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Septic Tank Cleaning reviews in Delaware

  • A
    Wells Septic & Drain Plumbing Repair
    From the first phone call scheduling a convenient time for the service to be performed, through the appointment day, everything went flawlessly. The price was in-line with other companies and the price quoted was what was charged. No hidden fees. Very professional and extremely cautious in relation to landscaping and property (chose not to drive through the yard to access tanks, used hoses instead.) Very positive experience.
    - Terry S.
  • A
    Wells Septic & Drain Plumbing Repair
    Fine. I have renters in the house and their description of the "problem" wasn't very helpful. Turns out there was no real problem (toilet needed handle held down to completely flush sometimes [I have that happen occasionally at my house as well]), and so Wells had to come twice (they didn't know what equipment to bring). I went ahead and had the services performed just because the tank hadn't been cleaned out in a while. Bruce and his boys do great work, and they are always so nice. I can't really judge price, as Wells is the company I always call. Sometimes they don't arrive as soon as they predict, but if they run into unforeseen issues at an earlier appointment, what can they do? They do call to give an "I'm on my way" heads-up phone call.
    - Karen H.
  • A
    Wells Septic & Drain Plumbing Repair
    Called to schedule the appt and promptly scheduled my appt when it fit my schedule. ��The arrived a little before the scheduled time, completed the work, were very informative, very friendly. ��They did a great job. ��Explained everything they were doing. ��I think they did a fabulous job and will use them again in 3 years to keep my system working properly.
    - Barb C.
  • A
    Wells Septic & Drain Plumbing Repair
    Great Service.
    I called for service.  Return phone call was within the hour and we were able to schedule for the next day.  
    When they came both men were very informative about the service they were providing and providing helpful hints on how to keep a healthy septic system.
    I highly recommend and I will be using them in the future.

    - PJ T.
  • A
    I started calling drainage and irrigation providers last Spring (2014) to address my problem, but only got a call back from Schnees. Janet told me they were booked solid thru the end of the season, and suggested I call back near the end of the following Winter. I did so, and she remembered talking with me. She had Doug out to my house the same day. He spent nearly 90 minutes with me, investigating the causes of the issue and offering options on how to mitigate it. He actually talked me out of spending nearly 10 times the amount on a completely new installation, and helped me understand how his significantly less costly and less intrusive solution would work. He quoted me a ballpark of $2,000 to do the job, and promised to work me into his calendar within days, given that I was a carryover from the past year. He came back later that evening with a temporary fix to help until he could come back the following week. He was delayed two days due to the heavy rains, but still made it out within a week. He had to use heavy equipment, but was as careful as possible to minimize the damage to my property. He dug an additional drainage channel, back-filled it with gravel, covered it over, then repaired the damage from the machine treads as he backed the machine out of the yard. While we will still have to do some finishing work and re-seed the area, Doug took a great deal of time, and used his obvious skills with his machine, to leave the area in much better shape than we expected. His solution is already working, although it won't be fully tested until we get some rain this coming week.
    Doug has been doing this type of work for 40+ years, and obviously knows his business. He took plenty of time to explain things to me, making sure I was comfortable with everything before proceeding. He is as honest as the day is long, and treated my home like it was his own. In the end, his fee was $800 less than his estimate, although he could easily have charged me the full amount and I would not have known any different. He is very "old school", which is a rare commodity these days, and is a trait I value. I would highly recommend Schnees for any excavation and irrigation work you need done!
    - Leonard B.
  • C
    I was quoted $300 dollars on the phone and once he arrived the price changed to $350. This was after he was 30 minutes late even though he said he "was in the area". The price change was justified by the employee that the septic "holding tank was larger than normal". I mentioned on the phone that it was a 3 bedroom home and when he got to our neighborhood he probably saw the houses and thought he could charge more. I felt like I was baited and switched.
    - steve h.
  • A
    Wells Septic & Drain Plumbing Repair
    My experience with them was awesome.  They came out and looked at something.  They saved me some money.  They came out to.  They were honest and punctual.  There was just a clog in the line.  There was nothing wrong with my septic system or my septic tank.  Anybody else would have taken advantage of the situation.  They did an inspection of it and it was all good.  They didn’t charge me anything for the additional inspection.  It was a father and son team.  The father didn’t have the tools but the son was in another job.  They actually told me that it would be a little bit longer.  But the son finished his job and got here a lot sooner.  Overall, it was a good experience.  They were good about cleaning after themselves.  That was the third time I had used them.  They were recommended to me by my father in law who had used them over a number of years.
    - Michael V.
  • D
    A-Ace Septic Tank Sewer & Drain Cleaning
    See above.    I can't complain about the tank cleaning, good job.  My complaint is that they didn't advise or warn me that they charged for cleaning the filter.  They charged $75 for  using my water hose to spray off the filter, a service that took them less than 2 minutes!!!   I will not use ACE again because of this tactic.
    - David & Jane W.
  • A
    Bob called back and remembered doing work at our house for the previous owner. Over the phone he had me look at a few things including the timer which was set incorrectly. He talked me through fixing it and saved me a service call.
    - Brian L.
  • A
    We recently purchased a home and was surprised with a septic tank issues. We needed a same day service and they were able to be at my house within the hour. It was a great service and I would use them again.
    - DAVID S.
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Septic Tank Services in Delaware

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