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Plumber reviews in Geneva

Real People ~ Real Reviews ~ Real Results

  • Bob and Mark designed exactly the bathroom I wanted. The process went smoothly and the workers were very professional and a pleasure to work with. They asked for my input throughout the renovation. The adage “You get what you pay for,” is definitely at play here. I’d hire Acclaim again.
    - Julie and Ron S.
  • We had a bad problem on Sunday and they came through to help. Ryan showed up on time, had the tools needed to do the job and had things fixed in a couple hours. Being in a new city we had no idea who to call. My sister had used Bobby's in the past and was pleased with their service and recommended I see if they could help on a Sunday. They did! Ryan was very courteous and considerate. He explained everything in terms we could understand. And he even took the joking around I did in stride. :-D I will recommend them to anyone needing plumbing/sewer services. Thanks again!
    - David A G.
  • Rick has helped me on plumbing projects large and small. He's amazing. He never makes me spend money I don't need to spend. He is fair and reasonable.

    He also does a great job. He redid several of the projects that I did (poorly) over the years. The work has lasted for years. I've never had anything he's done fail.

    He shows up on time, and is highly communitive. Two characteristics not common in plumbers.

    I've had several people give estimates on a fewer of the larger projects (including one that was upwards of $3k). He isn't always the lowest, but he often is. And the times he wasn't, he was the lowest bid I trusted. (Early on I included a few plumbers who after doing further research I decided should not be on my list).
    - Andrew N.
  • He was very professional and knowledgeable and knew what he was doing his prices were extremely fair considering the amount of work he had to do. He was trustworthy dependable and on time. I would highly recommend him to others and I plan on using him for future projects.
    - marilee w.
  • Arrived when he said he would. Was very friendly and knowledgeable. I was pleased with the friendliness and professionalism that was shown. We discussed alot of things. Things that needed to be done and things that I wanted done. I was told I would receive an estimate of the cost's, which I did receive an email with that information.
    The cost's seemed reasonable for the amount of work that I had asked for a price on but was not in my budget to afford. We never did get to the toilet tune up, mainly because there was other work that was going/needed to be done so it really made no sense to do a tune up at the time. I couldn't afford to have them come back so not getting a tune up was my loss. I would recommend them to anyone that needs work based on their knowledge and friendliness but I cannot recommend on their work ability because I didn't have them do any work.
    - Verna W.
  • The job went smoothly overall. They did run into a couple of problems with snaking the drains because the problem was that tree roots were blocking the pipes. This is why they referred me to another company for further repairs, because their equipment isn't able to do the rest of the job but they will be back with the camera to locate the pipes for the other provider. I like that they told me exactly what they did and wrote it all down so I can refer to it when I call the other provider. Bobby also told me that he will call the other service ahead of time to go over what he is recommending to have done. I appreciated that!
    - Cindy C.
  • After evaluating what we wanted done, his first estimate was $575/unit, for a total of $1725. This was for the rough-in only. With no additional work added, he then told us his total would be $2200. When I asked if that included the permits (about $500), he said yes. Then, a few minutes later, he decided the $2200 did NOT include the permits, and now our total was $2700. When I asked what the increase was for, he just said that was his cost. Very vague. When asked for his license number, he explained why he no longer had it on his van (which he said he knew was the law) and refused to give us his plumber's license number or insurance information. When I asked a second time, in addition to references, he said he would bring that information once we signed the contract. When I informed him we would need that information prior to hiring him, he said he'd get it for us, but never did. Obviously we did not hire, and I don't recommend you do either. Seems shady to us.
    - Jillanne H.
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    - Eve W.
  • Keith Shaffer was super responsive. He initially tried to repair, which we thought worked. But turned out there were larger issues so the next day he came back and replaced the toilet.
  • Took 3 hours and when they were done you wouldn't have even know they were there! They replaced the flooring and patched the wall as well! A++++++ 
    - Denise G.
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Plumbers in Geneva

Companies below are listed in alphabetical order.

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