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Basement & Foundation reviews in Galena

  • F
    A contract was signed in June of 2018 and I was told that there was a 6 week lead time on the work. 50% payment up front. On the agreed week, Brian Watkins, owner, and his equipment never showed. He delayed the project several times due to weather, broken equipment, no operator, etc. This went on for months and he finally scheduled an actual date to begin work, and he never showed. I asked for a refund of money and the excuses on getting a payment started. He was waiting on another check to come back, He needed a refund from his rental agreement, etc. He did not perform the work and I still have not received my money back. I would be very wary of hiring him. Since hiring him, I have found he has done this to several people. He is a scam artist
    - Matt B.
  • A
    We hired Phil Baker after reviewing his work from previous clients and from recommendations from a friend. From the beginning until end Phil poor a ton of energy into his work spending many hours with my wife planning and coordinating a complete kitchen demolition. After working out the many details until my wife was happy he custom manufactured all his cabinets off site in his own shop so there was very little mess. These cabinets were perfect and seamless. Rugged and durable yet beautiful. He finished the job which included back splash, sink, lighting, plumbing drywall with finish and painting in an efficient and timely manner. His craftsmanship is second to none and we couldn't be more pleased. In a similar fashion, he manufactured a large entertainment center for our basement spanning over 14 feet which included bookshelves and base cabinets. Once again, remarkable craftsmanship! We are planning more work and remodeling this winter with Phil being our guy.
    - Thomas F.
  • A
    Two years ago we hired Baker Group to add a wet bar to our lower level. They exceeded our expectations in that small project so we decided to hire them for our entire first floor remodel. We added a full bathroom, installed all new hardwood floors throughout, opened up a wall between our kitchen and great room, completely gutted and rebuilt our kitchen including our cabinets. The project was large and it took almost 3 months to complete, but we are incredibly happy with the results. As a stay at home mom, I was nervous about the idea of different subcontractors coming in and out of my house on a daily basis. With Baker Group, they don't use subs so I had the same 2 guys (Mike and Benito) in my house every day which helped my comfort level. They were very nice to have around and became almost like family when they were here. However unlike my family, they always cleaned up after themselves and treated our house with respect. Their tile work and floor work were amazing. Phil is the cabinetmaker among other responsibilities in the group. His cabinetry is beautiful to say the least. We used to love our friend's kitchen cabinets that were made by an Amish company, but Phil's insatiable need for perfection in his product far surpassed what the Amish built. Our house has become a showpiece and the talk of our neighborhood. We are so happy with the finished project.
    - Sarah K.
  • A
    We were thrilled. Todd Seeds ordered all supplies needed and this was a huge job. He told us when someone would be there and what they were to be doing and they were there. We had one time where a contractor was not going to be there on a day and he let us know immediately. Workers were courteous and cared about what they were doing.  Anytime they questioned what I wanted, I was contacted immediately. The quality of all work was outstanding from framing, drywall, electrical, plumbing, knockdown ceilings, and project managing.  I would do it all over again. We absolutely love it!!!!!!!!!!!!!
    - Kathy T.
  • A
    Everything went well! Great experience from beginning when we met with Paul for an estimate to the end. Very labor intensive work but nice workers who were very willing to explain all they were doing to my husband so he could fully understand the process.
    - Sue P.
  • A
    I called Gil on a Friday and we talked about the project. He was able to come by my house on Saturday to give an estimate and discuss how he would do the work. He agreed to do the work on the following Wednesday. Since he was going to be using a Bobcat, a concern of mine was the damage that would be done to the yard because the ground was a bit soft due to the rain, though I know that any sort of Bobcat work can result in ruts and tore up grass so I was prepared for the worst. He carefully planned out the route he would take with the Bobcat and the work area he needed in order to minimize damage to the yard. At the end of the day I couldn't have asked for a better outcome. Other than the path needed to get the Bobcat into the back yard, there was very little yard area disturbed anywhere else, and the tracks that were left will be pretty easy to repair. Gil was an expert using the Bobcat auger even with some of the post holes only a foot away from the house. When the holes were dug, he hauled the dirt away and cleaned up the driveway as well as he could on his way out. I absolutely recommend him for any excavation work you need, specifically deck/fence/post holes.
    - Nick N.
  • A
    I've had multiple contractors come out that recommended I look at some cracks I was getting in the wall of my unfinished basement.  Finally, I got to calling the Basement Doctor and Wes Martin came out to check out the problem.  He was very honest saying it wasn't a major problem right now, it was just something we needed to keep an eye on in the next few years to see if it gets worse.  I was shocked and very happy when it was recommended to leave it alone, as normally I would expect companies to try at all costs to get work out of this.  Wes was very professional, courteous, and punctual.  I will call The Basement Doctor first for all my basement needs in the future.  Thank you! 
    - Josh A.
  • B
    Last fall I was really impressed. Everything looked good. Very responsive, good bid price, easy to work with. Showed up and completed work as promised.
    Skip ahead 8 months, discovered from the recent heavy rains that the injection done had crushed my drain pipe to the street. I think they should have known they might have crushed it but never checked or advised me of the risk.
    Had to have the pipe under the sidewalk replaced.
    - Gregg S.
  • A
    Crews have always been courteous, prompt and professional.  They seem to have been with the company a long time, which speaks well for the owner.
    No problem in recommending them.  Love the lifetime, no charge-transferable warranty with their work.
    - JAMES H.
  • A

    Kevin was by far the easiest of the people we talked with to work with, and he gave the best proposal.  It was a fair and excellent bid, but was a bit higher than we expected.  Kevin offered to see if he could reduce the cost, but I told him I thought his bid was fair. Because another project was running much higher in cost than we expected, we were not able to proceed with the pond. If we are able to do the pond later, or need any other excavating work, Kevin will be my first contact.

    - John B.
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Foundation & Basement Contractors in Galena

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