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Empire Windows

Founded 1961 • Angie's List since February 1996

A Rated | 171 Reviews

Description

Welcome to Empire Windows, central Ohio’s premier home improvement company for over 50 years. Empire is so dedicated to customer service that we offer you an exclusive Five Point Guarantee. At Empire we offer only the highest quality products for you and your home, so you can be confident that what ever you purchase from Empire will look great and work properly for years to come. And when you compare us to the competition, you will find that no one offers you a better window for less. To learn how to compare windows and other products, check out our What To Know Before You Buy. Where we show you what to look for when comparing windows and other products, so you can make an informed decision. Cost is determined by the job. We have several factory trained installation crews. No travel charges. DBA: Empire Window of Central Ohio. License #HIC-l3643, Bonded and insured. Additional phone number: 740-363-6800. Additional email address: info@empirewindows.com. $100 off jobs over $1000 and $50 off jobs under $1000...

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Verified Reviews

A few reviews for this pro…

A

RATED

10/04/2017

Everything went well with one exception. The installers smoked. They stayed outside and did not leave their cigarette butts in my yard but personally I did not appreciate it.

DESCRIPTION OF WORK
New windows

CATEGORY windows

A

RATED

09/16/2017

The installation was amazing. They had all 15 replaced in a little over 4 hours. One gentleman replaced and the second followed behind, cleaning up and doing inside finishing. Three came back the next day to do outside insulation and trim. The windows are fabulous. My only problem has been getting the follow-up paperwork. I'm not terribly worried (at this point) because I am relying on their reput...

DESCRIPTION OF WORK
I live in a condo and have limited options with respect to replacement windows. Empire was one of only two vendors who carried the brand approved by our Association.

CATEGORY windows

A

RATED

08/01/2017

Over the years, Empire has replaced almost every window in our house. They sell top quality products - lifetime warranty and transferable - and their installers do great work. My recent job was for three vinyl window replacements. I believe Empire has changed its phone system over the years and your first call now goes to an answering service and they pass along your call to a salesperson. The sal...

DESCRIPTION OF WORK
Three vinyl window replacements.

CATEGORY windows

D

RATED

07/10/2017

They use an answering service which is nearly useless; I cannot ever contact anyone at the company. The answering service told me that they fax messages to the company, they don't even have a direct contact number. Some one was supposed to be at my house to install some replacement windows; they were over an hour late and no phone call to say they had an issue. Very poor service!

DESCRIPTION OF WORK
Empire Windows replaced all the windows and doors in my house several years ago. I needed some warranty work done and I've had a very difficult time reaching someone at the company.

CATEGORY windows,doors

A

RATED

10/05/2016

Both are excellent quality. They worked with us to make sure we got the right product for us at a very reasonable price. The servicemen were very friendly, knowledgeable and efficient. Our windows and doors look fantastic! We will definitely be using them again in the future for other purchases!

DESCRIPTION OF WORK
We have purchased windows and doors.

CATEGORY windows,doors

Services Offered

Wood and vinyl replacement windows, storm windows, steel and fiberglass entry doors and storm doors, vinyl siding installation, gutters and gutter guards, over hangs, aluminum awnings, garage doors; will repair own work.

Services Not Offered

Repairing windows from other companies, glass replacement.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
10%
Emergency Service
No
Warranties
Yes