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Find Top-Rated Galena Gas Fireplace Repair Services

There are 2 top-rated gas fireplace repair services in your area.

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Gas Fireplace Repair reviews in Galena

  • C
    At first on 12/12 we were well pleased, the tech found the problem a and replaced a spill switch. However after he left the fireplace stopped working and the switch he installed would not work. We contacted Dr Flue, after a couple of days we received an e-mail telling us they would research the problem and get back to us. On 12/19 they sent us a e-mail proposal to replace the wrong part, reguested us to fax an acceptance back to them, which we did. Today they called and told us it would be Jan 23 when they could get back to fix the problem. I realize now that they are in a different state and send people to service our area about 200 miles to provide service. However you recommend this company for our area but taking 1-2 months to complete the work does not seem reasonable. Since the service still is not complete, I can not rate them at this time. The cost so far, has been $162 including the $15 for the original switch. The proposed additional for the next visit and replacement part is more than an additional $250.
    - James W.
  • A
    When I called Specialty Gas House in October, they told me I had to wait till Noverber 23 before they could come over for the service.  And Eric came on time as promised.  I really appreciate that because many contractors promised services within two weeks but never came nor called to give any explanations.  He cleaned the gas/woodburing fireplace and rearranged the fire logs.  He also told me that I don't need to replace my firelogs because the damage was minute,and he showed me how to light the pilot light.  All the time he was both courteous and professional.
    - Irene Y.
  • A
    Great pre-sale information, presented pros and cons of vented and vent-less, offered multiple options for each. Service was scheduled and punctual, very good instruction on use and follow up maintenance.
    - Gregg S.
  • A
    Very well. Thorough and timely service
    - ENNIO I.
  • A
    Dale did incredible job. Shared his knowledge and educated us on what was going on with firplace. Cleaned up firplace and sealed around gas pipe to stop draft. Will be useing service again.
    - Steve G.
  • A
    VERY PROMPT AND COURTEOUS. VERY CLEAN EVEN THOUGH IT WAS POURING DOWN RAIN OUTSIDE. VERY PLEASANT PHONE PERSONNEL.
    - Michael S.
  • A
    PROMPT, COURTEOUS. SHOWED ME AND EXPLAINED TO ME THE PROBLEM. VERY CLEAN.
    - Michael S.
  • D
    I CALLED THEM THREE TIMES AND THEY NEVER RETURNED MY CALLS. I WAS TOLD EACH TIME THAT SOMEONE WOULD CALL ME BACK.
    - DENNIS O.
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Gas Fireplace Repair Services in Galena

Companies below are listed in alphabetical order.

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