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Firewood Company reviews in Grove City

Real People ~ Real Reviews ~ Real Results

  • I could apply the following to several other attempts at finding an honest firewood supplier: I first called, (step one) and of course was told by Juanita that the wood has been split for at least seven months, and is thoroughly seasoned and ready to burn . Also, all of their customers are happy with the wood they deliver. I ordered 1 cord, to be delivered the next day. Robert West arrives, (step 2), close to the designated time, no problem there, uncovers his load of wood, and right away i can smell fresh split wood. I took a piece off the truck, could feel that it was still heavy with moisture, split it further, used a moisture meter, and got a reading of 30%+. I know, all you tree experts selling firewood will tell us dumb city folks it'll burn. Anyhow, when i went for another piece to check, Robert put on his show, (step 3), acting like he's going to leave, telling me he doesn't need to put up with people like me! I actually had decided that a cord of unseasoned wood now, would save me the trouble for next year. The wood is actually good, just not ready to burn this year. Robert calmed down a bit, backed off on his insults, what a temper, and he and his partner unloaded and stacked the wood in the cord sized area setup for 3 rows of wood, 8 feet long, 4 feet high, (1 cord). I had to stop them from stacking the wood crisscross, lots of airspace that way, (good trick,fellas) they finished up. I paid him, and he was gone. It was late, so next morning i went out, measured what they had delivered, and discovered that it was not a full cord by about 27 cubic feet, and decided to call and mention the issue of the unseasoned wood, the rude and insulting attitude of Robert, (at first, i know that's step three of selling firewood), and the not so full cord of firewood. I talked to Juanita again, she listened for a bit, then exploded with "Robert says you was drunk and difficult, a real pain...etc.etc..). Not sure if Robert knows me that well, but yes, a do walk funny because of my lame leg and bad back, which by the way is why i don't cut my own firewood anymore. And, yes, Juanita, i was drinking a beer.. So, when i mentioned getting the remainder of the wood, Juanita continues she "i don't want to deal with you"..etc. Then, the enraged Robert gets on the phone, tells me "you took the wood, if you want your money back, then you deliver it back here". And on to, "messing with him, you picked the wrong guy to mess with, i'll come over there and show you who you're messing with." I left out all of the colorful expletives, but you can imagine. After being threatened, and a little shaken, I hung up. Bottom line, i was very uncomfortable being insulted and threatened, and will not use their services again, and will be sure to let others know of my unusual customer service experience with them.
    - Ann W.
  • A tree in our back yard was split and in danger of falling on the house.  Peterman came out and looked at it right away.  They got it taken care of the next week, showing up even before they said they would.  They worked quickly, cut and left the pieces that were usable for firewood and ground down the stump.  They came back that evening and hauled the rest away.  That same day, they also ground down an additional stump (for the price listed above).  We'd used Peterman's before this, have always been pleased with their work and will use them again should the  need arise.
    - PHILLIP & DENISE T.
  • They are actually a good company but their price was a little high. Another top notch company was $400 lower on that quote. Grove City Tree Service had come to our house to give the quote. I didn?t ask much details when they had come here. I think the guy who came here was one of the guys that run the crew. They were very professional. Everything was fine about the quote. It?s just that they were higher than the other guy. Therefore I went with somebody else. They were punctual. They are a good company and I wouldn?t hesitate to call them again. We buy our firewood from them. They are always punctual and they do a good job. They bring always firewood. I?ve got no problems with them at all. They have been giving us firewood probably for the last four to five years. We had a lot of ice damage. We had as many as twenty trees that were damaged. They have done work for us in the past. I would use their services again in the future.
    - DON & LIZ M.
  • I found this vendor on the list, and I decided to call. I left a message, thinking I would hear back in a few days. Instead, I heard back within an hour. I was told that being in Grove City may be a problem, as they did not deliver that far. She said she would check and call back. I thought I would need to find someone else. In about 2 hours, I received a call stating they would deliver the firewood, when did I want it. This was on November 18. I asked about Saturday the 20th. She said Staurdays were usually their busiest, but she would place me there, and on the 23rd as a back up. I was so suprised to hear from them on Friday the 12th, saying they had an opening on the 13th if I was interested. I said yes, if they could come after 12 noon. On Saturday, I received a call on my cell at 10 saying they could be there anytime. I agreed to 11:30, and right at 11:30, the wood was delivered. It was the nicest wood I have ever reeceived. I was dry, clean, no mold anywhere. I was throughly pleased. I burned some on Sunday, and was so please with how it burned and how well it lit.
    - Josiah K.
  • Called for wood. Returned call the following week. Delivered wood within 48 hours of actual live contact. The delivery went well. They dumped wood where I specified. I asked for a variety of pieces and a lot of kindling. Most pieces will fit in our wood stove. Some will have to be split some more in order to fit. The wood is seasoned and burns well without a lot of smoke.
    - KATHRYN L.
  • unknown
    - Vernard R.
  • As advertised.
    - Brenda N.
  • They're very quick and very prompt. The wood was as promised. The quantity was satisfactory. It was good.
    - Janet F.
  • unknown
    - ROBIN & KAREN K.
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Firewood Companies in Grove City

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