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Explore Our Solution Center for Helpful Oriental Rug Cleaning Service Articles

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Cleaning your Oriental rugs requires the right touch

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How to Clean Your Area Rugs

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How to Clean Oriental Rugs

Handmade vintage wool rug from Fine Estates

Oriental Rug Cleaning reviews in Euclid

  • A
    COIT Cleaning and Restoration of Cleveland
    I've been using them for years. It takes a week to clean the area rugs. They pick them up and take them to their headquarters to clean them and then return them. They are very professional. They are well trained. They're just good people.
    - BARBARA B.
  • D
    Arslanian Brothers
    They now only schedule pick up in my area on Thursday. I work on the opposite side of town from 9-6 so no way could I do this. They said they could not schedule any other day and they could call the day before to let me know approximately when. Obviously this wouldn't work because of the distance. I just find this hard to believe that they only come to my area one fixed day a week even if I was willing to wait a few weeks. They had no other options. I think this is very poor customer service and am very disappointed. The only people that can pay for their services are working people so this makes no sense.
    I would not recommend them to anyone that works.
  • C
    Stanley Steemer
    After two weeks, afternoon of 11 April, husband called Stanley Steemer to inquire about the return of our rug. He was told that someone would call back shortly. 

    After waiting a week, on the morning of 18 April, Pat called Stanley Steemer again. He was told at this time the rug was completed and he would receive a call when the rug was on the way.   

    The rug was delivered 19 April, three weeks after being picked up!

    The rug is clean. But honestly, Stanley Steemer is not the only rug cleaning service in town. This rug cleaning cost us at least 50 percent more than other cleanings by other companies. And the cleaning took three times as long. For instance, it looks like Stanley Steemer charged us $3.75 per square foot (difficult to ascertain with the invoice we were provided) to clean this rug, yet Arslanian Bros., charges $2.00 per square foot for all handmade Oriental rugs, with cleaning taking about a week. (With Arslanian Bros., there is no pick up or delivery charges, but a 20 percent discount for those who drop off rugs.) We���ve used Arslanian Bros. before, and have been very satisfied with their work, but my husband not wanting to drop off the rug, decided to try Stanley Steemer this time.  

    While I am not happy with the extra cost with this cleaning, what I find more bothersome is the lack of quality in the way our service was handled, starting with the completion of the initial invoice, requirement to pay up front, lack of response to my husband���s inquiries, and no offer to discount delayed delivery of our rug.

    I've emailed the company and voiced my concerns (essentially emailed the same info provided here, with a few more specifics).
    - Cheryl L.
  • A
    COIT Cleaning and Restoration of Cleveland
    We use them just for area rugs. We don't have carpeting.
    - BARBARA B.
  • A
    Cleveland Cleanpro LLC
    They were perfect!  Everything went great!
    - Karen H.
  • B
    - FRANK S.
  • A
    Arslanian Brothers
    They really know their carpets well.  They do a great job of cleaning and repairing oriential rugs.  They use steam cleaning.  They are always polite and courteous.
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Rug Cleaners in Euclid

Companies below are listed in alphabetical order.

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