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ServPro of Licking County

Founded 1992 • Angie's List since June 2008

B Rated | 9 Reviews

Description

Additional DBA - Servpro of Licking County. Additional phone number - (740) 366-3381. Locally owned & operated....

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Verified Reviews

A few reviews for this pro…

C

RATED

06/25/2015

unknown

DESCRIPTION OF WORK
When I called, the first question was who was my homeowners insurance through. When I told them it was not a large job requiring insurance, they would not come out until they could find someone who had time to come out and give me an estimate.... as they were very busy. By the time they called back with an appointment for the estimate, the problem had been solved.

CATEGORY carpet installation,water damage restoration

SERVICE PROVIDER RESPONSE

I have read your review and I would like to address your concerns, but I have spoken with my staff and reviewed our call log for April 20th and I cannot find any record of your call. Servpro is a franchise and there are several locations in central Ohio. I am not sure if you contacted our office or another location. I cannot determine which office you contacted without additional information such ...
F

RATED

06/23/2015

When the service provider was called about an immediate water issue (flooded basement), they were unable to come out for a week which was totally unacceptable for the work needed.  They did not offer an alternative.

DESCRIPTION OF WORK
The provider did not provide a quote.

CATEGORY water damage restoration

SERVICE PROVIDER RESPONSE

I am sorry that you are unhappy with Servpro. I would like to address your concerns, but I am not sure it was our office that you contacted. I have spoken with my staff and reviewed our call log for May 1st and I cannot find any record of your phone call. Servpro is a franchise and there are several locations in central Ohio. If you could supply me with additional information such as; the telephon...
A

RATED

06/20/2014

For SERVPRO for installation and remodel in general, the experience was fine. What stood out to me the most that I liked about them was that they were very pleasant and hardworking.

DESCRIPTION OF WORK
They removed wet carpet and wet dry wall also. The last time I had service was in February.

CATEGORY carpet installation,drywall,water damage restoration

A

RATED

03/27/2014

They put a tarp on the roof.  Snow leaked through the vents and they took away all wet installation.  They even put a large tarp over top and said it could stay as long as I want.  They were very professional.  Very customer friendly.

DESCRIPTION OF WORK
My ceiling cracked and leaked.  They came to dry everything.

CATEGORY drywall,water damage restoration

D

RATED

02/05/2013

I had flooding in my finished basement and called ServPro of Licking County.  I had to file a complaint with the Attorney Generals Office.  The issue was resolved.

DESCRIPTION OF WORK
Bad Business Practices

CATEGORY water damage restoration

SERVICE PROVIDER RESPONSE

We would like to offer some clarification on this matter. (member name removed) contacted our office because she did in fact have some water damage in her finished basement of her residence. Upon our arrival, she declined to have an estimate for services provided to her at that time and opted to initiate the recommended services. At the time of arrival, she informed us that she was filing an insur...

Services Offered

Residential and commercial remodeling general, drywall, water, carpet, drapery, floor cleaning, polishing, waxing & smoke damage.

Services Not Offered

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General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
3%
Emergency Service
Yes
Warranties
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