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Recent Home Warranty Reviews in Greenwich

  • A
    Choice Home Warranty
    Worked for awhile on my refrigerator to fix the drain line and looked at washer to see what was the problem, which is totally gone
    - Jackie s.
  • A
    ABC Home Services
    Arrived promptly at a pointed time. Assessed that new tank was needed. Called acquired new tank installed all in one day!WoW!
    - Roger J.
  • C
    American Home Shield – Home Warranty
    Mixed results with their services.  Seems like no area contractors are willing to work with AHS.  Most recent event I had to find (and pay) the contractor.  Will need to apply for reimbursement from AHS.
    - Dennis H.
  • D
    Home Security of America Inc
    They have kept us on hold for hours every time we have called. The most recent time I used a stopwatch and I was on hold literally for 1 hour and 36 minutes before I reached an operator. Her excuse was that they were having "high call volumes." I find it hard to believe that their call volumes are so unpredictable they cannot staff for high volume times. Really? An hour and a half? Our furnace set off our carbon monoxide detector when it was running. I shut off the furnace and ventilated the area and when I turned the furnace back on, the alarm once again went off. My husband tried the same when he came home; same results. You would think there would be a direct line for life-threatening emergencies, but no. Sat on hold ( in the cold) for 1 1/2 hours. When I finally got through, of course the warranty company didn't have an "approved provider" in our area, leaving us to find our own. They approved a "diagnosis call."  Fortunately for us we have lived here for over a year now, and have developed a relationship with local service people. We called our furnace guy and he came right out within the hour and diagnosed a cracked heat exchanger emitting carbon monoxide into our home. Of course, it was the weekend, so it was not possible to get prices and such to get the approval process going until Monday. On Monday our furnace guy called HSA and SAT ON HOLD for over 20 minutes. When he got an operator he gave them the diagnosis and estimate and they argued with him about how he conducts his business (he usually hauls away the old furnace for just the cost of the scrap; they told him he can't do that and were going to deduct $100 from the estimate for disposal. They told him he couldn't connect direct to the old ductwork without charging us for sheet-metal work even though the furnaces are identical and didn't need re-work; he finally got it through to the HSA operator that the outlets were the same and there was no charge for new ductwork.) THEN they told him they would call him back "soon" with the approval or denial. He reminded them that the temperatures forecast for our area for the following several days were to be below zero. The operator snipped at him "we're in Wisconsin, we understand  cold weather." Then we all waited and waited. Finally my husband called HSA back (more hold time) and told them we needed heat to keep our pipes from freezing. A bit later they finally called our furnace guy with approval to go ahead with the work. I am frustrated that while they will warranty older homes with aging and sometimes failing systems, they are darn near unresponsive when you actually have a claim and make it so difficult to actually file a claim I bet some people give up. Then they put your repair person through the wringer in an attempt to scalp you out of more money. This company is a racket!
    - MIRIAM N.
  • F
    Uniters Service Center
    Upon arrival, the contractor informed that he could only clean the arms of the chair, even though it was clear the same stain was also on the seat of the chair. He informed that Uniters Company policy is to only clean what is included on the Claim form. I was outraged. I contacted the corporate office and was told that the warranty "is not a cleaning contract" and that it is not in their policy to clean entire pieces of furniture. What a joke! NEVER get a warranty with Uniters. They are a scam.
    - Elizabeth T.
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Home Warranty Companies in Greenwich

Companies below are listed in alphabetical order.

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