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Home Health Care reviews in Euclid

  • A
    Buckeye Medical
    I have gone to Buckeye Medical Supply in South Euclid, Ohio several times over the past 4 years. (2010-2014)

    My mother has Alzheimer?s and is now in the late stages of the disease. For the past four years I have gotten my mother's medical equipment from Buckeye Medical Supply. I have purchased several items from the store. Toilet seat cushion, a walker,  a medical bed, safety alarm, etc.


    Mary Barta has been absolutely wonderful to my family. She would make suggestions to help me with my budget. Very rare to find a business that puts the customer first instead of their bottom line.































    - paula p.
  • F
    New Motion
    The salesman is named Tom. He did some high pressure sales tactics and basically forced me into this chair instead of a different model. I have had it for a year as of today and the chair has broken down. The old chair I had for 8 years and it was great. The make and model of my chair now is a Pride Jazzy ES. This chair has a poor motor. I have almost been in an accident while crossing the street in it. It turns on by itself if I reach over. I have to turn it off often since the equipment is faulty.If you go in the laundry room and the floor is slightly damp the chair slides all over. It has no traction like its on ice. Its been falling apart since day one, a screw here and a part there.  When I contacted the provider about the defects of the item they give me a run around. I would not recommend this company. It took them 4 months to bring this chair to my home after purchase and when I ask them to repair the chair and provide me a loner they state that they do not have a loner. They stated they could get me one from Columbus and that it would take 5 days. 

     The secretary is very rude her name is Lisa. When I call to discuss the issues with the repair man, she covers for their mistakes and does not allow me to speak to anyone directly. 

    I just want my old chair fixed and to get rid of this new chair.

    10/23/2015 - This company has switched out the Jazzy, and gave me an Invocare, but it's started to do the same things. The manager came out with a representative with the factory, and they began making excuses. The factory representative said he would replace the chair completely, but New Motion wants to fix it. I feel that I am entitled to a brand new, functioning Invocare chair that was promised to me by the factory representative, Bob Haden.
    - Florence G.
  • F
    FIRST CHOICE MEDICAL STAFFING
    I had been charged for physical therapy. However, I had never received physical therapy at all. Additionally, an aid had wanted me to sign papers that she had been at work, when in fact she had not. They blacked out numerous things on the visit record sheet in permanent marker. I do not believe that I should be billed on my insurance for something that I never received. I would not recommend this company to anyone. They also had the wrong doctor on the additional evaluation.
    - Florence G.
  • A
    Hilltop Village Apartments
    I got a recommendation for Hilltop Village Apartments from a colleague and it was a great place. They have wonderful people there and it is just a wonderful place. My parents were there for nearly 3 years. Eventually when my dad passed away, my mum started wandering so we had to move her to an Alzheimer's facility. Hilltop Village was very reasonably price. It is a great place for people who are no longer able to take care of themselves. We wanted to get a double apartment and we had to wait for a few weeks before something became available. They take them on trips and stuff. They have a desk where they watch who is entering and exiting. They have different dining rooms for the less and the more impaired, they have appropriate services matched to your needs. After my dad passed away, we had hired an aide to give my mum extra attention, and they didn't have a problem with that. They would call us if there was anything wrong. They had doctors come in once a month, they had activities and they would bring all the people together and they would help them make cookies or play games or have church service just to keep them occupied. We never had any problems with their billing and administration. It was an excellent place for them to spend the years.
    - MARY S.
  • A
    Reliable One Home Health Care
    She's very knowledgeable about her job, which comes from a great education (RN, BSN, and MSN) and 20 years of experience. She's never lacking in knowledge or attention. She's always shows up on time and is very reliable. She does what she says she's going to do. She is straight forward.
    - Jeannette M.
  • C
    Altercare of Mayfield Village Inc
    The place is very nice, its beautiful. But the service is not as great as expected. You interview for these places and some tell you a great story then you find out the care is not up to par. They were not communicative, I did not know what was giong on. They did not keep me informed on the patients status. There were issues with the doctor. I can't get a hold of them, they refuse to talk to me. I never got to talk to this guy. The other two facilities they were very communicative and helpful in explaining situations with the patients. A lot of time elderly people don't know whats going. They were spending money on orthopedic issues and wheel chairs, etc. Then the stuff did not fit, it wasn't the right size. It wasn't a great experience. They give you the tour at the beginning we thought it was going to be quite functional and very nice. It did not turn out to be all that good of an experience.
    - robert m.
  • A
    Gateway Retirement Community
    It was a nice place. The help and staff were very good with him. The only reason we moved him out of there was to be with his wife. They did not have joint facilities like where he is now. Price wise they were very reasonable. A lot less expensive. This is a situation where you get what you pay for. The care was very good, the aids and staff were very good with him. The doctor was excellent. Actually better than he has now. The attending doctor was very communicative with me. This doctor who also has a private practice was fantastic in terms of communication and treatment. It was a good experience, if we weren't moving her we could have left him there. A lot of people might not be able to afford where this couple is now but this place was probably just as good for half the price. That's a big thing. You are probably getting just as good of care, but you're not on a cruise ship here.
    - robert m.
  • A
    HOSPICE OF WESTERN RESERVE
    They have a whole team of people who offer supportive care to patients suffering from serious or terminal illnesses and are absolutely outstanding. They also provide the in-home care facility. My husband was at home due to his illness and we used their services. My experience with them was beyond phenomenal. They aren't paid high salaries like doctors are but are still available at all hours during the day or night. They are in jobs of mercy which makes them sensitive and extraordinarily patient. They are professional and caring. You couldn't be in better hands.
    - CHARLOTTE & JIM F.
  • A
    MEDIC HOME HEALTH CARE
    THEY DELIVERED A MACHINE TO GENERATE OXYGEN WITHIN AN HOUR FROM WHEN WE CALLED THEM. WE ALSO HAVE THEM BRING NEW FILLED CANNISTERS OF OXYGEN WHEN NEEDED. THEY WILL ANSWER QUESTIONS ON THE PHONE AND EVEN COME TO THE HOME AGAIN TO REVIEW USE OF THE EQUIPMENT. THEY WERE VERY AWARE OF THE TIMING REQUIREMENTS AND NEED FOR BACKUP DURING POWER OUTAGES. I WOULD RECOMMEND MEDIC FOR THEIR HIGH SERVICE LEVEL TO THE CUSTOMERS.
    - ALICE S.
  • A
    Premier Care In Bathing
    As anticipated
    - Debra H.
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Home Health Care Providers in Euclid

Companies below are listed in alphabetical order.

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