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Carpet Installation reviews in Delaware

  • A
    The process went very well. I'm a Realtor and have worked with Carpet Ladies several times in the past replacing floors to get homes ready for the market; each project was done on time, at a great price, and with exceptional service and quality. This last project was a complete rehab of a home that had to be done in a VERY short time. Kathy and her crew pulled it off and totally transformed the home! I highly recommend her!
    - Wendy F.
  • A
    Excellent. Bid price was slightly lower than competition, but scope was more inclusive of finishing work so much more value. When work started Dan and Todd provided good production and lots of attention to detail and communication on issues and options throughout the job.
    - Glenn M.
  • A
    The tile work went as planned and actually finished ahead of schedule. Results are beru good. Carpet tuck work took an extra day due to mix up with incorrect number. The carpet work truned out bery good as well.
    - Michael M.
  • A
    Lee and his crew were awesome. The job ended up being a little more difficult than planned, but they made it work and the carpet looks fabulous! They took their time and did it right, and we could not be more pleased. They are professional, clean up after, and take pride in their work. Would definitely hire them again!
    - Sherry S.
  • A
    From my very first contact, Laurie was very responsive, accommodating,and professional.   Today the men that arrived were prompt, professional, and approachable.   Our carpets and sectional look amazing!!!   Much better than expected.   And they did everything they said they would in half they time they estimated.  Cannot recommend highly enough. We will be using Dry Step again.   And special thanks to Crystal for telling me about  Dry Step. I would never have called had she not told me what a great experience she had.
    - Kathy L.
  • F
    it was a disaster, 2-16-16 installed 16x14 room and did not power stretch it. room looked terrible, that evening we called him to inquire about power stretching the room he yelled at us and hung up on us.
    2/17/16 he phoned to apologized, had a story, asked for forgiveness and stated he would try to return thursday the 25th
    He called on the weekend and left message on our cell stating he could not come until Monday 3-1-16 and stated on message he would make the lg rm right and not to worry.
    3-1-16 he returned and installed the final two rooms
    when he stated he was completed I inquired to the large room.  He showed me how he knee kicked it and that was all he was going to do.  I reminded him that he was to power stretch the room as we had wished he stated NO.  I stated job not complete nopay.
    What happened after that I kid you not. I couldn't have ever dreamed my life would be like this with a contractor in my home.
    he demanded monies he screamed  he threatened to tear the carpet up he was a person out of control.  that point i asked him to leave he went to my master bedroom threatening to tear out.  I had no option but to call the police.  I actually had to leave my home w him in it to call and speak w the police.  They were able to get him to vacate my property on the phone while the police were in route so I could re enter my home.  I could go 
    on with other but will not.  I will say the people who came out to repair fixed more the stretching in my lg room, seam tape not glued pad gapped in middle of floor etc etc .  I got pictures to all the rooms  i could go on and on.  All I can say folks way to much for a person who has had a stroke and a total hip replacement.  never thought in my home this type of rage

    - stacey g.
  • A
    Buckeye Chem-Dry did an outstanding job of cleaning our carpets.  They arrived on-time, and the work was completed in exactly the amount of time that they had promised.  We had a few light stains, which they completely removed, and our carpets were dry within 2-3 hours, just as promised.  We have used several 'wet' cleaning services in the past, and while they always get the carpets clean, it takes a long time for the carpets to dry.  With Buckeye Chem-Dry, the carpets dried much more quickly.  Also, we have a dog that has quite a few allergies, so we were concerned about how he would react to the cleaning chemicals - there was no issue whatsoever. The owner and his employee were very professional and personable, and we would very pleased with their services.  We definitely recommend Buckeye Chem-Dry!
    - Ellen B.
  • A
    We just had a great experience with Kelly's Carpet and his installation crew.  The carpet looks great, was reasonably priced and the installation crew was very good.  We will be using them again in the future.
    - Craig M.
  • A

    We were preparing our home for sale & were in need of new carpeting in the stairway, as well as upstairs hall. Instead of using a "big name" company, I wanted to try a local vendor.

    From the beginning, Kelly was responsive / helpful. He called the day after I e-mailed a request for an appointment and was able to come to our house the following day to measure. After measuring & discussing what I wanted, Kelly said he had exactly what I was looking for & would provide the pricing estimate the following morning (which he did). Knowing I wanted the job done quickly, he was able to schedule it in a timely manner & everything was done less than a week after my initial inquiry. The installers were friendly & efficient and cleaned up after themselves. I have nothing but positive things to say about Kelly & his team!!

    - William W.
  • A
    Outstanding service and quality!!!!  I contacted Tim on Saturday morning to see if they could install carpet on Tuesday morning before my movers arrive.  Immediate words out of their mouth were "No problem, we do it all the time".  They gave us some samples to take with us to make a decision on color and material.    I can't say enough how professional and helpful they were.  Chris beat me to the house early Monday morning, measured and was on his way in 5 minutes.  He emailed me the forms with the price and information and then followed up with a phone call to make sure I received and to see if I had any questions.
    I would highly recommend!

    - Michael C.
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Carpet Installers in Delaware

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