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Plumber reviews in Hebron

Real People ~ Real Reviews ~ Real Results

  • Owner came out with a couple guys and figured out why I had water pouring out of my pipes in my basement. They discovered a hidden septic tank. I had the obvious one emptied when I moved into my house. The previous owners didn't live here long so they may not have known about it either. As soon as they emptied it the water stopped pouring out. Thanks for everything.
    - Dominique C.
  • I had water backing up into my basement from the pipes that carries the waste out. The weight of the water in the pipes cracked a couple of my pvc pipes causing the water to spill and pour out when any plumbing was used. I had a plumber come out who ran a line. The plumber notice told me that it was a septic issue and even though he wanted to help me with my horrific situation he couldn't. After reading the reviews to CHUCKS SEPTIC TANK SERVICE I decided to call them. I had personally researched some possibilities as to what was causing the problem and three different sources online said start with empting the tank. I spoke to someone at the office explaining the situation and asked if someone could just come out and empty my tank. On Dec 9th two guys show up in a VAN (while my mom was home). Told her they needed to plug something in...ran a line under ground then left her with a bill. Water still spilling out of my pipes right above ELECTRICAL LIVE WIRES!!! I was furious when I got home and my mom told me that CHUCKS SEPTIC TANK COMPANY only came out and ran a line then told her that I didn't know what I wanted done. I clearly told the woman on the phone that I didn't know what was causing but of course I wouldn't know because I'm not in the septic business, one thing I do know is that I wanted my tank emptied. I had another company come out and they found the problem...MY TANK NEEDED TO BE EMPTIED!!!!
    - Dominique C.
  • They were prompt, courteous, provided information, insight and recommendations. They provided the service and we're reasonable. would use their services again and recommend them do the service they performed.
    - Rosalie B.
  • Originally I bought a water softner at Lowe's and this was the installation company they set me up with. Just when I was about to set up an appointment to have water softner installed my water heater went out. One small job turned into a large job which involved me having to call to have electrical work done in my basement. In the same week I was having water heater and water softner installed. The installer (Kevin) told me I needed some electrical work done in order for my water heater to work. For some reason he thought that since I was having a water heater and water softner installed in the same week I may not be able to afford the electrical work. So he suggested that I cancel the appointment I had later that week for the water softner. Well Lowe's doesn't set up appointments until all of it is paid up front so the water softner appt didn't matter. In the end it wasn't an electrical problem that I had it turned out to be a switch on my pressure tank. Kevin said his company was unfamiliar with the rural well set up and how he's use to city plumbing. Overall Kevin and his partner were polite and patient with the whole process they tried to help me out and went above and beyond some of the other companies I have called out.
    - Dominique C.
  • Mike was professional and worked hard to figure the problem. While the pipe is fixed and no longer leaks when it is in the off setting. Overall visit went well I guess I should have mentioned that I was quoted $65 for the labor.
    - Dominique C.
  • We needed to stop recurring water pipe freezing issues in an above ceiling installation. They did a very professional evaluation and installation of frost proofing and insulating the area. Very neat and prompt.
    - Lisha B.
  • When I first schedule the appointment it was canceled on me the same morning, which was understandable because the worker was sick. But on the next scheduled appointment the guy shows up late and unprepared. I gave him trash bags because he had nothing to put the old grout and caulking in. The grouting job was horrible in both showers, cracks were not completely filled in Also grout was smeared all over the sheetrock portion of the wall, left it a mess and did not clean up. But the caulking was the worst. Messy caulking job around all faucets, thick caulking on edge of sink where wall and sink meet unprofessionally done. The worker on this job spent about 30 minutes in his truck talking and texting on his phone which over ran on the two hours of allot time I had purchased, in turn cost me another $50.00 (I had purchased a deal on the AAA website for services for 2hours). I contacted the business by email several times ( I got one response from them and it was the question of who was the worker on the job. They would not response to any of my multiple emails which was approximately 4 and would not return any of my phone calls I had left for management. So in my experience with the business I would not recommend them and will never use them again. I was willing to give them the opportunity to make the situation right but I could not get them to contact me.
    - Angie C.
  • Discussed with him that we wanted to change because electric bill was extremely high and we felt it was because of the water heater since we had done other things to lower our electric bill without much effect. 

    He agreed our electric bill was very high, but wasn't sure that the water heater would have caused it to be that high.  Advised us to have an energy audit to see if that was the main power draw before hiring him to change out system. 

    Jeremiah did not have to disclose to us that he thought the cost may not be the water heater, could have simply done the service we asked as this would have given him business.

    We have called for our energy audit and then will decide which route to go.  Regardless because of his honesty we will use him for any and all of our future plumbing needs.

    Thank you Jeremiah! 

    - Mary B.
  • I called the evening of Oct 7 and left a voice message on Cruikshank's phone. They called at 8am the next morning and said a technician would come after 12noon. Around 130, Tory arrived, assessed the situation (needed to review several cleanout ports, some of which could create even more problems), talked me through what he was going to do and the estimated costs. He was done in less than an hour. Charges were right on his estimate.
    This visit was professional and courteous from beginning to end. Tory was extremely polite, explained his approach very clearly but not condescending. He was very clean, was very careful to clean up (just image the junk from a decades-old kitchen drain line!!).
    I would absolutely recommend Cruikshank for plumbing services - we'll definitely call them again!
    - Rod O.
  • The contractor was very professional, punctuail and was very responsive to my questions. It turned out to be a quick repair so they spent their remaining time inspecting other areas of my plumbing to make sure there were no other issues.
    - William R.
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Plumbers in Hebron

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