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Urgent Care reviews in Gahanna

Real People ~ Real Reviews ~ Real Results

  • I needed that prescription and so I called the hospital the next day and got the nurse from h***. She was rude and unhelpful. She was absolutely terrible. I called back and asked for the QA nurse (that was recommended to me). It was the same lady. I got in touch with the administrator and she said she would look into it and someone would get back to me. In a very prompt manner, the clinical educator, who trains everyone, was very apologetic and bent over backwards to make it up to me. I will go back to this facility. The hospital and the doctor were absolutely great!

  • I arrived at the center around 9:30 am, before they were busy. In fact, I was the only person in the waiting room. Check-in went quickly, and I was in an exam room well before 10:00. A friendly medical assistant took my history and vitals, and then I waited for the doctor.  Dr. Lee was very personable and gentle, and after x-rays were done he confirmed a broken toe and then had an assistant tape my toe and provide me with a special shoe.  I left with instructions to see my own doctor in 3 days - although when I called my doc's office, they said it wouldn't be necessary unless I should have problems.My criticism of the clinic is minor: since the clinic was not yet busy, I didn't understand why my waits were so long between each phase of my visit (med. asst. to doc, doc to x-ray, x-ray to doc, doc to assistant). My entire visit took 90 minutes or so, which was at least much faster than an Emergency Room, but still seemed poky when there weren't lots of other patients.  I would also have liked a bit more information on my expected course of healing - how long it would take, when I could stop taping the toe or using ice packs; those questions were mostly answered with, "Ask when you see your own doctor."  I realize there may be liability concerns here, but I'd have liked a bit more conversation of that sort.
    Still, they took good care of me and were pleasant, too, so I can't really complain.
    - V JOAN C.
  • I had a doctor each time that seemed knowledgeable and they were all willing to explain why they were doing what they were doing.  I felt that I got better care than I have ever gotten at a “doc in a box.”
    - Frederick G.
  • I would use them again.
    - Tami M.
  • Friendly, helpful, quick service.
    - Dean M.
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Urgent Care Centers in Gahanna

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