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Appliance Repair reviews in Galena

  • A
    Appliance Pro LLC
    Jim was the only one that responded to my request. He responded immediately with a phone call and was out within two days. Jim and Kenny showed up and fixed the drain problem I had. Jim is very professional. I would recommend appliance pro LLC to any of my family or friends!
    - Scott C.
  • F
    The Applianceman Service
    Appointment was scheduled for 1-5 so worked from home special to be there. Got a call at 3:53 and returned their call at 4:11 by which time they said they had already sent the repairman to another appointment so I had to reschedule. TERRIBLE CUSTOMER SERVICE! I've waited almost 4 hours and they can't wait 19 minutes for me to return their call. My time is just as important as theirs. Terrible and trash customer service.
    - Jeff S.
  • A
    The Appliance Guy Service LLC
    Overall a great experience. I left a message over the weekend and he called back promptly on Monday morning. By Tuesday afternoon part was delivered and installed. Super nice guy and would highly recommend. I put a B for price only cause it was expensive- not his issue as the part was expensive.
    - matthew M.
  • A
    Appliance Pro LLC
    Jim responded to my web inquiry for service on my KitchenAid refrigerator within 24 hours. He scheduled an appointment to repair the same day. He was able to quickly diagnose the issue and provided the quote to repair. The replacement part was on his truck and the service and repair was completed in approximately 30 minutes. Jim was courteous and professional and the service was performed very efficiently. We received a courtesy call from Jim the day following the service to confirm the ice maker was working properly following the service. I strongly recommend Appliance Pro for appliance repair.
    - Theresa W.
  • A
    Appliance Pro LLC
    Jim was courteous and professional, diagnosed the issue and completed the repairs quickly.  The area was put back in order and we were ready to dry cloths again in no time.  I would definitely use his services again.
    - Jeff S.
  • A
    The Appliance Guy Service LLC
    Prompt, professional, courteous and informational. Expensive fix, but not pushy about it. Even gave advice on a refrigerator water filter, which I greatly appreciated. Andrew totally knows his stuff and delivers a superb service.
    - TRACY K.
  • A
    Northwest Appliance
    NW Appliance is a good company, and serviceman Nick is knowledgeable and thorough.  He has gone above and beyond for us and has helped us several times in the last year.  In fact, he has been here so much in the last year, and has spent so much time explaining the issues to us, he feels like a family friend.  It was worth it to me to go against the manufacturer's recommended service provider (who has a terrible reputation) and use a company that has good standings in our area.  I would recommend North West Appliance.  I trust this company's service.
    - Jack & Dove A.
  • D
    My Handyman
    Not good. ��His first statement when he came in was "I haven't worked on a refrigerator for about 3 years." ... hardly a confidence builder. ��He couldn't find a problem despite there being water on the floor. ��He gave me a long technical explanation which didn't solve anything, ��He said he'd call it into my home warranty company and get back to me... which he never did. ��Based on his report to the home warranty company they closed the claim and did nothing. ��I called the home warranty company back telling them the problem hasn't been solved and they sent someone else. ��The new guy from Sears found the problem and he was here about half����the time the My Handyman guy was.
    - Jim C.
  • A
    Appliance Pro LLC
    Jim arrived in a very short time after we talked. Explained what he thought was wrong. He was correct as it turned out. He made the repair, re-connected the vent pipe, checked outside to make sure the exhaust was adequate, and made an adjustment to the vent housing. He explained what he was doing as he went along, and was very professional in every respect. I will use his services again if the need should arise.
    - terry k.
  • A
    The Appliance Guy Service LLC
    Andrew was very prompt, professional, and courteous, I would highly recommend his company to anybody in Delaware county looking for a service technician who knows his trade and is very fair and honest with his work.
    - Andrew B.
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Appliance Services in Galena

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