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Medical Specialist reviews in Galena

  • F
    Butcher, Dr. Mary B.
    Dr. Butcher was my primary care physician in the late 80's and early 90's, and then again for a year or two more recently at her Gemini location. She has always double- or triple-booked her appointments (or so it seems), so that I have always had to wait a really long time --- sometimes hours ---- at every appointment. Her staff is well aware of this and they are somewhat apologetic, but can do little about it. She simply has no respect whatsoever for her patients' time! However, the final straw for me was when I came in for my last annual physical exam, of course, after waiting the usual 2+ hours in the waiting room before actually seeing Dr. Butcher. I had a bad cold, was fighting an attack of vertigo, my ears were stopped up, and one of my hearing aids had just stopped working. Butcher insists on whispering in her examination rooms, because the walls are paper thin and she doesn't want people outside to hear what she is saying. (Apparently she cut corners when she had her office space designed and she did not have her examination rooms adequately sound-proofed) On this occasion, I was having particular difficulty hearing due to my one hearing aid not working and my ears being stopped up, and I asked her to please speak more loudly so I could understand what she was saying. AND SHE FLAT OUT REFUSED TO SPEAK SO I COULD HEAR HER!!!! I was shocked that a trained medical professional would behave in this manner. I should have just stood up and walked out then and there, since I couldn't understand a word that she was saying, but I was in shock! Shocked by the obvious insensitivity of a trained medical professional --- who should know better ---- to the plight of someone with a documented hearing disability. (We had discussed my hearing disability on previous appointments, and she had even given me unsolicited advice on where to purchase my hearing aids --- she recommended Costco --- so she was well aware that I struggle with a hearing disability.) Needless to say, that was the last time I saw Dr. Butcher! I now see Dr. Phillip Simon, who is a great doctor, has a friendly office staff, speaks so that I can understand him, and I never have to wait more than 5 minutes for an appointment. Good riddance, Dr. Butcher!
    - Kaye W.
  • C
    Premier Women's Health

    I had a 10:30am appointment.  I showed up a few mins early to do paperwork.  Waited 30 mins in the waiting area.  They took me back and I waited another 45 minutes in the room.  Finally, I opened the door and told the nurses I had been waiting 45 minutes and when would I expect to see the doctor.  They looked at each other and weren't sure.  Said they thought he was probably in the ultrasound room dealing with some issues with a patient.  I waited another 10 minutes and the nurse popped her head in and said he went into another room just now and will be with me in a bit.  I waited another 15 minutes and promptly got dressed and left!  My appointment was at 10:30 and I left at 12:10 without seeing a doctor!  RIDICULOUS!!!!!  I waited 1 hour and 40 minutes in that office and did not see the doctor.  I went to my car and cried because I was desperately wanting to discuss my issues and possible surgery.   I did not receive any follow up phone calls apologizing or asking to reschedule!!!  If I ran my business that way, I would be out of business!!!

    This isn't the first time I had to wait.  2 years ago, I waited 45 minutes and finally opened the door to find that all the nurses went to lunch and my doctor went to deliver a baby.  They forgot about me!!!!

    I also had the Essure procedure done at their Olentangy office and it was a horrible experience. I felt the entire procedure and was in extreme pain!!!  Still have pain to this day!

    I DO NOT recommend this practice to anyone!  It's unfortunate, because they have great doctors!  they just don't know how to run a business properly!   I feel like I should send them a bill for my wasted time that day!

    - Kelly S.
  • A
    Preston , Dr. Mark C.
    Dr. Preston did an excellent job with removal of both ailments.  However, his medical assistant did a poor job removing my stiches on my chest.  She thought she removed all of the stiches.  However, it wasn't seeming to heal correctly.  Subsequently, the scar is now puffy, red and swollen and this happened more than a year ago.  I wouldn't hesitate to recommend Dr. Preston to anyone.  However, I'm personally unhappy with the overall result of one of my mole removals.
    - Matt N.
  • A
    Ohio ENT
    The surgery went well.  One of the on call doctors was not very friendly when I had an after hours call regarding my child's pain.  He later called and apologized and checked in to see how she was doing.  Our surgeon, Dr. Joe Hall was great.  My daughter had a growth spurt and no longer has trouble with apneas or snoring since the surgery.
    - Amy V.
  • A
    Absolute Hearing Solutions
    Greg VanHorssen, the owner of Absolute Hearing Solutions, had carefully tested me a couple of years earlier.  He still had my graphs on his computer, so he could quickly re-test me and see the decline, particularly in my cherry-bomb-damaged left ear.
    As I observed years earlier, Greg is very diligent with his testing.  His attention to my problems was intense.  In the course of trying to alleviate my problems, he answered several e-mails and met with me three times to adjust the hearing aids.
    Unfortunately, probably because the damage to my left ear is so severe, Greg could not alleviate the distortion I experienced in the left ear from the Starkey hearing aids.  I finally decided that because this distortion was so annoying, I would not regularly wear the hearing aids.  For this reason, I was unwilling to make the monetary investment.
    I sadly notified Greg of this conclusion and asked for the refund of my deposit.  Not only did Greg refund my $50 deposit, he actually credited my account an additional $100 because I had referred him to another patient! 
    I can see why Absolute Hearing Solutions is so highly recommended by Angie's List!  I can attest that Greg's prices are super competitive -- even when you compare them to the price of hearing aids that are sold on the internet (without an exam)!  And I cannot say enough for Greg's service ... or his willingness to work long and hard to meet the needs of his patients.
    Highly recommended!
    - John A.
  • B
    Im, Dr. Marvin
    I have gone to Dr. Im a couple of times now. I went to see him for a
    physical as I was feeling a little off and having dizzy spells. Dr Im is
    great, but I sat in the lobby for over an hour and a half before I was
    seen. I had to go to the front desk and tell them I had been waiting.
    When speaking to the the front desk staff, either by phone or in person,
    they are often times short and rude when dealing with patients. You
    feel as though you are bothering them, which is unfortunate because I
    really like Dr. Im a lot.
    Dr. Im takes the time to talk to you, listen and really understand. If you can get
    in to see him (there is always a substantial wait), and can deal with the front desk
    staff, it is worth it.
    - Jennifer B.
  • D
    Ohio Health Primary Care Endocrinology & Pulmonary
    First, I am really disappointed to see how out of date this list is! Ohio Health owns The Millhon Clinic now, and most of the doctors listed are not even there anymore. I signed up for Angie's lst today to try to find a new doctor's office.

    The visits with both of my doctors went fine. I love my primary care doctor. I found out that the pulmonologist has no clue who I am. The pulmonologist referred me for a CT scan to hunt for lung cancer "just in case." The first time I met her, I had been out of the hospital for two weeks, and she told me I needed to accept that I would never be any better than I was right then. There's a fine line between being realistic and taking away somebody's hope. I AM better than I was when I got out of the hospital. I would like a doctor who is a partner in my continued improvement -- who believes in me.

    Anyway, I have recently become unemployed, and we are still paying off the portion of my hospital bill that was not covered by insurance. I asked if the test was absolutely necessary. I was told it was to set a good base for the future. When the pre admission authorization person from Ohio Health called, I asked her to let me know how much money I had to bring to the test. She would not tell me. She said she could not do so until she had gone through the entire pre admission process and confirmed my insurance coverage. I told her to cancel the appointment.

    A few days later, I took my mother to see her doctor at Millhon and they gave her a "memory test." The doctor called me a few days later to suggest that my mother see a neurologist for her memory, because she scored a 20 (out of 30). My mother is an avid reader and appears to be retaining what she reads. From my experience taking care of elderly people, retention of NEW information does NOT indicate dementia (Mom is 77). Oh, did I mention that "specialist" visits cost twice as much as "regular" doctors?

    Since Ohio Health took over, I feel like they're trying to spend as much as they can. Appointments are now every three months, instead of every six. Tests are "bigger" and more expensive. Differentiating an office visit by regular doctor and "specialist" to charge twice as much for the "specialist" is ridiculous, especially since the general practice doctor needs to have more knowledge of the overall person than the "specialist." And what is so special about a "specialist" who doesn't recognize his/her patients?

    Last, but not least, there has been a HUGE turnover in staff, and not for the better. Staff is tense, unhappy, and get defensive or argumentative if questioned. I have even had staff talk over me while I am trying to ask a question... I haven't figured out whether that is a tactic to ignore the patient, or drown them out.

    This is really sad. Millhon used to be a place I would have held up to ANY medical office as the model for how things should be done. As part of Ohio Health? It's just not cutting it.
    - Kirsten D.
  • A
    Absolute Hearing Solutions
    Extremely well. She was nervous, and they were very caring and professional. We were guessing 5000, but came in at 3300.
    - Ryan D.
  • A
    Dublin Family Care Inc
    - Michele Z.
  • A
    Central Ohio Urology Group
    - Julie S.
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Medical Specialists in Galena

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