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Storage Unit reviews in Delaware

  • A
    Julie's Mover's
    I am the type of person who likes to read reviews before I choose a company to perform a service, and a whole house move is not an easy job, I wanted people to help us that would take good care of our things, and that we felt comfortable with. I did not know where to begin except for with the bigger companies. After getting quotes from three of the major moving companies, I could not believe the prices they were charging to move us 5 miles away. I heard of Julie���s movers through the Nextdoor Braumiller app, and gave her company a call. I spoke with her directly , and She gave me some information over the phone, then suggested that we schedule a free in home consultation, and came out to our house the next day. She was very professional and polite, and was very thorough when assessing our house prior to the move. She answered every question that we asked, and even gave us moving tips! She also talked about the extras including the wardrobe boxes, packing paper, etc. She came prepared with her schedule book and was able to pencil us in for the move the following week She gave us her undivided attention and said that she would have an estimate to us within 24 hours . The estimate came via email the next day, along with a personalized note from her. The estimate was very thorough. It went over everything we discussed, as well as other things about the move ( Price list for packing materials, etc) The day of the move came, and the gentlemen she sent over to help us move were prompt/on time , and very polite. They were very professional and worked very hard. They were very respectful, and made sure that our floors and our railings were covered up so they did not damage anything. The guys worked very well together as a team, and had great communication with each other. They also kept us in the loop ....with how much would fit in the truck, and how many trips it would take them to move all of our things. They packed the truck very well, making sure that our items were covered with moving blankets. No one took a smoke break or talked on their phones. They were very efficient, and worked very hard, while taking great care of our things. We paid an hourly rate, and they made every minute count! Overall our experience was a five-star experience, and we will be calling Julie���s Movers again very soon when we move again! The pricing is very reasonable, The movers worked quickly and efficiently, and we felt as if they considered our time and money valuable. A big thank you to Julie, Rube, Joe, Collin, Jayme and Kris ������������!!
    - Corie K.
  • B
    PODS
    I have the largest storage for the pod, and it will be transported across the country. When I made a decision about the pod, they said the smallest would accommodate me for an small two bedroom apartment. When the pod arrived, I saw that it wasn't going to work. I look at the website, and its for an one room. The medium one does not go across the country, and I had to get the largest. I lost a day of packing. The driver is fabulous. He was very friendly, and very efficient.
    - Eileen W.
  • D
    Andrews Moving and Storage of Columbus Inc
    Not well. All of my dress shoes which were in storage were lost/stolen even though the company says all items were delivered to my new home. A bookcase was completely destroyed, scratch on the footboard of my brand new bedroom set, scratches on the top of my solid wood, custom made hutch, numerous scratches in the leather of an office chair, and numerous dings in the walls of my new home. In addition, boxes were not delivered to the room where they were to go. All my boxes were clearly and largely marked. I moved some of them to the right location myself, and then found 16 boxes/rubbermaid tubs in the basement that were to go upstairs. I called the company and asked them to come back and move them to the rooms where they belong which is what I paid for. They refused. I had to call back and point out all the reasons why they were obligated to do this and threaten further action to get them to do it. Miserable experience. All my friends recommended Leaders Moving and Storage. I went with Andrews to save money, but paying more to get quality service is definitely worth it. Lesson learned.
    - MARY M.
  • A
    Leaders Moving & Storage Co of Northeast Ohio
    Great. Although we were 840 miles away in OK, Leaders worked hand and hand with our mover in Tulsa, OK and facilitated a smooth move into its huge storage warehouse in Columbus, OH. After the big move, we still had a few items which needed to be stored and Leaders gladly handled it without any problems. Hats off to both Leaders and First Choice Relocation of Broken Arrow, OK.
    - C J M.
  • F
    Morningstar of Roberts Road
    Had the storage units for approximately 5-6 months. Move in was fairly simple although they force you to buy storage insurance. One of the units was climate controlled yet the end of the building was smashed in with exposed insulation. The manager at the time said that someone had slid into it with their vehicle during the past winter. When I left in July, the damage was still there letting hot air and whatever else into the building.
    During move out, I called to get instructions on what I needed to do, to move out and whether a written noticed was required. The lady on the phone said that the verbal notification was good and she would notate the account. I asked if there would be a pro-rated refund if I wasn't there the whole month and she said if I was out by the 15th of the month then I would get half the money back.
    I moved out approximately 1 week before the 15th and was waiting on refund. 2-3 weeks went by with no refund, called and manager said that he couldn't help me, that they had no record of me moving out and it wasn't until they checked the unit on the 17th that they realized I was out. After escalating and explaining the situation, weeks went by and constant follow-up, finally received refund.
    Extreme hassle, would never recommend this storage facility to anyone!
    - Chad H.
  • A
    SECURITY SELF STORAGE
    The staff at SSS in Powell were superb. Very friendly and accommodating. The use of the box truck was the added bonus that sealed the deal for us. They allowed us to use the truck overnight and the first 20 miles were free. As for the unit itself, it is very dry and the drainage is such that rain and backup water would have 8 or 10 inches before it hit the level of the floor and roll up door. Also, they include a heavy duty 'circle' lock with the $15 startup fee. I already had a lock so I placed both on the door. The security and cameras show that securing our stuff is their first priority. Every walkway and unit entry-point is visible on the video and recording. They also have left room to expand when needed. Can not say enough good things at this facility !
    - MATTHEW S.
  • A
    Mr. Mover of Ohio Inc
    unknown
    - Dale S.
  • A
    PODS
    unknown
    - Joann H.
  • A
    Bins LLC
    Good experience, they showed up on time on all drops and pickups. Nothing was damaged.
    - Edwin W.
  • A
    PODS Enterprises Inc
    They are fantastic and very helpful.  They are very good at helping with planning.  They can place the POD's in fantastic places.  They are great.
    - Carrie Q.
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Storage Units in Delaware

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