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House Painting reviews in Gates Mills

  • B
    Rhino Shield

    We initially contacted the company at the NARI home improvement show at the IX center. We have a barn that we were investigating this "new" to our area coating to compare to siding or regular painting. Our barn is in a wooded area and we were concerned about future maintenance and resistance to carpenter bees and mold/mildew.

    Dan Hoey, who is listed with the BBB as the principal and treasurer of the company, came out to look at the barn and discuss this option.  The appointment was made within two weeks of the show, made and kept on time and as scheduled.

    He appeared very knowledgeable of his product and was enthusiastic about bring it to this market area.  He brought samples, ingredients, and a power point presentation. 

    CONCERNS:

    1. Claimed he had an "A" rating on Angie's List and with the BBB.  Truth is his company has an "A-" rating with the BBB and NO RATING at all on Angie's List.  While this is not unusual for a new company, we did not like being misled. This prompted us to investigate further.

    2. Told us that the product was invented by chemists in Canada in 1977 when asked "How long was Rhino Shield been around so we can ascertain the validity of the "25 Year" Warranty.  This may be true, but references to the product do not go before 1993 on the internet.

    3. We cannot PERSONALLY attest to the product claims, but post sales call research revealed very few accolades outside of the company web sites and cites frequent product failures and poor service from OTHER franchises in other states.  This product seems to have several instances of bubbling, and peeling in as little as two years after application. Causes are usually attributed to "moisture" behind the coating.  Chemists on line state that the product is nothing more that a thickly applied elastomer paint and the claims of the ceramic fillers being added for color stability and energy efficiency are "not accurate". The manufacturer of this product changed the name and made the SPECIFIC name proprietary to Rhino Shield* but has formulary products available that are essentially the same.

    4. We were taken aback by the initial quote of slightly over $7.00 per square foot.  By the time we were ready to consider the offer, a FULL 35% discount was offered to us.  This set off alarm bells as to the markup.

    IN SUMMARY: Careful listening to the presentation and follow up research prompted us to decide NOT to use this product due to the high cost, unproven claims, and warranty concerns.  With this franchisee having only one year track record selling a product with multiple failures and obvious inadequate vetting of franchise owners in other states.

    - Edward G.
  • B
    Neubert Painting
    The captains of the teams were excellent workers along with all the rest of the workers. They were young,quick and very
    thorough Overall  we were very satisified with the outcome of the job,
    - John S.
  • A
    C & C Painting and Gutters
    Calvin gave me a date he'd start but came sooner. He and his cousin were meticulous about their prep (power washing) then scraping to the bare wood and then priming with oil and finally painting the fence. I've had this done many times before but not like he does it. I am sure it will last. They were neat always storing their tools at the end of the day. You'd never know they were there. I highly recommend them for any painting needs. And by the way they clean and repair gutters as well.
    - Jackie R.
  • A
    Shiloh Painting & Home Services
    Excellent.  Very professional and courteous.  Well organized in setting up all areas to be worked on.  I especially was impressed by the neatness at the end of every day they worked.  They were very punctual and worked continuously.  I would recommend them to anyone.
    - Renate S.
  • A
    Craft Man Painting And Repair
    Craftsman Painting, gave a prompt estimate. He & his helper, were on time, polite and performed beautiful work. When I need a painter, inter or exterior I will call them as you can see, I have had them many times.
    - Lex H.
  • B
    Precision Painting
    The experience was excellent.  He didn't want to charge me, but I gave him a little bit just because I felt I should.  He felt like it was a part of the original deal and it was his responsibility.  I was impressed with his integrity.  He did a good job.
    - David W.
  • A
    CURB APPEAL PAINTING
    Since our former painted retired, we interviewed a few different painters, most of them from Angie's list. We started with a painter who was the most expensive but seemed also the most knowledgeable. He had many "A" ratings on Angie's list in the more recent years, (although later we researched his older,  pas,t ratings and there were some bad reviews also). The work turned out terribly and sloppy so we had to part ways with him.
    I called Curb Appeal on an "emergency basis" since the work was started by the other painter and everything was torn up, covered and moved for painting. Curb Appeal was one of the original companies we had already interviewed  They came out within two days for us which I really appreciate and very nicely finished the job. We had Kevin and Mike and they both worked very hard and seldom talked while working. Their painting was very smooth and they left the work area clean. They "fixed" the bad job started by the other first painter as best as they could. (There was thick sticky caulk piled up in the corners and sides of our window and several other issues.) I felt as if everything was taken care of and you hardly noticed their presence.
    They had to come back to do one area that they missed but with such short notice, the original quoted areas to be done may have been forgotten.
    We were originally concerned about using a company whose managers were not the actual workers but as it turned out,  the job went very smoothly and was very organized probably because their workers were very caring and knowledgeable too. Their rates were fair, not the most expensive and not the cheapest but it was a good value.
    We hired them again to do our exterior next week and they came to do the washing outside and so far that went well.
    - Nancy K.
  • A
    The Final Coat Inc
    A very impressive company. Jason Walker, the crew leader, and his crew were polite, professional, easy to get along with, and fun. They worked long hours, as long as 10-12 hours on some days. They worked tirelessly in high humidity and heat. Their attention to detail was impressive. They always wanted to make sure I was happy with the job done so far, and if not, they made it right. They were able to solve problems quickly when they arose. The company was able to duplicate (at a reasonable price) replacing a special molding around my front entrance that had rotted. I would not hesitate to use them again.
    - MARY V.
  • A
    The House Doctors
    As always, working with Bob Vecchio of The House Doctors was easy and worry free. Appointments are set up promptly (once the windows came in) and work was completed in a timely and professional manner. They always do an excellent job and always clean up after themselves. We are grateful to Bob for all the work he and his guys have done for us.
    - JOEL and VIVIENNE B.
  • A
    The House Doctors
    This is the second time that we have hired this company. They are prompt, professional, and reliable. We would use them again. When delayed on another job because of the weather, they phoned and let us know that they would be coming the next day. They were careful with their ladders around all our plants and flowers. The first time they worked for us, they repaired ice damage and we were very satisfied with them.
    - ELLEN C & RICHARD L D.
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Exterior Painters in Gates Mills

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