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Hvac Repair reviews in Gahanna

Real People ~ Real Reviews ~ Real Results

  • We highly recommend Logan. Our experience was entirely positive. Pete met with us twice & answered all our questions completely. We were very impressed with his knowledge and with the way he easily connects with clients. A new system costs a lot of money, but we were very comfortable with our decision because of Pete’s guidance in the process. We knew exactly what to expect. Rick & Willie were our installers, & they put in a huge day of work. Their skill was obvious & they were extremely careful not to make or leave a mess. We were very happy that Logan does not contract the work out. Before Rick & Willie left, they made sure we were confident about using our new system. Overall, we could not be more pleased!
    - Nanci D.
  • The service was excellent and the price very good. Peter the technician was very knowledgeable and provided good advice on keeping the entire system running smoothly. He even rerouted a drain pipe from the evaporator to make it more efficient and gave pointers on keeping it clean, while also installing cut off valve to shut down the system in case the pipe becomes clogged, at no additional cost. Peter left the service areas cleaner than when he arrived. The service manager even came to assist as a fellow employee had called in sick. That is teamwork and a manager that cares about his people, and his costumers. He knew I didn't want someone in my house until 9 p.m. that night, and that Peter probably didn't want to do that either, so he came to assist so they both got out of here by 5 p.m. with a wonderfully done job. I can't find a reason to do business with anyone else in this town for my heating and cooling needs.
    - Darren P.
  • The rep, Derec, and installers were very professional and concerned that we were satisfied with our units. We were given choices with different seer ratings. Warranty and explanations as well as check list for completion was given. Discounts and electric rebates were included, plus they did the paper work with permits!
    - Chris M.
  • Our air conditioner went out and our house was so hot. I had a list from Angie's list and started calling to see if we could get someone immediately. I talked to Laura and Tina at the office, and they were wonderful. Tina said she would try to get someone to come out tomorrow, Saturday, and would call me back. She called back about an half an hour later and said someone would be out today. I could not believe it. Brad came out, looked at the air condition unit, and immediately found the problem. He had to leave and get the part. Awhile later, he came back and fixed it. I will definitely recommend Service Olympians.....great people.
    - Jean D.
  • They are a good company, they are huge company and they are good one. They do an excellent job. Highly Recommended company They are one company, that i would say that if you call them, you will be satisfied with their service.
    - Donna K.
  • We've been loyal and longtime customers (2nd generation-parents were customers) of HETTER H/C. And we find this company to be highly reputable. The HETTER technicians are highly trained staff. Our service tech; Lance is prompt, professional and knowledgeable, and he does an excellent job in servicing our A/C & furnace. The office staff; Carrie and Laurel are cordial and they will answer any & all questions in detail and make scheduling appointments easy and convenient to you. HETTER H/C does quality work, and that is one of the reasons why we are loyal customers!
    - GORDON L.
  • I installed my furnace with this company, the service the first year was ok. This last time after I paid them to "fix" an issue that according to them was created by a electrical shortage the issue got escalated to a level that they recommended to change the outside unit that was still under warranty but the labor was going to cost me 1200+ When I did more research about the issue and other estimates I end up paying $190 to another company who came to change a bad wiring from the first issue I had where Fire and Ice replaced a part, left a mess including burned cables. I have pictures of the work done by them. My furnace including the outside unit is running perfectly and no replacement was needed but again, I had to pay another company to solve an issue that they created and tried to overcharge and take advantage. I will never ever suggest use this company!
    - Jenny F.
  • very friendly and well informed inspector went way out of his way to explain what he was doing. After inspecting the furnace in attic he told me why it passed and how good the equipment was . I had a new system installed one year ago and he graded the brand and told me that the price I paid was fair which I had been wondering. The he changed the filter checking the air quality and also checked the house for carbon monoxide. I felt like for the price I paid I got far more service than expected along with lots of friendly information. I will use this company for semi-annual checkups in the future.
    - michael h.
  • Called Thursday and they scheduled the appointment for Friday 9-12AM. Bryan called at 9:30AM indicating he would be on site at 10:00AM and was here promptly at 10. He encouraged me to watch him perform the maintenance tuneup and explained the procedure as he conducted various tests.
    - Carl C.
  • They called shortly after I purchased the deal and set up an apt. There was one minor issue day of apt. They did not show up during time frame, when I called they apologized as they should have notified they were running late (the only reason I gave a B on punctuality) . They gave me a new time frame and the tech called when he was on his way. He was very nice and professional. He did the inspection and tune up and let me know that everything was ok and one part I would eventually need to replace but was good for now. Explained all he did and the results.
    - Sheri K.
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HVAC Contractors in Gahanna

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