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Moving reviews in Galena

  • D
    Buckeye Movers
    Awful experience. Hired 4 guys for 6 hours. Movers were late. Ray (owner) did communicate that they were running late and he would send an extra guy. Very early in the move they stacked a few boxes incorrectly (heavy large tote on top of small boxes marked glass). All fell breaking several glass baking dishes and a plastic tote. Paid extra for piano move. These guys had no clue how to move a piano. When moving my dresser they ripped out a drawer not intended for removal, breaking it. Also seemed to have no experience disassembling sectional. It is fastened together. One of the fastens is now damaged. Didn't disconnect washer and dryer prior to attempting to move. I had to ask them to stop and shut of water and unplug them first. They did not have a way to disconnect hoses so my neighbor came over and did it. I was VERY unhappy. Once they finished loading I told them we didn't want any more help. The boss called and wanted to know how I knew they broke my belongings! After some discussion he sent us a new crew to unload at our destination. They were better but still managed to break my screen door. Also my husband's phone charger disappeared from a table during this move. Owner did try to correct the situation but his people are inexperienced and unprofessional. I will never ever call this company again for moving help since the help is inconsistent.
    - Kristin L.
  • A
    Mr. Mover of Ohio Inc
    The team arrived promptly and did the job fast and efficient. The only complaint I had was that I had labeled boxes to where they should go in the new house and showed the guys which rooms those where yet I still had a number of boxes end up in the wrong rooms. Nothing tragic just inconvenient. Overall, a smooth move.
    - Shon R.
  • A
    Mr. Mover of Ohio Inc
    Mr. Mover's staff was extremely professional and did an excellent job moving our 4 bedroom house. We received 3 quotes and Mr. Mover was the most competitive with their pricing. They showed up on time, and moved us efficiently, and did not damage any of our furniture or belongings. I would definitely recommend Mr. Mover for your moving needs.
    - Michael D.
  • A
    American Moving & Storage Solutions
    Jeff was very helpful, offering to come to our home for an estimate and appraise what was needed for the move.  We hired two trucks and 5-6 guys for the move.   They were scheduled to arrive at 9:30 that morning and were there about 5 minutes early.  Very punctual.  They were also very professional and a lot of fun to work with.  They set up the furniture in the bedrooms as well as the rest of the home and put boxes exactly where we needed them for later unpacking.  They were pulling out of the driveway by 2:30 in the afternoon...very fast but also very complete and professional.  
    - John G.
  • D
    Here to There Movers
    Not well. Three items: 1) broke light switch (receipt for $70), 2) lost part of dryer exhaust (receipt for $149), 3) broke leg off console (replacement cost to be determined). Called them Monday Feb.8th and no response.
    - jack v.
  • C
    Here to There Movers
    They movers themselves were fantastic. There were three of them that came out. I have no complaints with them. The company was not the greatest to work with, but the movers themselves were very good. They kept everything clean. When I booked them, I booked for the earliest time possible, which was 7:00 a.m. They called me the night before and said that due to the cold, they weren't able to get somebody out into later on that morning. It was very cold that night. I completely understand that, but they didn't end up coming out until about 2:00. When they did come out, I found out that they had been on another job all morning, so it wasn't due to the cold. They just lied to me. If they would have just said, "Hey, we have another job," that would have been one thing. But they just flat out lied to me. But that's not indicative of the actual guys that do the moving, because they were fantastic. They didn't make any excuses. I'm not really thrilled with the company though. They called me less than 12 hours before they were supposed to come to say they wouldn't be coming. I don't think I'd use them in the future.
    - Drew C.
  • A
    Moving Ahead Services LLC
    They were prompt and friendly. We had three guys who worked very hard. No damage to our belongings. I also appreciated the estimate they were able to give me over the phone as far as how many movers they would recommend and the time frame to expect.
    - Emily K.
  • A
    Moving Ahead Services LLC
    Galvin B., Darrian B., and Marcus T. arrived on time and quickly loaded everything from our old home.  We then drove to our storage unit and loaded up the other half of our things from a 10x10 storage unit.  They did a great job packing as everything fit.  We then drove to our house and everything was put exactly where I asked.  All three did a great job, I would use them again.
    - Pamela C.
  • A
    Moving Ahead Services LLC
    The three men were very professional, polite, and hard working.
    I have moved 16 times throughout the US and Europe and this team was heads above the rest.
    I will hire them again!  Exceptional experience!
    - Marcia E.
  • A
    Mr. Mover of Ohio Inc
    Three men arrived about a half hour later than scheduled as they had been sent on a smaller job first. Everyone worked well together
    and were very organized. They communicated well with us. I would definitely recommend them and would use them again if we
    ever move again. Found this company thru Angie's List and the Better Business Bureau as well.
    - JANE N.
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Moving Companies in Galena

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