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Auto Shop reviews in Grove City

  • A
    Took my car to 3-C body shop after hitting a pothole that busted my rim, the estimate was Buick and easy they called the rental car company to pick me up. They kept me updated on my car and what was going on with it. Very happy with my repair.
    - Tami S.
  • A
    I absolutely love Three-C! They have never let me down, that is why I will continue to do business with them. Kevin was amazing!! He went above and beyond to help me deal with State Farm who gave me nothing but problems. He has passion for what he does and it shows. I am very thankful that Three-C cares about their consumers and doing the job right. Thank you for providing excellent service!
    - Tiffany S.
  • A
    3C has always been my go to body shop because I trust their recommendations and respect their opinions. My car was a total loss after hitting a deer going 70 MPH, but the insurance company was willing to only part with 2900.00. 3C handled my insurance company with professionalism, but also was able to make sure I was taken car of and get what I deserved. Great Job 3C. Don't be a fool, always take your care to 3C!!!
    - laura r.
  • A
    Just a few weeks after I had purchased my brand new SUV a box truck merged into my lane and hit the front passenger side. I called my insurance co. and they wanted me to take it to a place on their list that I had never heard of and was about 30 miles from my home but I told them I was taking it to Three C Body Shop. From the beginning they always kept me informed with what was going on with my car whether it be email or a simple phone call. When I received my vehicle back it looked great and I was very pleased!
    - Teresa L.
  • D
    (This is regarding the location on 665, not the one on Stringtown Rd.) I experienced several problems with the new location at 665, after years of positive experience with the older location at Stringtown Rd. The first time was minor, when I went to the new location, they used the barcode scanner on the wrong template on the door frame which printed out multiple unrelated service work of another vehicle. I chalked that up as the crew being new, although it took them several times to fix it. However, yesterday, I brought in another vehicle for an oil change and tire rotation. Upon returning home two miles down the street, I discovered that one hub cap was missing. I went back and the manager said he wasn't responsible for wheelcovers. I replied that I felt that was ridiculous, and reminded him that I have 6 cars and long history with Vavloline. I am very surprised with his lack of effort to make this right. I have notified Corporate office. I have had positive experience with the Stringtown location, and do recall several years ago when they made a mistake, they apologized and took corrective action. Be aware and realize that there is a difference between those two locations. Unfortunately, I will not be returning there.
    - Daniel M.
  • D
    I would like to share my experience working with Integrity Plus Autobody Collision Specialities, LLC. On April 11, 2018 Integrity Plus took possession of my son's 2012 Ford Mustang to repair hail damage. The date of drop off was requested by Integrity Plus so that they could clean the car and apply correct lighting to investigate hail damage on the car prior to repair. The repair was to be done the following day (April 12th) by a subcontractor who does 'paint-less dent repair'. Integrity Plus advised us that if the subcontractor could not repair any dents those would be repaired by Integrity Plus using 'traditional repair' methods. We were informed if 'traditional repairs' would be needed that they would contact the insurance company for additional funding to move forward with the repairs. I called Friday, April 13th to get an update on the repairs. We were told that 'traditional repairs' were needed on the hood of the car and they had already contacted our insurance company to get additional funding. I was told at that time that the car would be done either late Monday (April 16) or Tuesday (April 17). As it turned out the car wasn't finished on either of those days. I was informed by Integrity that they were having difficulties fixing all of the dents on the hood of the car with 'traditional methods' but they were going to attempt once again to repair the hood. On Friday, April 20th I was contacted by Integrity to let me know that they were not successful in making the repairs on the hood of the car. In addition, I was informed that a new hood for the car was back ordered until June. However, in what seemed like a very nice gesture we were told that they would release the car to us so that we could at least have the vehicle until the hood arrived and they could finish the repairs. We were told that they would call us Saturday morning (April 21) when the car would be ready for pick-up. On Saturday, April 21st I was contacted by Integrity Plus that the car was ready for pick-up but in order to release the car we would have to sign over the insurance check that we had in our possession and pay our deductible. I explained that I didn't agree with paying out the insurance money as well as our deductible since the car was not repaired completely and that we would have to schedule to come back. Eventually I spoke to the owner of Integrity Plus on Monday (April 23) and he would not agree to release the car without receiving our insurance check and our deductible. I reached out to my insurance company who advised me to release the check (which was made out to me) but do not sign it over until the car was repaired correctly. The owner of Integrity Plus would not agree to those terms. I spoke to our insurance company and they advised me that if i would prefer to take the car to another repair shop that they would gladly work with that repair company. We have arranged for the repairs to finished by a recommendation from a Ford dealership. On Monday, April 23rd my son and I paid Integrity Plus the money they expected (in front of the owner) so that we could take possession of the car.
    - Pat C.
  • A
    My experience with Direct Motorcars was outstanding! The owner and his staff were wonderful. The prices were incredible! They did not play the typical car dealer games, there were no high-pressure sales tactics, rather they made it fun to buy a vehicle. I was able to purchase a quality 2010 Ford F150 4x4 truck, which was almost 3K under KBB! It is a fantastic, rust free, smooth riding truck with nice features. Everything works well. I was thrilled to find fair prices. I also appreciated that as soon as I put my deposit down, they took the car off of Car Gurus and they parked it in the back. That truly exhibited respect toward me and my intention to purchase the truck. More importantly, by keeping their listings current, other car-hunting customers were protected from driving over or calling about a car that was not available. I really appreciated that. The dealer purchases good cars and prices them right. If you are looking for a fancy dealership with cars that have been detailed, and then priced too high--this is not the place for you. If you want a quality car at a terrific price with honest salespeople, this is exactly the place for you. I must say I typically like to deal when it comes to cars, but their prices were so great I didn't have to.
    - Janet F.
  • A
    It went great. I had researched ahead of time the issue I was experiencing and one possible fix was to replace 5 rubber gaskets or seals within the transmission. I was able to purchase the parts on-line and asked Doan at 3Ds if he could replace the parts I supplied. He did, willingly. The charge was a very reasonable 2hrs of labor-nothing more. To give you an idea of how much other shops would have charged-I received quotes from two other well-reviewed BMW independent shops in the Columbus area-one gave me an estimate of $700 and the other $825-honest. And they would not install customer-provided parts. I will continue to use 3Ds-I trust this business, their skills and you cannot beat their price.
    - EDWARD F.
  • A
    The pricing seems to be reasonable and the mechanics seem to know what they're doing. The people that provide the service are very nice, very cordial. It's always expensive to get your car fixed, so I would give them a B on cost.
    - Susan D.
  • A
    We could not have been more pleased when we picked it up. It looked like a new car - literally, since they had also detailed the vehicle inside and out. I literally cannot see any evidence there was an accident - I have waited about a month since we picked it up to make sure there is no leaking after rain, paint issues, etc. Nothing - it is as close to perfect as I could have hoped. Also, on time (he said 7 - 10 days and I got it on day 8) and within the budget (though insurance paid). There were no slippery tactics, nothing promised that wasn't delivered. Good work and thanks to Bob Kraft and crew!
    - David F.
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Auto Shops in Grove City

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