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Dog Grooming reviews in Galena

  • D
    Running Dog Mobile Grooming
    Tammy has been our mobile groomer for almost 2 yrs.  We were very satisfied with the service and the price.  I had read the other reviews that had noted the abrupt no show and halt in communication on the part of the groomer, but since there were generally glowing reviews decided to take a chance.  
    Tammy had always been very punctual and curious on her visits and aside from not trimming in between the paw pads of the dogs I had no issues at all with the level of service she provided.  We've never had an unkind word, paid in cash and gave a good tip.  So I must say I'm baffled.
    Like many of the other reviewers my husband or myself take time away from work to be at the house for the grooming appt.  It is  worth it to save our pets the stress.  So understandably I am dismayed at her lack of respect for our time, which is just as valuable as I'm sure she considers hers.
    Same story as the others.  Appointment was made (saw her write it down in her appt book during her prior visit). She never showed and never returned my call.  Being that she has always been so good in the past if she had an urgent personal issue at the last minute I wouldn't have thought anything about it so long as she made a point to reach out the next business day.  I understand 'stuff' happens and she is a workforce of one.  However, that didn't happen.
    Unlike others I only left one message asking about the missed appt.  She has always responded promptly to 1 call before and I'm not going to chase someone to provide me a service when there are other well reviewed mobile groomers to be found.
    It was good while it lasted?...
    - Jennifer L.
  • A
    Stinky Dogs Mobile Grooming
    It went great! Our dog sheds 24/7 and she really needed a bath. (My husband and I have health conditions that keep us from being to bathe our dog ourselves). I called Stinky Dogs after seeing their truck parked in a driveway in Westerville. Marie and R.N. showed me the interior of their truck and all the natural products they were going to use on my dog. They did everything they said they would do and they truly love dogs. Our dog looked and smelled great after her appointment. This is a great service and I highly recommend them.
    - JOSEPH AND LINDA M.
  • A
    Designer Paws Salon
    They are the sweetest people. My little dog is really nervous about going someplace because every time she goes somewhere she thinks she is getting a shot because she has allergies. They have been so sweet about working with her to get her so she is not afraid to go there. We have been doing this for like about a month now of me taking her over there once-a-week. They play to her and talk to her and they have not done anything yet. The facility is very well appointed. It is very clean. Some times in that type of environment, the smell is not particularly good. This place smells wonderful. It is a very nice establishment. They are taking things very slowly in providing services for her so that she is excited about going in there. I think they are fine. They are competitive.
    - Jeffrey L.
  • A
    Designer Paws Salon
    Great! I called the morning of Valentine's Day to inquire about services for a dog(Leroy) with very dry skin. Jennifer explained that they had a special shampoo that moisturizes dry skin. She said there would be an extra $15 for that service or I could buy the products for $24 a piece and bring them in when I had him groomed and they would use my products without additional charge. I then asked if they had appointments that day. Initially she said they were full, but a voice in the background said they could work him in that morning. I arrived at 10:30 a.m. with my vet records and Leroy, my very dry skinned dog. Jennifer greeted us and welcomed us to the very clean and neat salon. She processed the records, reviewed the services I had requested then took Leroy back for his services. She said she would call when he was finished. At approximately 12:45 p.m. Jennifer called to say he was finished. When I arrived Jennifer went over how Leroy reacted to the various services. She also went over my bill to explain the costs. I opted to purchase the shampoo and conditioner in part because of how good Leroy looked and smelled. Jennifer ex[plained earlier that in addition to hydrating the skin the products would also make is coat shine. He looked so good that my wife began calling Leroy "Hollywood". The services, location and staff interaction far exceeded my expectations. Also, after a week I believe "Hollywood" itches less and still smells great!
    - Michael B.
  • A
    Bubbles and Bows Dog Grooming
    The company was easy to schedule with and were able to get me in the same week I called. The owner Cindy, and another employee were very friendly and welcoming. They truly seemed to love the dogs (even my hyper dog who can be a bit annoying) and took pride in their work. I had tried several other groomers and most were not willing to give my dog a summer cut because she has long hair. Cindy and her team were willing to do it and it turned out perfectly. My dog looks great and the shedding has been cut substantially. My dog was so happy and enjoyed playing with the other dogs instead of being kept in a cage like at most larger groomers. The price couldn't be beat. I usually pay about $90 (and don't get the cut I want) at a larger chain groomer. With Cindy, I paid $55 and she did exactly as I asked. We will definitely go back.
    - Elizabeth R.
  • A
    Pet Palace
    I am very pleased with the service I received at Pet Palace.  We adopted a two month-old puppy and had her for only one month before a death in the family forced us to board our dog while we traveled out of state.
    My wife and I were so concerned and guilt-ridden about putting a dog so young in a kennel.  The staff at Pet Palace put us at ease every step of the way.  From our multiple phone calls when we questioned everything about what we could expect, to the handling of Rosie when we dropped her off, to the level of care and concern we received when we called to check up on her.  Pet Palace never missed a beat.
    They took such great care of Rosie, treating her like she was their OWN dog and not just some customer's mutt.  It was obvious when we picked her up that she had been well-taken care of.  The place is spotless and kept cleaner than a lot of restaurants I've been in.  The grooming services were fantastic as well.
    The only snag we had was we had packed so many toys for Rosie, a couple of them had been misplaced.  They discovered one in the laundry, and one was just lost.  They were kind enough to make it right by offering us $10 to cover the cost of replacing it.  While I could have taken the money in cash, I simply had them credit our account because Pet Palace is the only place we'll use for pet boarding.
    Thanks Pet Palace for making a very difficult situation so easy for us!  You're the best!
    - Brian S.
  • A
    All Tails R Waggin
    Our dogs were very comfortable at the end of the boarding experience, happy to be going home of course, but did not look frightened, which I was pleased to see. They were not panting or in anyway distressed when we picked them up at the end of a weekend trip. That was key to our giving this boarding facility an "A" grade. Our dogs stayed in a deluxe accommodation and also had a go-home bath. I saw from our pets reaction that they were taken care of. : )
    - lisa l.
  • A
    Lifetime Pet Wellness Center
    THE GROOMER IS AWESOME - HER NAME IS SARA. MY SILKY TERRIER IS 8 YEARS OLD. THE PEOPLE THERE WERE ABSOLUTELY WONDERFUL WITH HIM. HE GETS SKITTISH ESPECIALLY DURING THE GROOMING PROCESS. MANY GROOMERS IN THE PAST HAVE SEDATED HIM AGAINST MY WISHES - BUT NORTHWORTHINGTON WAS ABLE TO GROOM WITH NO SEDATION. I HAVE 2 DOGS THAT WERE GROOMED THERE AND WOULD HIGHLY RECOMMEND IT TO OTHERS. THEIR PROFESSIONALISM AND ATTITUDE GOES BEYOND ANY EXPECTATIONS.
    - BETTY H.
  • A
    Designer Paws Salon
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    - Theresa W.
  • A
    Designer Paws Salon
    unknown
    - Theresa W.
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Dog Groomers in Galena

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