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Recent Allergy Treatment Reviews in Harrod

  • A
    Duke Asthma Allergy and Airway Center
    My experience with Dr. Keswani and her staff was excellent.  I now get allergy shots twice a week.  The system governing shot protocol is cumbersome.  They don't offer late or early hours any day of the week. Since the process of getting a shot can take upwards of 45 minutes (in a best-case scenario) I don't know how anyone who does not live or work in the immediate area in a full-time day job can possibly consider doing this. Jennifer, who administers the shots, is professional in every way, but I wonder if this aspect of their office is understaffed.  It seems like she is doing too much calling people into the secondary waiting area, preparing the serum for shots, (and that includes her fetching the serum from a refrigerator down the hall, putting the serum bottle(s) in a machine that shakes them up), administering the shots, and checking on you 20 minutes later to excuse you to leave. Checking in through the front desk can be a huge unknown as they are woefully understaffed too -- it can take 10-15 minutes just to check in for the shot if they are busy, which they usually are.  That does not include scheduling the next shot(s) either.  I think if they added another person administering shots or assisting Jennifer,  and one more body in the front, the whole process would be greatly streamlined.  Add some greater range in the hours (for shots)  and you would have a first-class experience in medical excellence.  That's just my two cents..
    - Anne H.
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Allergy Doctors in Harrod

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