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Recent Basement & Foundation Reviews in Gates Mills

  • A
    Ohio Basement Systems
    Omg!!! The installers were awesome!!! Their names were Larry and Jeff. They were on time and very professional!!! They covered everything from top to bottom to protect my furniture and wet bar area. They also worked Quickly and neatly. They answered all of my questions (as I had many) and they cleaned up very well once they were done. Overall, the experience went very well. Hopefully the pump will workout for us as well as the installment and even the salesman James did!!! Awesome job Ohio basement systems !!!!
    - Nicole P.
  • A
    Ohio Basement Systems
    Excellent job! Craig, Nick and Steve did an efficient and professional job. They were very patient and helpful in explaining all aspects of the job they were performing.
    - Richard K.
  • A
    Ohio Basement Systems
    Everything went well. The crew did a good job and the basement is finally dry. I also had work done in an elevator pit in a commercial building and, in spite of unexpected issues, they stuck with the job to finish in one day as promised. I recommend this company. They were professional and reliable, although they book appointments three month's out, it was worth the wait.
    - Roberta J.
  • A
    Ohio Basement Systems
    This company is awesome...from Mike Roberts (sales) to James, Lavael and Clarence that did the work in the basement. They all were on time, professional and willing to go the extra mile to do the best job possible. I can't thank them enough for the great job!
    - Ryan S.
  • A
    Ohio Basement Systems
    The guys did a great job. My house was built in the very early 1900’s on a clay tile foundation and over the years one of the walls had started to crack and bow. Ohio Basement reinforced the wall for me in a very timely manor and it was spotless when they had finished.
    - Linda P.
  • A
    Ohio Basement Systems
    Sales Rep. Kevin took plenty of time to explain how repairs would be made, and the expected outcome. The work crew showed up right on time, introduced themselves and were very courteous and respectful of our property. They went to work right away and when they finished, they explained to us what was done, and how long it would take for the concrete to dry. Cleaned up the area very nicely. Would hire again, and we have referred them to our friends. Great Job!
    - John R.
  • A
    Ohio Basement Systems
    Chris Shewell came to perform an annual inspection of my sump pump system. Before starting, he thoroughly explained what he was going to do and invited me to observe the process. I watched as he removed the pumps from the well, cleaned and adjusted them as necessary. He explained every step and asked if I had any questions. He also did an inspection of the whole basement and gave me an evaluation of the condition of the walls and any potential problem areas. In addition, he checked the exterior of the house and the downspouts. Chris also went over the warranty with my wife and I. He also explained that Ohio Basement Systems had been acquired by Groundworks, a nationwide company, and our warranty would not change with the transfer. We were very pleased with the thoroughness and professionalism of the entire process and would recommend this company to anyone. There was no charge due to the first annual inspection being free.
    - richard m.
  • A
    Ohio Basement Systems
    Kevin S. Spent two hours going over a detailed analysis of the water issues in our basement. He gave us an estimate but at this time no services have been scheduled
    - George D.
  • A
    Ohio Basement Systems
    Kevin Sweeney and Matt Thomas came to home spent 2 hours diagnosing the problem and walking through the solution. They were easy to understand and respectful. I would recommend getting an estimate from them.
    - Chris H.
  • A
    Ohio Basement Systems
    It went very well. Mark and Joe were great. Any questions we had were answered every day before they left. They cleaned up every day before they left. We are very happy with everything so far.
    - Drew F.
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Foundation & Basement Contractors in Gates Mills

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