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Home Builder reviews in Hartville

  • A
    Buckstone Building and Restoration, LTD
    Corey was always very responsive and professional everytime I contacted him. He is also transparent and honest describing what issues there may be, without trying to sell services or products that are not actually needed. This is hard to find these days, as it is common to run into companies that try to make minor issues seem more significant only to sell you some of their products or services.
    - Daniel L.
  • A
    Starting Line Homes
    We chose Starting Line Homes due to word of mouth recommendations and the responsiveness of owner Jim Justice. We designed the addition and had architectural drawings for Jim to use for bidding. A difficult part of the project was tying the new 12/12 pitch roof to the existing roof. Also, a 10x20 porch which was and quot;sunkenand quot; into the back of the house was removed and excavated to tie in the basement. A wet bar, 1/2 bath, entry closet and additional master BR closet were part of the project.

    Jim submitted a satisfactory bid and started work in October '13. He pulled permits for all work, and spent time at the site nearly every day that subs were working. All the subcontractors were very professional, respectful of our concerns and did excellent work. We were always able to reach Jim with questions and he always answered his phone or returned calls promptly. We always knew what was planned for the next day and who would be at our home. He was always helpful explaining the construction details and working with us on small changes. He made sure that all the details we asked for were completed to our satisfaction.

    Due to weather and the holiday season, progress slowed during Dec, Jan, and Feb. The masons were unable to install our cultured stone fireplace, exterior chimney and foundation skirting due to cold weather. These delays pushed Jim's part of the project completion into April '14.

    Overall we are delighted with how the room turned out. The room construction is exactly how we wanted it. Obviously the time to complete was the biggest negative of the project. We accepted this throughout the time of construction and valued the quality of the work done over a rush to complete the job. We still are pleased that Starting Line Homes was the builder, and would choose them again for a large project.
    - ROBERT S.
  • A
    I'm not even sure where to begin.  We were very nervous about building a new home.  Everybody we spoke with that has built with other builders had horror stories. I knew after my first call to their sales rep., Geoff, that they were different. Before we even knew for sure that we were going to build, Geoff still treated us like we were already customers.  The one thing I really remember him saying is that "we are not going to be the lowest cost builder, but we will build the best home". I am so glad we did not choose to try to find the cheapest builder out there.  I can really see that you get what you pay for. 
    Throughout the entire sales/contract process, Geoff was very clear on things and always up front and honest. If we needed to save a little here or there he would help us figure out how to save without compromising the design or quality of the home. His input was wonderful and his attention to detail was great.
    A lot of the actual construction stuff is technical stuff, but I have to chime in about how the character of Rembrandt's owner, Steve, came through during this process.  I talked to a friend of mine, a long time trim carpenter, that said what Steve did here was NOT typical in the building industry... which is why they are so good.... when we went over budget on something, we were told ahead of time it would be over and after our approval, we were sent a very detailed invoice as to why it was more. Here's the part that is DIFFERENT - when we were under on something, we received the credit as well.  For instance, our septic system came in exactly $5.00 less than what they quoted.  We got a $5.00 credit!  I could not believe it.  I really didn't care about the $5.00, but the honesty is truly respectable! Our windows were also $70 less than quoted so we got that too.
    Additionally, they use the same sub-contractors for all their jobs.  There's not 4 different paint crews... it is just one, trusted crew.  The subs we interacted with reflected Rembrandt's professionalism as well.
    Another thing about the build is that the budgets were realistic.  We didn't get these puny budgets that wouldn't even buy stuff at a flea market.  This kept the budget very realistic.
    Organized accounting reduces stress, that's all there is to it.  The office manager, Andrea, isn't only one of the nicest people you'd ever want to meet, but she excels at her job.  I never wondered what was what because she made everything idiot-proof! Thank you Andrea for doing such a great job.
    My favorite part to rave about. Our home wasn't a million dollars, but it looks that way. Thank John, at Rembrandt, for that.  Their designer, John Mizener, has crazy talent and an eye for design.  Our house could have looked like every other house very easily, but it doesn't.  And it is because of John's ideas and vision. He introduced many, many ideas that we never would have thought of on our own. He is opinionated, with reason, which I like. If I picked something ugly he not only told me how ugly it is, but why :)
    John made our house a custom home.  His strong ideas were right up our alley and the end product is not what we wanted - it is WAY more than we wanted or imagined.  I personally called him to thank him after this process, because I felt he was so valuable to the process.  He is a delight to work with.
    I would recommend Rembrandt Homes to anybody that would listen to me. The house is of the highest quality, I know they will always stand behind their work and it's simply stunning to look at.
    Thank you Rembrandt Homes for giving us our "Dream Home" and then some!! You guys were an absolute pleasure to work with.
    - Joshua G.
  • A
    Starting Line Homes
    - ROBERT S.
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Home Builders in Hartville

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