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Find Top-Rated Fairview Park Air Duct Cleaners

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Air Duct Cleaning reviews in Fairview Park

  • A
    Tom and his assistant were prompt, cooperative and careful in my house. We have had a lot of work done in our house recently (kitchen remodel, etc.) and we wanted to get our ducts cleaned because of all the drywall dust, etc. There is a lot of disarray in my house because of the remodeling (boxes and furniture everywhere) and Tom worked around all the mess to get to vents. The service took about the amount of time that Tom indicated it would and he was prompt returning my calls. Now I am happy to turn on my AC. (Btw- I have a large house with a lot of vents.)
    - Maryann V.
  • A
    I moved into my house 2 years ago, only a few months after the previous owners had the ducts cleaned.  After living here several months I realized that dust was literally blowing out of the ducts, dust was on everything.  No matter how many times I cleaned and vacuumed I still had dust.  I called the company that had originally cleaned the ducts and I was told they would come out for an additional $350 and indicated that they were giving me a "repeat customer discount".  I felt they had not done a good job and I couldn't believe they wanted more money.  I found Ductworks Inc. on Angie's List and chose them because of their high rating and excellent reviews.  I contacted them through the Angie's List website, the owner got back to me immediately and I scheduled an appointment.  The day of the cleaning the owner and his assistant showed up on time.  They both were very friendly and professional, they did not wear their shoes in my house which I greatly appreciate.  They did the whole house in less than 3 hours. 
    My house immediately seemed cleaner and I have not had the problems I had previously encountered.  I'm very pleased with the work Tom Mawby from Ductworks has done for me, I highly recommend this company.
    - Natalie B.
  • A
    Tom was on time and highly professional. He and his helper wore socks or slippers inside and took great care not to track dirt into our home. The laid down blankets to protect the flooring from the vacuum tube. Tom was very friendly (and asked to take a picture of my Frank Zappa poster :-) He suggested changing the furnace filter at the time of the duct cleaning, too, so I went out and got one while he finished the job. The quality of work was excellent. We feel we have noticed an improvement in the air quality and in the efficiency of our heating. I would highly recommend Ductworks!
    - Todd P.
  • A
    They contacted me through Angie's list and called my cell (I had asked them in the initial purchase to do so) as I was looking to get it done as soon as they could, their first opening was on 8/8/2013.  Tom said he'd be here a little after 9 and would take until around noon depending on how big the house was and how things went.  
    He called ahead the morning of to say he was running a few minutes late, which was the professional way to handle things.  It didn't bother me as he had told me the work would take most of the morning, so I had already planned accordingly.  They got there shortly after 9 and wrapped up around noon, which is about what he had told me it would take over the phone.  
    He had me walk him down to the furnace so he could take a look.  They laid down blankets under the hoses down to the furnace and took off their shoes/wore slippers while doing the cleaning.  I knew the ducts would be pretty dirty, and they found all kinds of fun stuff down there.  Once they were done, they swept up any little dust that was on the floors (some of which was probably not from them as we hadn't finished cleaning before moving in yet) and then showed me how they accessed the system and how the furnace was put back the way it was and freshly sealed.  He pointed out the furnace's air filters were probably due for replacement and that the whole house humidifier was probably in need of service (at the very least a filter replacement).  
    Overall professional, friendly service and I would recommend and plan to use them again in the future.
    - Joshua D.
  • D
    The owner was very friendly and helpful about scheduling but upon arrival he did not communicate fully regarding the process of the work and was very much in a hurry to get started and get done w/ the work which created two major problems:
    .- Because I was not well informed about how they were going to do the work one of my cats escaped the area she was confined to. An outside door has to be left open for their equipment and the vendor did not put plastic sheeting up (a pretty simple solution) until after my cat escaped the room I had put her in and disappeared for the remainder of the work, I didn't know for the rest of the day whether or not she had escaped outside. When they knew I had cats that were indoor and that I was trying to confine they should have just offered to put up the plastic sheeting right off the bat, instead they waited until the cat was on the loose.
    - I have a toddler and all of her baby stuff was isolated in two sections of our basement, a space that was aprox. 8 x 12 and another which was 6x6, all of it ended up entirely coated in very thick old dust and dirt from the very ducts that were being cleaned. Apparently in older homes sometimes the seams of the ducts aren't sealed so in the process of having them cleaned quite a bit can leak out. Had I known this was a possibility I or the vendor could have covered this area w/ plastic. But I've never had this service done and was not warned by the vendor that this was a possibility, nor was I told that it had occurred during the job, I discovered the mess after they left. 
    I appreciate that they were focused on getting in and getting out and timeliness. But just a few moments more of communication early on would have prevented both of my complaints.
    - Stephanie S.
  • A
    Prior to our new furnace and air conditioning system being installed we knew we needed the ductwork cleaned. I don't think this had ever been done in the house we just purchased. After accepting the quote we received including a $30 discount from a coupon we received we scheduled the cleaning for the day before the furnace installation. The guys showed up on time and went right to work. They were very professional in their job and cleaned up when they were through. They answered all our questions and covered all the vents with cheesecloth to keep the vents clean until the next day install. Thanks Shaun and Troy.
    - Thomas S.
  • A
    Really good and FAST. There were only two of them and they finished an hour FASTER than another company which I had do a smaller house. They really know what they are doing and seemingly have more experience than the other.
    - Paul F.
  • A
    After living in my home for 18 years and suffering from allergies.... and never having had the ducts cleaned or vacuumed, I decided to get it done.  I searched Angies List for a recommended company & selected Ductworks based on the glowing reviews I found on Angies List..  I found Tom to be upbeat, friendly, and professional over the phone as I made the appointment for 2 weeks into April.  They arrived on time and quickly went to work.  Tom & Jeremy were very efficient, fast & took care that their vacuum hoses & air hoses did not bash into the woodwork or furniture. Tom explained every aspect of the process and showed me the equipment & how it worked.  The whole job took about 2 hours.  Overall, they did a great job and gave me a reasonable price.  I was very pleased with the outstanding services they provided & would hire them again
    - Roger K.
  • A
    They are great and we have contracts with them. The service men are wonderful. They are courteous very nice and they respect our interiors. They put things on their feet, so they don?t get any mess in our house and they do good work. They cleaned our ducts and were very professional and are a good company. They also install furnaces and air-conditioners. We pay $185 for the contract and that includes maintenance of my furnace and air-conditioner in fall and spring. This puts us in a position where we are the very first to be serviced in the beginning of the season and if there is an emergency, they will come out immediately which is very good.
    - James S.
  • A
    They were very polite and professional. Rick was wonderful. He is the only one that I spoke with that had a print out of the work that would be done and he explained every step of the process. It was very clean. When he was caulking the registers, he noticed that his caulk was white while the my paint was an off white. He came back the next day with the right color of caulk. My home is 67 years old and it has never had the vents and air ducts cleaned.
    - PATRICIA B.
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Air Duct Cleaners in Fairview Park

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