master bath renovation
I recently completed an upgrade to our master bathroom using Chris Foster and his crew. I could not be happier with the results and with my experience in working with Chris. Here is why I liked Chris: 1. Chris’s desire to please. I was so impressed by the way that Chris and his crew really listened to what we wanted and tried their very best to satisfy us. When I got other quotes I had the feeling with at least one of the other contractors I considered that they were good at what they did but they were going to do it a certain way and give us what they thought was best. With Chris, he asked us on multiple occasions how we wanted this and that done. And he listened. This doesn’t mean he wouldn’t tell us if he thought there were negative ramifications we should consider with that choice but he absolutely made the bathroom what we wanted. When we were unsure he would certainly offer his opinion but he would not force his opinions on us. He kept saying how he wanted us to be happy with it. 2. Chris completed what we asked and didn’t require us to do everything through him. On other bids, they wanted to do the entire bathroom. My husband is capable of doing some of the work (for example, he did all the demo, he installed the toilet and lights, and we did all the painting.) Chris was happy to do the work we needed him to do and charge us accordingly. That helped to save on the total project. 3. Price. Price is important to everyone of course. When we got bids we were not looking necessarily for the cheapest but for someone we felt comfortable with and had a reasonable price. Chris’s price was very reasonable for what was delivered. He gave us many extras that he didn’t charge us for and absolutely didn’t nickel and dime us like other contractors did in the past. He exceeded my expectations in this area. For example, one contractor showed a charge of $500 for a dumpster. There was no similar charge by Chris and he just took away the trash and got rid of it like it was his normal operating procedure. Other contractors charged to help you pick out the tile for the job. Chris met with us at the store and didn’t charge us a thing to offer his input. He picked up our bulky and heavy supplies (like the tile) always free of charge, he took a mirror to a company to be cut for us and brought it back free of charge, the list goes on. 4. Communication. Some contractors are difficult to talk to or short on telling you things. Chris communicates with you every step of the way. 5. Chris’s work ethic. Chris is a hard worker. I have known other contractors that don’t show up but this was not an issue with Chris. Chris even came often on the weekends after double-checking with us that it would be ok. He was very sensitive to our time, as we had a vacation coming up and I know he wanted to finish so that we could focus on getting ready for vacation without the disruption of a renovation. 6. Chris’s desire to make things right. There were a couple of little things that I didn’t quite like the way they were done. I felt comfortable enough with Chris to tell him and he redid them. I think it is important to feel comfortable to ask in the first place and then to have the job done as you would like in the end. Again, this is something that I really liked about Chris. He is very easy to talk to and he very much wants you to be happy with his work. Again, I can’t say enough about Chris and his crew of honest and hard-working staff. I sincerely appreciate his efforts on my awesome new master bath!
