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Basement & Foundation reviews in East Liverpool

  • A
    Matthews Wall Anchor & Waterproofing Services
    Had another contractor to my home to talk about a different project in my basement. At that time, he expressed concerns over the condition of my foundation. He offered to do the work, but was talking about digging up around my foundation and trying to remedy the problem that way. One corner in particular would not be able to be fixed that way as it was under a porch that I just redone in 2011. He said he would write up an estimate and that I should feel free to call other companies to get a bid. I thought about the commercials for Matthew's and after checking Angies and the BBB, decided to get them a call. I scheduled an appointment with Marty and he was at my home within a couple of days. He had been with Matthew's for 15 years, set to measuring my walls and quickly figured how many wall anchors I would need. I had been to their website, but Marty provided a brochure explaining the process and explained what I could expect the anchors to ultimately do for my foundation.  While future torqueing of my walls may not bring them completely plumb, the anchors come with a 50 year guarantee that the condition will not deteriorate. I agreed to the price of  $ 8250 for 12 wall anchors( that was only for 2 walls).  The work was scheduled for 2 weeks from then and would take 2 days. A merry band of young men showed up at my home, on time and ready to go to work. And do they ever earn their pay. I wish I could remember all 6 of their names, but I DO remember the crew leader's name was John. He was very professional and courteous. When he entered my home, he repeatedly asked me if I had any questions about what was going to be done, He tarped all the carpet on the basement steps and covered everything in the small bathroom that they, unfortunately, had to go through the drywall with 2 anchors. They worked really hard all day and would be back the next day to finish the job. The crew the next day was only 2 guys but when I sympathized that they had lost all their help, they had a great attitude that it was all in a day's work. Outside my home on the first day I was SURE they wouldn't be able to tamp all that crappy shale back into the holes, but the next day, you couldn't see where they had dug. They cleaned everything up in my basement, showed me how to torque the bolts, and, as I guess you can tell from this review, I couldn't be happier with the entire experience. When my budget allows, they will definitely be back to do the remaining two walls. P.S. The price for Matthew's was $1500 less than digging up around 2 walls outside and that difficult corner under the porch was anchored as it needed to be.
    - patricia m.
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Foundation & Basement Contractors in East Liverpool

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