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Find Top-Rated Girard Kitchen & Bath Remodel Contractors

There are 3 top-rated kitchen & bath remodel contractors in your area.

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Remodeling Kitchen And Bath reviews in Girard

  • C
    It was not a good experience. I was the "quality assurance" person. I think that the project manager was not professional, although all of the workers claimed to be "professional". The work was estimated to take 3 weeks, but took more like 9 weeks to complete. I was not satisfied with the process, and the lack of professional communications, so I will not use Zinz again, although I have much more work to be done.
    - Sharon L.
  • D
    I was told that the job for " a kitchen your size" would take 2-3 weeks.  We are in week 7, and are still waiting for completion.  Primarily, the job started well, but one plumbing set back (lasted 2 days) put the entire project behind several weeks.  When I complained, the project manager and kitchen designer were able to reschedule the next steps so that the schedule moved more according to the original plan. 
    There was a lot of work that was done in an amateur fashion:
    During the first week of the project, one of the workers broke the bowl of my chandalier.  The project manager promised to replace it.  The project is in week 7 and I am still waiting to have the bowl replaced.
    The project manager showed up to work in the second week with the electrician, but did not have proper blueprints so that the electrican could work.  I happened to have the set ot plans needed (sent to me by the kitchen designer after one planning meeting), so I gave copies to the project manager and the electrician.
    The project manager did not always share the upcoming week's work schedule with me, so there were days when I was awaiting workers, but none showed.
    The project manager went on vacation at the end of the fourth week, so no workers showed up for almost a week, and there was no communication about it from the company.
    Once the cabinets were placed and the flooring was placed, there were small adjustments that needed to be made.  Two cabinets opened in the wrong direction.  It took at least two weeks for it to be fixed.
    I have to say that the backsplash guy was great!  He did a wonderful job, only to have the backsplash cracked ( in two separate places) by the worker who placed the electrical sockets (crookedly, at that).  The backsplash guy had to come back to fix his work, and he was always most professional.
    In week six, the project manager proclaimed that the project was "done", and he had a cleaning crew come to clean.  However, several items were left undone:  The new windows needed the screens put in.  The bookshelf still needed to be stained.  The full-sized doors to the pantry and basement that  were removed from my home to be painted had not been replaced...when they made it back to my home, the doors had large chips in the paint job, and the old paint was clearly visible.  There was a misalignment of the boarders around the toeboards of the floor cabinets.  Some cabinets had the door hardware( the mechanisms for opening and closing the doors) placed incorrectly.  All of this was pointed out to the project manager, who said, "Oh, we'll get that fixed"...his usual response, but I'm still waiting for some of the repairs.
    The kitchen designer, who always claimed that customer satisfaction was number one, argued with me when I refused final payment until I received a new refrigerator to replace the one that was damaged during delivery, and until I received the final repairs.  When I told her that I did not expect perfection, just professionalism, she changed her tone and went back to her speil about customer satisfaction being number one. 
    I could go on about more mishaps that occured during this remodel, but the bottom line is that Zinz did not provide the seemless remodel they promised, and I felt that I constantly had to monitor their work for quality, as the project manager seemed to have a different view on what constituted a good job than I.  I have more remodeling to do in my home within the next year or two, and I will not use nor recommend this company.  Maybe they have too many jobs going on at once, but no matter how humble, my home is mine, and I would like it respected, and the job that I'm paying for, completed.
    - Sharon L.
  • A
    THis was a project for my mother's house and they were very easy for her to work with.  Although the bathroom upgrade was modest, they treated her with respect and followed up on the quality of the service.   She had also used Duncan's to remodel her kitchen years ago.   Although they are a bit pricier than other vendors, the quality of their products, work and service is worth the difference.
    - JANET V.
  • D
    I received an email the same day stating they don't do estimates via email. I asked if we could schedule someone to come out and take a look. I was told they don't do estimates on this type of work. I schedule a time and when the work is complete they will let me know what I owe. (LOL!) Or I could pay the minimum charge of $60 for the first half hour to have someone take a look. On the upside she did give me the hourly charges for the plumbers time. On the down side, because they won't take a look (without charging me) that doesn't mean anything. Who is going to let someone just come out and start working without giving you ANY idea what it will cost. The lady was nice and polite in her emails, but the answer was unacceptable. I mentioned that I contacted them because their Angie's List page said they gave free estimates, she said that was only on complete kitchen and bath remodels. Needless to say, Duncan CAN'T do it, at least not the the additional work (including a full bath remodel, adding another full bath, and the remainder of the kitchen and laundry room remodels that are coming later this year) in my house.
    - Stacey L.
  • A
    This was my first experience with a project this large. Frank made it very easy. His sub-contractors were top-notch, and the work that was performed by Frank was superior. A true craftsman. The entire project took over 2 1/2 months. The house was cleaned up every night, no debris left in the house. Each craft cleaned up. The product and workmanship provided by all was second to none. I wouldn't hesitate to use Popovich Builders again.
    - Linda M.
  • B
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    - Saeeda G.
  • A
    unknown
    - Geraldine O.
  • A
    unknown
    - Tahir F.
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Kitchen & Bath Remodel Contractors in Girard

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