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BuckGuy LLC Cleaning Services

Founded 2013 • Angie's List since June 2013

B Rated | 34 Reviews

Description

House Cleaning in Columbus OH, Westerville OH and nearby towns...

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B
Handy House Cleaning

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

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Verified Reviews

A few reviews for this pro…

A

RATED

04/10/2015

The provider was prompt and professional.  They did a great job on the bathrooms and overall good job.  Didn't get some areas such as dusting as well, though good job overall and great for the price.  They had a lot to do in short time.  We did ask for them to come back for a separate job on some appliances and they gave an estimate and said they would call.  They did not follow up on that and no ...

DESCRIPTION OF WORK
Deep housecleaning service. 

CATEGORY house cleaning

B

RATED

03/05/2015

They did a very good job. There was some misunderstanding and miscommunication at the very beginning when trying to set up the appointment through their online appointment generator. They rectified the situation when they got out there and they did a pretty good job. That's probably the biggest area of improvement, the communication side of things.

DESCRIPTION OF WORK
It was pretty much a top down clean. One thing they did very well were the floors, incredible. They brought out a floor polisher for my wood, they did a pretty good job with that.

CATEGORY house cleaning,window cleaning,floor cleaning

A

RATED

01/21/2015

Very well.  Three men showed up to clean on time and ready to work.  They provided their own supplies.  Did a great job.

DESCRIPTION OF WORK
Cleaned a rental home (Ranch) including basement.

CATEGORY house cleaning

D

RATED

12/13/2014

They never provided the service. First appointment - one cleaner got sick. Second appointment they said their calendar was wrong. Third appointment one cleaner at hospital. Very disappointed as first cleaning was scheduled for December 1 and December 13 still not cleaned. I didn't put up Christmas decoration because waiting for deep clean of house. I will clean myself and put up decorations tomorr...

DESCRIPTION OF WORK
Cancelled our first appointment. No show for second appointment. Third appointment did not show up and messaged me an hour later to ask to reschedule.

CATEGORY house cleaning

F

RATED

12/12/2014

I purchase a deal from Angie's List on Oct 12 on Oct 13, I went online and scheduled my appointment with Buckguy Cleaning LLC, I schedule an appointment for Dec 12. The appointment email confirmation  stated that a deep cleaning service will be provided on Dec 12 from 11am-5 pm. I also received several email reminders in the weeks prior. On the day the service was to be provided, I received an ema...

DESCRIPTION OF WORK
BuckGuy LLC misrepresented his ability to provided agreed cleaning services that was scheduled on line. A disclaimer is on the website stating that "  we will value your time and will make every effort to arrive as close to your schedule time as possible though arrival times can not be guaranteed"e value your time and will make every effort to arrive as close to your scheduled time as possible though arrival times can't be guaranteed.

CATEGORY house cleaning

SERVICE PROVIDER RESPONSE

Hi [Members Name], You have some incorrect information in your review which I will address! I did not Guarantee you an arrival of 1-2 which I will happily post this email. I stated that I would try for 1-2 but could NOT guarantee that time and made you a guarantee of the day which you didn't like I was quite honest with you and advised you that I was covering due to the loss of an employee at the ...

Services Offered

Cleaning. Construction Cleaning. Office Cleaning. House Cleaning. Move In & Move Out Cleaning. Maid Service. Carpet Cleaning. Deep Cleaning. Window Cleaning. Floor Cleaning. Tile Cleaning. Furniture Cleaning. Odor & Stain Removal. Kitchen Cleaning. Green Cleaning.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, PayPal
Senior Discount
10%
Emergency Service
Yes
Warranties
Ask for details