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Garage Building reviews in Granville

Real People ~ Real Reviews ~ Real Results

  • We bought a house in Granville Village with a carport. The carport was in poor condition structurally and we wanted it converted into an attached, two-car garage if possible (something rather rare for that part of the village). The project was tricky. The village said that we were not allowed to remove the carport and build a new structure (the garage) because it was so close to the neighbor's yard. We could, however, convert the carport to a garage as long as we did not take down the existing structure. Unfortunately, the building department said the foundation for the carport was bad and it needed to be replaced. This left us with a problem.
    We hired Ed Compton and his sons through Craigslist and we were very glad we did. Ed's solution was to prop up the roof above the carport with temporary walls, keeping the roof of the carport intact. Then, he removed the carport walls and existing foundation. Next, he poured a new foundation and installed new, permanent walls to support the roof. Subcontractors (who were very good) poured the garage floor and installed electrical. After the garage door, back door, and windows were installed, the project was done. The project took about 4 weeks and the finished project was beautiful. The new garage blended perfectly with our house.
    Ed was more expensive than several other folks, but we think it was worth the extra price. He is a perfectionist and insists on doing everything carefully and correct. He also takes pride in his work. His makes sure the finished product is something that he would be proud of it it were on his own home. We were also very happy interacting with Ed's sons, who worked with him most days. They were very conscientious about their work and friendly. It was a real pleasure hiring a family-owned and operated business for this job.
    We were very pleased with Ed. He is currently working on another, smaller project inside our house.
    - Jennifer W.
  • In short, this was the worst experience of my life. This is the contractor who gives contractors a bad name. When I originally received the quote from the company owner, Kurt Grassel, and asked him for a date of completion he told me 3 weeks. We fired him with the help of an attorney 4 months later. I just got tired of calling him for updates and hearing the same excuses week after week, blaming the weather, waiting on material, being tied up at other jobs that were apparently more important than ours, no one was home when they arrived (someone was home with my baby all summer). We had a few family events we planned to host this summer and had to cancel them because we didn't expect the project to take this long. And, the worst part of it all is that he must have never heard the saying "The customer is always right" because he would get very confrontational and rude on the phone, speaking down to me as if I was a child. I know enough about the contractor trade to know what is going on behind the scenes. I know at least one of his employees quit on our job and more than one of the sub-contractors he used said they were getting fed up with his antics as well and didn't know if they would continue to work for him. He also just changed his phone number for some reason half way through the project.
    I'm sure part of our money was spent elsewhere too because towards the end he was trying to save every dime he could and whatever wasn't written down on the original contract, even though we discussed it earlier, was not getting completed. He didn't order a garage door opener for our large garage door, the man door was left a primer white (which didn't match the house), the electrical switches weren't wired to the right lights, and they didn't run the gutter downspouts underground and to our back ditch for proper drainage; all were agreed upon when we first met about the project and nothing was done about these items because it wasn't written down and he knew there was nothing I could do about it.
     
    There was very little communication between Kurt and his sub-contractors. I might as well of just sub contracted this out myself since I had to explain each part of the building to the subs numerous times and the electrical still didn't turn out right. Kurt didn't like the contractors price to grout the stone he just put up so it sat with no grout for weeks until I finished it. And, the trench for the electric line from the house to the barn was dug by hand with a borrowed shovel.
    I also found a piece of gray plastic conduit right after the footers were completed that looks like the same conduit coming up to the electrical box on the house. I showed it to Kurt and asked about it since it was very close to the OUPS marked line but he assured me they would never get that close. I still have the piece of plastic and question it but will have no way of knowing unless a hole is dug and the footer is busted up... or I have electircal problems years down the road.
    It got to the point where I couldn't have a normal conversation with him anymore and I even received a few emails/texts after midnight that he probably shouldn't have sent after leaving the bar. So, I hired an attorney who deals with these types of people to mediate the situation. After he was fired I took the remaining money left from the final draw that he didn't get and I ended up finishing the following items myself: Re-ran some electrical wiring and hung light fixtures inside and out, installed electric garage door opener on 10' door, grouted stone work, painted man door and installed dead bolt and rerouted gutter water run off away from foundation (plan to go underground in spring).
    I had a recommendation from Huntington Bank for Kurt so I decided to use him. I called Huntington afterwards and told them my experience as well. Look on the BBB website and you will get a taste of how unprofessional and uneducated this man is from the defensive replies he posted. The quality of the work depended on which of the half a dozen sub-contractors came out but I would call it average overall and time will tell to see how it holds up. I'm just now starting to be able to look at this building without getting frustrated about the whole process. This is something that should be fun and you look forward to having but it was the complete opposite.
    A word of advice for anyone using a contractor, get EVERYTHING in writing because even though I didn?t think I was dealing with a shady liar, I was. I'm a hard working American and I wish I would have spent my money elsewhere. I would suggest you do the same.
    One last thing, I'm not going to get caught up in any replies from Kurt because the back and forth of excuses and lies will continue for months like our conversations did throughout our project. I just wanted to leave this review to let others know to BEWARE!

    - Jeff P.
  • These guys are amazing!!  They are great problem solvers and very detail oriented.  They take pride in their work and double checked everything with us to make sure it was done right.  If something needed to be changed, they did it with a smile.  You will not find better contractors.  They can pretty much do anything.  If you have any kind of project in mind, give them a call.  
    - Benjamin P.
  • Excellent job
    - Yuri C.
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Garage Builders in Granville

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