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Over 40 reviews for
Fairfield Mattress Stores from people just like you.

"Provided advice, then left us alone to "try out" and discuss various mattresses. Delivery was on-time. Everyone was knowledgeable and professional; no hard-sell sales tactics.

-Beth B.

"The salesman was courteous, pleasant and very easy to deal with. Their exchange/return policy of 100 days is excellent and in fact I exchanged one of the two Allura" mattresses for the Choice Luxe Prime on 11/15/13 with no problem. In August of this year (2015) the AC Adapter in the power cord of the Choice Luxe failed. I went to
and spoke to the salesperson who told me that Tempur-Pedic handled their own warranty and did not work through the store. On 8/20/15 I called Tempur-Pedic. The representative said he would send the part. On 8/31/15 I still had not received it so I called Tempur-Pedic again. The person I spoke to said he could see no record of it being sent. He said that he checked and the item was not on back order so he could find no explanation, but he would send me the part overnight and gave me the order number. When I had not received it by 9/4/15 I called again. This time the representative said the item was on back order and did not know when it would be shipped.

-William I.

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Local Articles in Fairfield


Getting a good night's rest is critical for your general health and well being, which means what you're sleeping on makes a huge difference to how you feel in the morning. There are a wide variety of mattresses available, depending on your preference and needs, and since a good mattress can last a decade, you'll want to do your research before you buy any new bedding.

A light vacuuming of your mattress every month will help minimize dust mites and dander. (Photo by David Massey)

A good night’s sleep is so important, why would you want to sleep on a dirty mattress? Here’s how to keep dust mites and allergens at a minimum.

Angie's List
Mattresses, Neuroscience - Neurology, Neuroscience - Neurosurgery, Sleep Medicine

Lack of sleep can lead to high blood pressure, fatigue, memory loss anxiety, headaches, depression, sore throats and dry mouth. And that’s just in the short-term.

Angie's List
Furniture - Refinishing & Repair, Furniture - Sales, Mattresses

Brad's Factory Direct allegedly delivers the wrong set of furniture and leaves homeowner without a bed.

Mattress Store reviews in Fairfield


PLEASE DO NOT USE THIS COMPANY. The delivery was set up for 9:30 a.m.
Fairfield Mattress Stores Provider Name Locked
, the delivery man, called at 9:40 a.m., and said he would be 1 1/2 hours late, due to truck trouble. When he got here he said the other deliveryman had to chose between hitting a tree or going off a cliff in
Fairfield Mattress Stores Provider Name Locked
. He hit a tree and damaged the box truck. They had to reload everything in a different truck. That was why he was late. He was in a hurry to catch up. He had parked in front of our house. There is a 55 year old Red Oak tree in our yard that has been trimmed at the street for years by the city and us. At the moment its branches were hanging over the
Fairfield Mattress Stores Provider Name Locked
by 2 feet. I have before and after photos. UPS, FEDEX, city brush trucks and garbage trucks all have no problem with the tree. When
Fairfield Mattress Stores Provider Name Locked
found out where the mattresses were to be delivered, he got in his truck and backed up quickly to get closer to the driveway. Something on the truck hooked onto the end of the tree limb and as he quickly backed up, the limb broke about 12' into the property. The assistant deliveryman,
Fairfield Mattress Stores Provider Name Locked
, my husband and I were all watching in horror. The assistant delivery man said he had a friend who could take care of the limb as it was now hanging from the tree. It was a substantial limb 8" diameter. The Oak tree needed to be sprayed after the limb was removed to keep out Oak Wilt. My husband called
Fairfield Mattress Stores Provider Name Locked
and was referred to
Fairfield Mattress Stores Provider Name Locked
who was rude and accusatory from the beginning. It was our fault because the tree was hanging in the street and a hazard to his truck (not true). He was quick and rude. He wouldn't let my husband speak. Afterward, we figured this happens frequently and that this is his defense that he doesn't accept responsibility for his driver's mistakes so he doesn't have to pay for them. The driver then talked to the boss on his cell phone away from us.
Fairfield Mattress Stores Provider Name Locked
then came over and apologized again. He said Mr.
Fairfield Mattress Stores Provider Name Locked
knows what happened and this will be taken care of today. He said we would hear from Mr.
Fairfield Mattress Stores Provider Name Locked
by 5 p.m. At 4:45 p.m, we called Mr.
Fairfield Mattress Stores Provider Name Locked
. This time my husband had him on speaker phone so we could both hear. I could not believe how rude and loud he was. He again said it was our fault and he was going to
Fairfield Mattress Stores Provider Name Locked
us if there was any damages to his truck. He said he never talked to
Fairfield Mattress Stores Provider Name Locked
that morning. PLEASE DO NOT USE THIS COMPANY!! They damaged our tree and did nothing to fix it!
- Linda O.

I ended up with a Orthopedic Ultra Plush. There was nothing in the way of education...just a "oh, this is the one you need". It was comfortable on the showroom floor but my body weight(250)broke through the plush
Fairfield Mattress Stores Provider Name Locked
in 3 days and then i felt the hard as rock mattress. There was no acknowledgement about me being on a waterbed for 30 years. Later Research showed me that not having a box frame will strongly effect the feel and wear of the mattress. At the least they should have put the mattress on the floor
Fairfield Mattress Stores Provider Name Locked
box spring. Firmer mattress is not better for the back....even support by a quality spring system is the trick no matter how firm it is. I assume plush tops are pushed for higher profit margins.
I tried it out for thier recommended 30 days and it only felt worse...plus around 4 to 5 am there was a surge of heat due to no air pockets between me and the plush top(internet research shows this is a big problem especially with memory foam). The heat problem would be much worse for people who have untreated sleep Apnea or menopause.
I did a comfort exchange for a no plush top Regency Sapphire(25% charge) on 4/29/15 and it is working out fairly well. I still needed to add a 3 inch Serta Cool Gel Memory foam and a Serta Cool matress pad for softness(
Fairfield Mattress Stores Provider Name Locked
's sales are great for this stuff!). So there still is some heat build-up, just before wakening, but it actually feels good for the muscles.
Total cost(tax/delivery included) of Orthopedic plus exchange was $960 and Regency total was $580 so extra cost to me was $380. No further intrest was shown by OMF on why i did the exchange and no questions about thier survey i filled out later.
The delivery guys were great, both times. The sales staff never took me by the hand and was somewhat edgy with me both times. Watch out about referrals from other people as the OMF has a bit of a cult following. I fault myself for not pre-educating myself on this.
- mark P.

Typically, I wouldn't leave a review for this type of service. However,
Fairfield Mattress Stores Provider Name Locked
was so very helpful and kind to us as we learned about the different types of mattresses available in our price range. He even sent us a thank you note to our home address! I would highly recommend
Fairfield Mattress Stores Provider Name Locked
for it's personalized approach to selling mattress sets.
Fairfield Mattress Stores Provider Name Locked
made it a quick and enjoyable experience!
- Jori M.

In this day of poor or nonexistent customer service, this company was a pleasure to deal with. They make quality products and provide excellent customer service, from the owner
Fairfield Mattress Stores Provider Name Locked
down to the delivery crew. When my mattress and foundation were delivered I realized that the bed was too high for me. I called and asked if I could get a shorter foundation and they couldn't have been more accommodating. I subsequently bought a queen converted kit. Both these items were delivered on time and the delivery crew not only changed out the foundation, but put together the converter kit and assembled the antique bed, which is in my guest room. I feel that the entire staff went above and beyond what could be reasonably expected in terms of service. As I said, this experience was a pleasure from the beginning to the end. .
- Kathryn M.

Worst money I ever spent. We bought a top of the line memory foam mattress and adjustable bed. It was delivered and set up as promised. After one night we realized that this mattress had no "memory" it was just hard as a rock, and it had a very strong odor. We returned to the store the next day and were informed that their return policy was dictated by the state and they could not take a mattress back once has been used. Rather we could donate it to a charity, provide them with the receipt and then pay several hundred dollars for another mattress. This was a one time allowance. We upgraded to their top mattress it was delivered and again no memory in the foam and hard as a rock. WE were told that it takes a few months for the mattress to soften up. Well it has been almost 6 months and we still wake up sore every morning. We had tried several other manufacturers memory foam mattresses and you could feel the foam giving underneath your weight and molding to you. We tried to give the business to a more or less local company - we got the business instead. don't believe the ads that they use the same materials as the national brands- they don't.
- Richard S.

On 7/4/15 I "purchased" a King size
Fairfield Mattress Stores Provider Name Locked
Fairfield Mattress Stores Provider Name Locked
King Plush bed from
Fairfield Mattress Stores Provider Name Locked
in Asheville, NC for $1750 including delivery, remove old bed, mattress, box springs, frames, etc.
On 7/18 the owner,
Fairfield Mattress Stores Provider Name Locked
Fairfield Mattress Stores Provider Name Locked
), called me to say that the bed I had purchased had been delayed by the "factory" due to overwhelming demand from the
Fairfield Mattress Stores Provider Name Locked
4th weekend. He told me the factory in
Fairfield Mattress Stores Provider Name Locked
had suffered two machine (primary and secondary) failures, necessitating emergency shipment of equipment from out of state in order to fulfill orders, and that my bed would not be delivered until 8/3/15. In
Fairfield Mattress Stores Provider Name Locked
of these circumstances, he said because he and his wife bought into this franchise not to have to deal with this kind of situation and would be happy to discount my order another $200. I took it upon myself to call the factory in
Fairfield Mattress Stores Provider Name Locked
just to make sure the information I got was indeed correct. The
Fairfield Mattress Stores Provider Name Locked
"factory" told me they had not had any such type occurrence and that I should call the home office in Atlanta. When I did so they also told me there had been NO such outages or shortfalls in any of their production facilities whatsoever. I asked if I could pass along this info to the
Fairfield Mattress Stores Provider Name Locked
rep for franchises and the gentleman in the Atlanta office of
Fairfield Mattress Stores Provider Name Locked
said yes.
Fairfield Mattress Stores Provider Name Locked
" called me again to say that he would assure me that my bed was going to be delivered on said date.
I have recorded and saved all his conversations for record.
When I called on 7/30/15 to affirm my delivery he said he was not going to sell to me.
Now I am amazed at what has transpired! I ordered a bed, he could not deliver on time via a lie, now he will not sell to me at all???
This man and his entire franchise has not been truthful since the beginning.
I would not and do not recommend
Fairfield Mattress Stores Provider Name Locked
to anyone whatsoever. Mr. "
Fairfield Mattress Stores Provider Name Locked
" is deceitful, a liar, and cannot live up to his promises, even the false ones.
- Ernest H.

They called me to tell me my mattress was delivered to another store. The next day they couldn't locate it. The third day that person didn't know what was going on. On the fourth day they said they found the mattress but it was damaged - they offered to deliver one to my house free of charge. At this point I cancelled the order because I was tired of waiting for it. It has been two weeks and they still haven't refunded my credit card and their customer service headquarters haven't called me back.
- Monica M.

No pushy sells. Very patient salesman. They called half an hour before delivery. Very courteous and quick techs. They took the old mattress. Their prices were very competitive.
- Cynthia P.

Mattress Stores in Fairfield, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!


7825 Kenwood Rd

Cincy Beds

1405 Jamike Ln


10265 Spartan Dr



Home Furniture


Kiddie Kastle Baby & Teen Furniture

4600 Shelbyville Road Plaza



Milford Appliance & Mattress Mart

1152 State Route 131




176 Breaden Dr

SW Ohio Mattress

6700 Fairfield Business Drive

The Natural Bedroom

4266 Plenty Ave

The Original Mattress Factory

5068 Glen Crossing Way


8209 Ruxton Crossing Court

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