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Basement Waterproofing reviews in Hartville

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    Garrett Waterproofing
    John was very responsive, professional and honest when taking a look at what could have been causing the mold problem in my basement. He pointed out that the issue is likely related to something else outside of his company's scope. His honesty made me definitely consider his company if I ever need work done on my basement or some other area handled by his company.
    - Daniel L.
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    Ohio Basement Systems
    Well......where to start. I live in a wet area and my basement has been water proofed 3 times by other companies. They have all failed. I believe all three are out of business now......which is a shocker!!!!! I found Ohio Basement System in Twinsburg Ohio and had them come out and give me a solution for my wet basement. Now when I say wet basement, I mean WET. Water all over the place. Troy Bosak came out to my house and looked it over and came up with a solution that should take care of my issues. Since I have a lot Iron Oakra (sp?) in my water or ground, they have a product that lets me open the top of the pipe up and clean out the pipe if it gets clogged. Troy gave me a quote and we excepted it and scheduled it to be done. The crew lead by Adam, came out and worked long and hard, for days to complete the tear out and install of the new system. It took longer than expected but the boys kept on going until it was complete. That is some hard work. I gave it a couple weeks and the basement was still a bit wet, not as bad as it was before but still wet. They called me to ask how it was working. I told them it was still wet and they set up a repair man to come out the next Saturday morning to take a look. He came out and checked things out and could not find issues with the system. The next Monday, their service manager (sorry, forgot his name) called me and asked if they could try putting one of their Sanidry dehumidifier in the basement for a while and see if that helps. He offered to bring it out and hook it up for me. There was no need for him to do that, I asked if I could just take it home and hook it up and try it out. They brought it to my place of business for me and loaded it in my truck. I took it home and hooked it up in about 5 minutes and fired it up. Right away water started to be drawn from the "air" thru the Sanidry. I could not believe it. We let it run for a couple weeks and found it was getting drier and drier everyday. After about 2 weeks our basement was dry as can be. During this two weeks or so several people called me from Basement Systems to check on me and showed concern that it was working and that I was taken care of. Once we found that this was taking care of the problem I purchased the Sanidry and it has been working great since. I AM VERY IMPRESSED WITH THE ENTIRE PROJECT FROM THE FIRST CALL TO THE END OF THE PROJECT. I WOULD HIGHLY RECOMMEND OHIO BASEMENT SYSTEMS.
    - Jason H.
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    Pioneer Basement Solutions
    Very good. Crew was punctual. A bit of a misunderstanding regarding mortar repair. Pioneer took care of the situation.
    - Rick T.
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    They did a great job. They did have to come back and fix one spot and they did that for free.
    - kenneth m.
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Waterproofing Contractors in Hartville

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