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Find Top-Rated Delaware Water Heater Installers

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Water Heater Repair And Installation reviews in Delaware

  • A
    Eco Plumbers is a great company. They really have the process down so it is easy for the customer. They were able to come out the day after I called them. Additionally, they even called a couple times that morning to update me on the timeline for arrival, including 30 minutes ahead of time to confirm exact time (a lot of companies SAY they'll do that, but most do not actually do it). Our technician, Shawn, was awesome. Very honest and knowledgeable, but did not pressure me. I had an older tankless unit that had never been maintenanced and was having problems, so I asked them to look at it. I ended up deciding to purchase a new unit due to how old my current one was and the cost to fix it (and since it had never been properly maintained, there was no guarantee it wouldn't continue to have issues). Shawn was able to have a co-worker deliver the unit to my house and he installed it same day! Also, he didn't "nickel & dime" me...he showed me the cost which included tax and installation AND he mentioned a coupon on their website (I had one from Angie's list, but since I wasn't expecting to purchase a new unit when I printed it off, it wasn't as good as the one he directed me to). He also ended up putting a drain into our foundation for the condensation and he added an electrical outlet (so I wouldn't have to run an extension cord)....and didn't charge any extra! This experience, especially with Shawn, has made me a loyal customer and I will happily have them out each year to service my new unit! The company even followed up with a hand-written note! I don't often review companies unless they are really bad or really good This company is top-notch!
    - RUTH E.
  • B
    1. Very Punctual and Responsive
    2. The first person who came to give us an estimate did not know that we contacted them through Angie's List
    3. Quite pricey
    4. Did not give us multiple choices
    5. Did not mention that they are replacing our copper pipes with plastic/synthetic pipes
    6. Quality of work appears to be good
    - Subhajit D.
  • A
    Plumber showed up on time, was friendly and professional.  Knew what he needed to do and did an outstanding job.  Installed the new water heater and removed the old one along with accompanying detritus, and patiently answered all questions.  I would definitely use this company again.
    - James C.
  • A
    I can't say enough about how pleased I was with Jason.  He was right on time, professional, pleasant, thoughtful, efficient, and thorough.  He suggested we purchase the water heater, toilet and vanity ourselves, which saved us money.  He was completely finished with the job in less than 6 hours and he cleaned up!  I would highly recommend Jason and this company to anyone.
    - Catherine W.
  • A
    Last year, we started to consider replacing our hot water tank. Because it had to be 75 gallon to handle the jacuzzi tub, we knew it could be costly. After several quotes for both standard tank vs tankless, we thought it would be better in the long run to go with tankless. Braun was very good at answering the myriad of questions. He was quick to say it was a big purchase and I deserved to have all the info to make an informed decision. The communication was very good at confirming when the techs would be there. Really appreciate the email alerts too. Adam and Corey arrived exactly as scheduled and quickly got to work. They both were courteous and respectful of their surroundings, ensuring they left everything as clean as they began. They kept me in the loop as to what was going on and gave me a quick re-cap along with basic instructions at the end. They reminded me of a follow up visit and then inspection, which both events were completed in a timely manner. We love our tankless! We never run out of hot water, even when filling the jacuzzi tub. Very efficient. So often a person can have buyer's remorse when making a large purchase. Thanks Eco-plumbers for your professionalism and proving this was a worthwhile investment.
    - Cathy D.
  • A

    The two gentlemen arrived a little later than expected (but they did call to let me know) and it took a little longer than expected, but  the hot water heater removal/installation went just fine.  They were very courteous and polite, and the new hot water heater works great.  I could have replaced it myself for quite a bit less, but this was very convenient.

    - Eric R.
  • A
    They were prompt and I thought they were very open in their communications. They came to service my other hot water tank and we decided to replace it with a new one. I felt they were very competent with what they were telling me.
    - James G.
  • A
    Plumber was late by a little bit as the last job was more involved than planned.  He called to tell me he'd be a little late.  He installed a hot water recirculating pump in about an hour.  No problem.  Done and Done.  I'd use them again.
    - Lawrence B.
  • A
    Water heater flush was routine. When a new gasket did not fix the leaky kitchen faucet, the plumber found that this was because of a hairline crack in the spigot pipe which has apparently been like that for years! With this information I was able to get a replacement spigot assembly for free under the Price-Pfister lifetime warranty. I am very pleased!
    - Patricia P.
  • A
    Sunbury came the same day I called to provide an estimate for a new hot water heater, one with a forced vent arrangement because I could no longer use the old gas flue.  We discussed several models that would suit my needs.  Installation was a day or two later.  The plumber was careful, thorough, and prompt.  No problems.
    - RICHARD E.
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Water Heater Installers in Delaware

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