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Concrete Repair reviews in Gates Mills

  • A
    Pasquale Construction & Design Inc
    Awesome. Could not be better. Referred by friend on Thursday. Called Friday, Site assessment and quote Saturday. Area prep, forms laid Tuesday. Concrete poured Friday. Finish Work Saturday. 8 days from first contact until work completion. Prompt, great communication, and reasonable pricing. The quality of work is second to none. He has two Tony's on his staff that have a real artistry and pride in their work quality. Old school company. Awesome. Highly, highly recommended. Will be using them again soon for further projects.
    - Edward G.
  • A
    Cemex Construction

    Contacted John Bruno on Thursday morning on behalf of a national company that I am contracted to perform maintenance on their retail locations. He was asked to grind down the front pad to permit the front door to open, and provide a quote to perform permanent repairs when weather permits.

    He was very helpful over the phone, and followed up very well prior to his crew's arrival.  All was looking good. His crew showed up two hours prior to the store opening (Good !!) to perform the work. 

    Then.......

    One error occurred. The slab that was being ground was in front of double glass doors. No preparation was done on the doors (taping off) to prevent the dust created by the grinding from entering the store.

    What followed was one miscommunication after another. The situation escalated to a national level, but nobody seemed to communicate this issue to me or John in a manner where immediate correction could take place, resulting in the store closing for the day for cleaning. 

    Upon discussing the issue with John the next day, we both agreed that this could have been addressed much quicker had the store let us know directly.  The issue has been resolved and outside "on scene" communication between his staff and the stores, the job itself was done quickly and professionally.  John and I agreed that not all jobs go perfect and we both will take this experience as a learning event...one that will allow both of us to enhance our customer service in the future.

    - Edward G.
  • A
    FRED NERO CEMENT & CONSTRUCTION CO
    Fred was great at explaining the process and approximately how long everything would take. He allowed me to add services at a reasonable price. The removal was done in two steps, one quick one to remove the old concrete walks, and then the next day to remove the asphalt drive and prep the site for inspection. The new drive was done the next day. The crew cleaned the site very well and added soil along the new driveway to get fairly close to original turf. Fred and the crew were very responsive to questions. Overall a great job.
    - roland b.
  • A
    Thompson's Masonry Inc
    It went very well. Showed up when they said they would; did excellent work; reasonably priced; very professional, and also very personable. High standards of craftmanship as well as creative problem solver.
    - ANN H.
  • A
    BISHOP CONSTRUCTION LLC
    DAN BISHOP IS THE BEST CONTRACTOR WE HAVE EVER HAD DO WORK FOR US. HE IS ALWAYS AVAILABLE BY PHONE, AND EXTREMELY RESPONSIVE TO REQUESTS FOR INFORMATION. HIS CREWS ARE WELL MANNERED AND COMPETENT. THE WORK PERFORMED IS OF HIGH QUALITY AND DONE ON A TIMELY BASIS.
    - THOMAS P.
  • A
    GARAGE FINISHER
    ALL THEY SHOWED ON TIME. GROUND THE CEMENT SMOOTH ,FILLED ALL CRACKS WITH A FLEXIBLE MATERIAL,THEN APPLIED 4 COATS OF EPOXY TYPE MATERIAL ,CLEANED UP ALL DUST CREATED.
    - richard b.
  • A
    PARMA EQUIPMENT & SUPPLY CO
    GREAT COMPANY - VERY HELPFUL WITH HELPING ME SELECT THE BEST PRODUCT FOR THE JOB AND INSTRUCTING ME ON HOW TO DO THE JOB MYSELF.
    - Jane M.
  • D
    The House Doctors
    VERY DISAPPOINTED THAT BOB VECCHIO DID NOT FOLLOW THROUGH WITH HIS INTENTIONS. I GUESS HE DID NOT WANT TO PURSUE THIS JOB OR IS TOO BUSY.
    - MARY V.
  • D
    DOMENIC & NICK DI IORIO
    VERY DISAPPOINTED THAT DOMENIC DID NOT FOLLOW THROUGH IN COMING TO MY HOME TO CHECK THE WORK NEEDED AS HE SAID. HE HAS ALSO NEVER CALLED AGAIN.
    - MARY V.
  • C
    Richard Nowicki
    THERE IS A LOW SPOT WHERE WATER COLLECTS AND THE LINES IN THE CEMENT WERE DONE RANDOMLY AND UNEVENLY. RICH WAS SUPPOSED TO COME BACK TO FIX BUT NEVER DID.
    - JOEL and VIVIENNE B.
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Concrete Contractors in Gates Mills

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