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Auto Service reviews in Defiance

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  • It was free, with the tire change and rotation I had bought an extended service. So, I got 2 services and the tire rotation for free. The tire repair was $10. It was excellent service, on time. I like the service area, I like the service people. They talk nice to you, they don't treat women like idiots. Just generally overall since Estle bought the dealership, he’s really brought it around. The work was excellent. I had a 3:00 appointment and it took them till 20 after 3:00 to get to the car, but they said 3:00 to 4:00 was the appointment, but they still had it out by 4:00.
    - Randall R.
  • They did great. The price was reasonable and they got us in quickly. The only thing I noticed, they changed the oil and didn't fill the washer fluid, little things like that. They had to do something with the, wherever the radiator fluid goes through and they didn't get it full, we had to stop and it was low.  They did a good job.
    - Kelly M.
  • This company is not legitimate. They're fixing people's cars and not doing the work properly. They messed up my water pump and I'm having to have it redone. The bolts were broken off on my original water pump they took off. They put the new one on with a pair of vice grips holding it on and said it was running great. I took it in for service somewhere else for another problem, and the service asked me who put my water pump on.

    Updated:

    I went back later to Zac's the very same day after finding out about the vice grips holding the water pump on. The owner said he had fired the guy who did this and would fix the work. I came in 4 hours later, the work was still not done, and I told him this was very unprofessional, and I'd be taking the car elsewhere to get the work fixed, and he should reimburse me to get the work done. He refused to do so. I told him I'd see him in court, and he told me to get off his property. He left me in a bad position as there was a 13 inch snowstorm coming. Two people have told me he's out of business, but he's still taking customers. He's been in the paper for doing drugs and alcohol at work, also.
    - sherree s.
  • I took in thinking that it was something else and they diagnosed it as a strut problem and were able to fix it. They gave me a loaner car for no charge and they got me in and out the same day. They are friendly.
    - Jennifer K.
  • I couldn't have been more pleased. The person who helped me took the time to discuss the symptoms and left me feeling that the tire purchase was the best decision for safety considerations and dollar value. Although they perform other services, tire service is their primary business. They deal with lots of brands but don't push the most expensive ones if you don't require the performance.
    - Raymond S.
  • Bought used 2006 Chevy Impala From this dealership.Sales Lady was excilent in walking me through the process, from the test drive, to negocating the final price through helping me find a bank to finance this car with. to getting everthing done. would use them again,
    - Jonathan R.
  • They always do an excellent job! I will highly recommend and continue to use them.
    - CLAUDIA P.
  • They're fabulous. They're honest and i've even seen them give discounts to people that they've felt waited too long. These people weren't even upset but they just do the right thing.
    - sherree s.
  • unknown
    - evie c.
  • Zac's Auto Care is no longer in business as far as I know. There is another repair shop at his location.
    - Randy S.
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Auto Services in Defiance

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  • 1 Towing

    35 Polk Hollow Rd
    Chillicothe, OH