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Clothing & Accessory reviews in Hilliard

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  • The actual repair work was good. The customer service aspect was lacking. I felt like I was imposing on the woman there by asking to have my boot repaired and then asking to pick it up a week later. I will be looking for other shoe repair places in the future
    - Lisa W.
  • It went very smoothly. I had 28 bags of clothes and they got them clean and folded in a very efficient manner. Owner didn't like the way some clothes turned out (my fault not there due to how behind I was ) so she redid them until they passed her inspection. Highly recommend to anyone!
    - Kerry R.
  • I first took my four inexpensive curtain panels that needed hemmed to a large regional dry cleaners where they wanted $30 per panel for a total of $120.  The very kind lady at Hills scoffed at that and did them for a total of $37 for all four panels.  She was very pleasant, helpful and did a terrific job.  I will definitely use them again.
    - Edward E.
  • I do like my dry cleaner a lot.  I've been using them since I've moved here about eight years ago. They're just really, really friendly.  They remember me from time to time.  They do a great job with my clothes.
    - Veronica W.
  • Although EmbroidMe was not equipped to provide the service I needed,  they were very polite and helped point me in the right direction to someone who could help me out.  In the future I would try them out if I have any other type of embroidery that needed to be done due to their high degree of professionalism and close proximity to where I live.
    - Janice C.
  • I contacted the merchant again, and they have promised to pick up my dry cleaning -- TWICE -- and have been a 'no show' TWICE. I'm done with these folks. Last Saturday, 1-10, their pick-up delivery guy didn't show all day, after I was assured he would call first and definitely be here. When I phoned back to them Monday morning, the Dry Cleaning Station's story was the weather was too bad and he couldn't get here. It wasn't fact, my brother and his wife drove over from Dayton (over an hour and a half west of us, and they had no problems coming late morning or going home late in the afternoon). So, the girl at the merchant said that she would be happy to pick up our order late yesterday afternoon (Mon.) and that would 'work out perfectly' for her with her schedule. Monday came and went...nobody called and nobody came by to pick up our order. They have had their chances. We contacted them based on the ratings with your website and they've failed miserably. So, we want you to contact these folks and make sure I get my $20.00 back. I've wasted too much time trying to get the order picked up, we're headed out of town for a month starting this Sat., 1-17, and I'll go elsewhere for our dry cleaning once we're back around 2-19 or so. There are absolutely no excuses for the way they're treating us. Once they have their money, they apparently feel no obligation to follow through and do the service they were paid to do. It's a simple $5.00 savings, but the aggravation so far in trying to get them to come by and pick-up far outweighs that small savings. Please advise on when my money will be refunded, and by whom. We're done with this merchant, for obvious reasons. Thanks in advance for your help in making this situation palatable.
    - Allan D.
  • The cleaning was good and on time and honored coupon.   The reason I could not give an B rating and that I gave C's to the cost and B to professionalism was that they failed to inform me at the drop off that the lining in the coat they cleaned would be removed to be cleaned separately (understandable) and charged as a separate garment.  Thus the bill was higher than I expected.
    - Nicholas W.
  • Service was prompt and friendly. She offered to get items to me faster when I explained my situation with no added cost. Items were done well and on time. This was the second time I have used their service and am still pleased with their services. They always tend to quote about half the price of other alteration places too!
    - Bethany U.
  • Juanita is very accommodating and personable. If you need it sooner than when she would typically provide it, which has always been more than accommodating for me, she will oblige you if at all possible. She has always provide exactly the service I have requested and then some. I highly recommend her services.
    - SHARON & DAN M.
  • Lenka has done several alterations for me and always does a great job. Recently, she repaired a zipper in a heavy OSU jacket. I provided the zipper. Her solution for the repair was ingenious and works perfectly. I was amazed that she only charged $22. She has lots of work, so it can take a few weeks to complete a job. I like that she always lets me know how long it will take to complete a job; it's better to know ahead of time if something will take a long time. Sometimes she says she'll call me when the job is done, but doesn't call. But, that's ok because I know she's busy, she'll have the job done when she says it will be done, and she always does excellent work

    - DIANE M.
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Clothing & Accessory Services in Hilliard

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