extremely helpful in picking out glass frames and even priced out 3 different options with my insurance to help me make the best, most informed decision for my needs. Have definitely found my long term eye care provider!
    - Kelsey B.
  • A
    Eye Designs
    He's very thorough and very caring about his patient's eye health. If it wasn't for the doctor, I don't know if I would have returned after my last visit. Some of the staff don't seem to be as caring as some of the others. I got someone who just didn't seem to care. The doctor explains things to me well. He goes above and beyond. I needed a specialist and he arranged it all and personally called me back about the details of the appointment. The most I've ever waited was 10 minutes.
    - Ellen B.
  • A
    Rader, Dr. Michael J.
    He is very thorough. He actually diagnosed a tear duct problem that  I had been having for three years.  I has previously been seen by another eye doctor who could not figure out what was wrong with my eye.  Dr. Rader diagnosed my issue on my first visit with him, sent me to an eye surgeon and I have had no problem since.
    - Mary D.
  • A
    Perimeter West Eye Care
    I ended up going back to the eye doctor that I used that does not take my insurance because I like her. I've sen her twice. She's one of the most thorough eye doctors I've ever seen. I go to her because I took care of one of her kids over in Dublin, I used to work there. I like her both as a person and as an eye doctor. I like her practices. I use them eve if I have to pay out of pocket. Even though I have to pay out of pocket it's still reasonably affordable.
    - Heather L.
  • F
    Rader, Dr. Michael J.
    Before scheduling this appointment, I made sure to ask the office staff if they accepted my insurance and what out-of-pocket expenses I would incur. When I arrived, I provided a print out with the name of my insurance company and all the plan details (all the information that would be contained on an insurance card). The doctor gave me a quick vision exam and then handed me some contacts (the brand I had worn many times before). I put the contacts in.
    The office staff assured me that there was no cost associated with this visit and that my insurance does not cover contacts. A few days later, I get a message that my insurance does in fact cover contacts. I call back and the office person tells me I owe $68 for a and quot;contact lens fitting fee.and quot; This felt like a bait and switch.
    She told me that they were mistaken about my insurance and they wanted to charge me for a $68 and quot;fitting fee.and quot;
    The office person simply kept repeating that I would have to pay this fee. I asked her to have the manager call me.
    The office manager left me a very rude, condescending 2-minute-long voicemail where she simply repeated that it is my responsibility to pay this fee. She had no desire to apologize for her office's error or bother to hear my concerns.
    At this point, I contacted my insurance provider. My insurance company said they would cover the fee and paid it in August. Dr. Radar's office continued to send me notices, even after being paid by my insurance company. In November, I got a and quot;FINAL NOTICEand quot; stating that they would send me to collections if I didn't pay the fee (the $68 fee that the insurance company paid MONTHS earlier). My insurance company contacted Dr. Rader's office to ask why they were attempting to collect a duplicate fee. The office manager stated that she didn't look that closely to see if it had been paid.
    The staff is very rude and unprofessional, so I will not be returning.
    - Vanessa T.
  • B
    Columbus Ophthalmology Associates
    went to the reception desk she asked me Overall, the level of service at COA was not what I've come to expect in the Dublin area. The and quot;waiting areaand quot; is not laid out in a very friendly and welcoming way. When I approached the reception area, there was a touch screen computer that I started to use, but then the receptionist said to just sign in on a piece of paper. She then said there were several people ahead of me so it would be a while. My appointment was scheduled for 945a that morning and arrived at 945a. I was not called back to the reception area to complete the sign in process until approximately 1010a. When I went to the desk the lady had to call to get special approval from my insurance company. This was OK, but it would be a time saver if this was done prior to my appointment. I was called back, by the doctor, for my exam at abour 1025a. The doctor was nice (Dr. Bloom) but he seemed very rushed to get through the appointment. He was thorough, but just seem rushed. I don't know if they got behind earlier in the day due to something within or outside their control, but it seemed that by the number of patients waiting to be seen and the amount of time they were running behind there is a breakdown in their overall office process in general. Their front desk and quot;teamand quot; were not the most friendly and they certainly didn't seem to be working as a team. Once I got to the eyeglass side of the process, it was much calmer and the young man I worked with was great. He didn't seem rushed at all and took all the time I needed to decide on what new frames I would get. However, I had asked prior to choosing my mew frames if he could fix the nose pad on my old glasses that was broken. He didn't seem to interested in that and I left there without it being fixed. Maybe I should have tried harder to get this done, but I don't feel I needed to ask more than once for this to be done. This is a very convenient location for me because I work nearby. However, I won't feel bad or hesitate to move to a different eye doctor if I get a different position with my company at another location.
    - MICHA H.
  • C
    The appointment was OK. The reception area was pretty busy with people milling around trying on glasses. It took awhile to get checked in because of this. In terms of the actual appointment, it didn't seem as comprehensive as previous exams that I've had. A glaucoma test was not performed and the optometrist seemed rushed. So, I wasn't too pleased with this. Luckily, I am fairly young, so it wasn't imperative that I receive this test, I guess. There was also no peripheral vision test or anything like that. It was a standard exam testing my vision and what prescription I needed. The optometrist was actually surprised when I told her that I have astigmatism as she "didn't notice" that during our exam. This was also concerning as my eye doctor previous to this (for about 10 years straight) had been monitoring this.
    Once the appointment was over, I went out to choose new frames, as mine were about four years old. Their prices seemed high and they only had a narrow selection in my price range. Most of the frames had the thick sides. There were a wide range of colors and styles, but most were very high in price as they were "designer" brands. It took about a week for my frames and lenses to come in.
    I only used them for this one appointment and will not be back. I went there for convenience, but instead will use local, independent optometry facilities.
    - Deana W.
  • A
    Lasik Plus Vision Center
    The process was awesome, the doctor talked to me the whole time to let me know what he was doing and when he would be finished. It did not hurt, more of a pressure feeling than pain. They advise you to go home and take a nap which is important but I recommend you take something to help you sleep as soon as you leave the office because if you do not fall asleep before the anesthesia wears off the 2nd and 3rd hours are ruff. It feels like someone is rubbing raw onions in your eyes. Once I was able to fall asleep I woke up and everything was fine. I was able to drive the next day and I tested at 20/20 in both eyes, before surgery I was almost blind (without glasses or contacts I could not see a 2 feet in front of me.) I am 2 weeks out now and I am still happy. Dryness can be annoying but I use the eye drops they sold me and they help a lot. My only regret is I did not do it sooner.
    - Tina R.
  • A
    Ackerson Eye Care Center Inc
    Two of my children wear glasses, my 5-year old son and my 1-year old daughter. Both children were born with congenital glaucoma and this has been a great place to have them fitted for glasses.
    - JILL B.
  • A
    Ackerson Eye Care Center Inc
    Everything went well. My glasses fit well and I have had no problems with them in the year that I have been wearing them. All my encounters with the staff went well. They were all nice and professional. The office is easy to locate near the intersection of Leap and Cemetery Rd with plenty of parking in the back. They offer a good guarantee and have some flexible office hours. You may have to wait a little longer for your glasses than some other places.
    - DAVID R.
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Eye Doctors in Hilliard

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