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Door Installation reviews in Fairview Park

  • A
    Buy 1 get 1 free, buy 2 get 3 free sounds great ask how much one window costs. You can not get an answer from anyone except window universe. They will give you a quote in there office without an in home visit. They do require a visit to double check measurements and look for special circumstances. None found here. Andy was a no pressure rep, the price is the price, and as far we could find the best around comparing apples to apples. Installers were on time (early) courtois, and answered all our questions as they worked. Great clean-up and quality. You can't go wrong using Window Universe.
    - William K.
  • A
    Absolutely first-class: salesman, communication during production, and installation were absolutely excellent. Cliff and his installation crew were superb: efficient and very friendly and patient with questions. Extremely helpful and understanding.
    - Lawrence M.
  • A
    We have used Fairview Home Improvement for many years and this is the first time we have been dissatisfied. No one called to set up an appointment they just arrived while we were out of town! Fortunately someone happened to be here to take in the screen. Don’t know what they would have done with it. Front door was sticking at bottom. We called and they came out in a few days and fixed it. And called to let us know when he would be here.
    - Steve V.
  • A

        The initial installation by Jeff went well. He was very professional and efficient. He removed the old door and disposed of it as agreed. At the end of the installation, as he was about to install the weather striping, Jeff noticed that the windows in the upper panel were too high and would be too close to the weather striping. There was a three inch error in the total height of the door. If there were no windows in the upper panel it would have no effect. Thanks to Jeffs attention to detail he caught the error. A new intermediate panel was ordered. and arrived in three weeks.
        Thanks to the efficient scheduling by Yvonne, the rework was immediately planned within days of the panels arrival at the company. Jeff returned with the correct panel and completed the installation. He had some trouble getting the door to work smoothly but he persisted and did a great job. I did not expect that the three inch diffence would be a problem. Again, thanks to Jeffs attention to detail, the door works smoothly and I am very pleased with Genie of Fairview Door Co, and its personel


    - Robert A.
  • A
    John and his team outdid themselves again.  I had John and crew over at my house last year to scrap and paint my exterior wood trim.  I was so impressed that I had them back this fall to finish the rest of my home.  The crew arrived on time and completed the work in 2 days. Team was very courteous and the cleanup was great.  John and team really paid attention to detail and the work exceeded my expectations.  He even replaced some missing aluminum siding at no charge!!  John is a class act individual. I would recommend John to my family, friends and co-workers. Thanks John and team!
    -Dave and Laura
    - Dave D.
  • A
    My experience with him went fabulous. He did a good job. He quoted me the price of $100 and did a great job. I had trouble with my front storm doors before that and was half expecting to have to pay him more money, but he didn't charge me more. He did a really nice job and is a very nice gentleman. He even fixed my doorbell on my front door for me. I mentioned that it wasn't working when he was checking the doorbell on the side door he was installing, so he went over and fixed the doorbell on the front door, too. He's a really nice guy. He charged me what he quoted, even though it might have turned out to be a bigger job than others.
    - MARTHA R.
  • A
    Incredible company with fantastic products. Over a two year period I replaced every exterior window (20) and added a beautiful new front door with side lights. The windows/doors have dramatically changed the look of my home. I get compliments all the time from neighbors and friends. Had an issue with one window which cracked during a cold snap. Called Todd, from service dept., within a week I had a brand new window at no cost to me! I also had condensation in one of my side lights in the front door. Again after talking to Todd I had a brand new side light window no questions asked. They stand behind their products.
    - kevin c.
  • A
    He did a wonderful job.  My opening was not a standard so he had to customize the door to make sure it was a great fit and I could not be happier.  I would highly recommend him and will continue to use him in the future.
    - LILLIAN N.
  • A
    Shawn and his helper were on time.  A water leak was discovered under the floor and they were able to repair it with minimal added cost.  The whole project went very well and we are pleased with the results.  In total the project took one week with them doing some door painting and prep work at their workshop.  The price was resonable and in line with other estimates. We would recommend them for any interior work
    - Kathleen T.
  • A
    The salesman was thorough, informative and kept us apprised of install dates relative to our making a decision to buy; we were comparing multiple bids.  The quality of the product became apparent as we compared it to other brands/installers.  It is more expensive, but given the fact the slider was almost the entire living room wall width, we felt it needed to be high-quality, energy-efficient, insulating, etc.  It was worth the investment. 



    When we purchased we were given a date/time for installation, and the install occurred as promised.  Crew was on time, polite, neat, professional, skilled, cleaned up on their way out, took all trash and the old doors away.  Garage door required frame repair and updates, well done.  Slider required some framing adjustments, caulk sealing, surround trim, all well done.  Overall, did a wonderful job on time, on budget.   



    Company followed up after install to ensure we were satisfied with everything, asked if there was anything else we needed, answered a couple of questions and signed off.  Contacted us again about 8 months later to see if we had any other windows/doors we were ready to replace.  They don't pester, but are very polite and we appreciated the follow up. 



    We would definitely use them again and value the quality of the purchase we made - it has certainly added value to our home.
    - Kyle M.
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Door Installers in Fairview Park

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