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Clothing Alteration reviews in Granville

Real People ~ Real Reviews ~ Real Results

  • I found a small hole in the sleeve of my suite and took it in for repair.  They recognized that it was a moth hole and said they couldn't repair it.  They explained that a moth hole like that has to be woven and there are only a few shops in the country that specialize in that type of work.  I appreciated the fact that they didn't try to repair it and they educated me on the proper handling of the repair.
    - JACK P.
  • Horrible! Horrible! Horrible Experience!!!
    I ordered six custom shirts with
    initials on the sleeves from Astor and Black in April of 2012 and have yet to
    have the order completed.  When the first
    order of my six finally arrived late, they were all different sizes in the body
    and the necks were an inch to two inches too small.  The sales agent indicated that there were new
    plants in China and they were having quality issues.
    The sales agent then reordered the
    shirts with the correct measurements.  This
    time when the shirts were delivered the fit was correct BUT the initials were not mine As in the original order.  In addition, one shirt was to be button down
    but it was not.  The sales representative
    said Astor & Black would be sending me a gift certificate for my their failure
    to deliver as ordered.
    The agent then once again reordered
    the shirts, five of which I just received as ordered.  The one that was to have a button down collar
    once again was not.  To date, no gift
    certificate has been received. After more than six months, I still have not
    received all my shirts.
    When the original owners of the
    company were in control the quality and service were great.  The sale of the company to the private equity
    firm has been a unmitigated disaster for its customers.  It is hard to believe they will be able to
    take this pig to the public stock market.
     


    - JAMES J.
  • Joyce doesn't do alterations full time but she was very prompt with all my alterations. She is friendly, accommodating and professional. Joyce far exceeded my expectations; she is not your run-of-the-mill seamstress.  I am so glad I found her as I need most of my clothes altered.

    - Stacy H.
  • The tailoring was excellent & the dress now fits me perfectly.
    - JESSICA R.
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Tailors in Granville

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