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Wedding Planning reviews in Fremont

  • F
    The service and delivery girl called me 5 minutes before she was to have all set up to serve to tell me she was going to be late. She arrived in the driveway .5 hour before the ceremony and the food was not even set out yet. I paced for that whole hour that they were late and it ruined my time with daughter and family before her nuptials. They didn't even tell me an ETA, just on the way.
    It took me three days to calm down and call the owner. They said a refund check to be mailed for their poor service. Sunday they mailed a check for an undisclosed amount and I have nothing one week later. They are wedding ruiners, not planners. When the girl called, she was still in Norwalk. I took her the whole 50 minutes to get to Fremont. I had called to confirm everything was on time and a go with no problems the night before and they said I worry too much. Justified! I have 50 witnesses to back this statement up, just in case needed. I know those persons will not depend on these caterers for an event, as not I ever again.
    Too bad, the food was decent.
    Additionally, I was charged $50 (late) delivery fee, a servers fee of $30 for 4 hours= $120 ( she was only there 3), and called me to the door as she left, so i presumed that she wanted her $50 tip. Later I found out that my friends and family members set up the food as she brought it Into the kitchen 1.25 hours late. I wanted the food set up and ready by 11 Am. Set up was not until 12:10. 50-60 people had 20 minutes to eat before going outside for the wedding ceremony. The earring in her nose got her no respect either.
    The owners said that they were waiting to hear from me and were sorry, but they have not refunded my service fees yet, stating check is in the mail.
    - Laura S.
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Wedding Planners in Fremont

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  • HCB Travel

    600 Bayou Gardens Dr
    Greater New Orleans Area, LA